Forrester IT
AUGUST 27, 2020
Forrester’s Canada Customer Experience Index 2020 reveals the scores of 147 brands across 12 industries. This year is especially exciting for two reasons: 1. We added the utilities industry. 2. The CX Index survey was still in the field during the beginning of the COVID-19 pandemic, providing us a unique opportunity to examine how customers’ perceptions changed.
Mick's IT Blog
AUGUST 27, 2020
If you use PowerShell with Configuration Manager, you likely know that there are two PowerShell modules named ConfigurationManager.psd1. One is located at %PROGRAMFILES%Microsoft Configuration ManagerAdminConsolebin and the other one is located at %PROGRAMFILES%Microsoft Configuration ManagerAdminConsolebinConfigurationManager. If you are trying to figure out which one to use, the %PROGRAMFILES%Microsoft Configuration ManagerAdminConsolebin is the most logical one.
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Tech Republic Security
AUGUST 27, 2020
Global tech professionals reveal recruiting projects fueled by budgets prioritizing staff education, according to a recent IT trends report from Netwrix.
Anoop
AUGUST 27, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s try to fix the issue related to WSUS Sync Failed to create assembly Name Object Error = 0x80131701. More details about SCCM WSUS, SUP setup guides are available in the previous blog posts referenced below. Related Posts – Install New ConfigMgr Software Update Point & Install WSUS for ConfigMgr Software Update Point Role Lab […].
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Tech Republic Security
AUGUST 27, 2020
The BeagleBoyz have made off with nearly $2 billion since 2015, and they're back to attacking financial institutions after a short lull in activity.
Association of Information Technology Professional
AUGUST 27, 2020
Representatives from eight CompTIA members hit the road for a three-week, 7,000-mile trip around the U.S. to check how MSPs are faring during the pandemic.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
The Verge
AUGUST 27, 2020
Illustration by Alex Castro / The Verge. Apple blocked Facebook from informing users that Apple would collect 30 percent of in-app purchases made through a planned new feature, Facebook tells Reuters. Apple said the update violated an App Store rule that doesn’t let developers show “irrelevant” information to users. The feature lets Facebook users buy tickets for online events directly through the app.
Tech Republic Security
AUGUST 27, 2020
Government agencies can suffer from differences in funding, a lack of standard policies, and other issues that affect security, says BlueVoyant.
GeekWire
AUGUST 27, 2020
Powell’s Books in Portland. (GeekWire Photo / Kurt Schlosser). Powell’s Books , the venerable independent bookstore in Portland, has had enough with Amazon and will no longer sell books through the tech giant’s marketplace. In a letter to the store’s community of customers on Wednesday, Powell’s owner and CEO Emily Powell said that she was taking the stand to mark Independent Bookstore Day, which falls on Saturday. “For too long, we have watched the detrimenta
Tech Republic Security
AUGUST 27, 2020
If you frequently hand your phone over to others, Guest Mode is a feature you should be using on Android. Jack Wallen shows you how to access the feature from your lock screen.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
TechSpot
AUGUST 27, 2020
With technology advancing so rapidly around us, sometimes misconceptions can work their way into our common understanding. In this article, we'll take a step back and go over some of the most common things people get wrong when talking about computer hardware.
Tech Republic Security
AUGUST 27, 2020
The latest variant of this trojan extracts email threads from Outlook, which it uses for phishing attacks, says Check Point Research.
GeekWire
AUGUST 27, 2020
Price Shaw at the Space Needle in Seattle on his Make-A-Wish adventure. (Tri Films Productions Photo). While you were perhaps working from home or on vacation this week, Price Shaw was saving Seattle from a robot invasion. Price, a 7-year-old Seattle boy, was the recipient of a personalized Make-A-Wish adventure that included a trip to the top of the Space Needle where he battled VR robots attacking the Seattle Center.
Tech Republic Security
AUGUST 27, 2020
Anxious to get your Linux server SSH access locked down? Jack Wallen shows you one more step you can take--one that will only take seconds.
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
GeekWire
AUGUST 27, 2020
A Sonder unit in Solis, a building in Seattle’s Capitol Hill. (Sonder Photo). Sonder , a tech-enabled hospitality company, is moving into Seattle. The San Francisco-based startup, which is part hotel and part apartment-style vacation rental, is now offering units at Solis , a modern development located at 1300 E. Pike St. in Seattle’s Capitol Hill neighborhood.
Venture Beast
AUGUST 27, 2020
The Museum of Art and Digital Entertainment (MADE) in Oakland, California, will shut down in its current location and move all of its belongings to storage. Read More.
Information Week
AUGUST 27, 2020
Continuity Global Solutions found a long-term way to handle confidential team collaboration through Workstorm's platform.
Gizmodo
AUGUST 27, 2020
One of Portland’s most beloved bookworm attractions, Powell’s Books, will stop selling books on Amazon this weekend, Aug. 29, Oregon Live reports. Aug. 29 is also Independent Bookstore Day. Fitting, no? Read more.
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
Venture Beast
AUGUST 27, 2020
"Tremendously high frequency" terahertz technologies are the next frontier in wireless communications. But what do submillimeter waves bring to the table? Read More.
Tech Republic Security
AUGUST 27, 2020
If you're serious about managing your browser's history, Vivaldi makes this task incredibly easy. Jack Wallen shows you how.
GeekWire
AUGUST 27, 2020
Sheshank Shankar was 8 years old when he started to learn how to code. Seven years later, the high school student has years of real-world computer science experience under his belt and he’s setting his sights on a career that could involve teaching and research. Sheshank, a 15-year-old junior at Eastlake High School, is GeekWire’s Junior Geek of the Month for August, a monthly honor presented by Northern Trust , which recognizes talented young innovators, creators and entrepreneurs i
Venture Beast
AUGUST 27, 2020
Steam is getting a new Steamlabs experiment called Chat Filtering that empowers people to block words that they don't want to see. But will that help? Read More.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
GeekWire
AUGUST 27, 2020
(Amazon Photos). Amazon is ready to open the doors to its latest physical retail experiment as it debuts the company’s first Amazon Fresh grocery store. The Woodland Hills, Calif. location is similar to a traditional full-service grocery store but with some added technology, including smart grocery carts and Amazon Echo devices that help shoppers navigate aisles.
Venture Beast
AUGUST 27, 2020
Reliable Robotics, a startup developing autonomous flight technologies, raised $33.5 million in venture capital after successfully completing test flights. Read More.
GeekWire
AUGUST 27, 2020
Adam Lacy-Hulbert studies the mechanisms of immunity at the Benaroya Research Institute at Virginia Mason. (BRI / Virginia Mason Photo). A team including researchers from Seattle’s Benaroya Research Institute at Virginia Mason has identified a new pathway for protecting cells from deadly viruses — including the coronavirus that causes COVID-19 as well as the Ebola virus.
TechSpot
AUGUST 27, 2020
Back in 2018, a booth at CES from a company called Psychasec offered full-body replacements for humans, allowing people to transfer their consciousness into a new and improved flesh shell. It was, of course, all a promo for Netflix’s upcoming cyberpunk series, Altered Carbon.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
GeekWire
AUGUST 27, 2020
Mark Okerstrom, the former Expedia Group CEO, will become Seattle startup Convoy’s president and COO. (Convoy Photo). Mark Okerstrom is shifting from travel and tourism to trucking, looking to apply his digital commerce expertise to a new marketplace. The former Expedia Group CEO, who left the travel giant in an executive shakeup last year, is joining Convoy as the fast-growing Seattle startup’s new president and chief operating officer.
TechSpot
AUGUST 27, 2020
Now more than 100 years later, an energy startup called Emrod wants to bring Tesla's dream of wireless power transmission to life. The New Zealand company has partnered with one of the country's primary power distributors to build a wireless electricity infrastructure that it believes can deliver power more efficiently.
Venture Beast
AUGUST 27, 2020
Bitkraft Ventures, a venture capital fund focused on gaming, esports, and interactive media, has raised $165 million for its fund. Read More.
GeekWire
AUGUST 27, 2020
Amazon will test the limits of human interest in health and wellness with a new $100 health band called “Halo” and an accompanying $4/month membership offering features including the ability to accurately measure body fat and analyze tone of voice to assess the degree of “energy and positivity” in a user’s communication.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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