Thu.Nov 12, 2020

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Empathy Is The Best Gift You Can Give Your Loyal Customers This Holiday Season

Forrester IT

This holiday season, maintaining (and tapping into) your customers’ loyalty has never been more critical. As you plan for holiday shopping – and the inevitable returns that will follow in January – loyalty marketers must: Show, not tell. It’s a stressful time under normal circumstances, but now we’re living in a year-long anxiety attack for […].

Retail 481
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The NEW CompTIA Security+: Your Questions Answered

Association of Information Technology Professional

CompTIA Security+ got a big upgrade to reflect the changes in cybersecurity. If you're pursuing a career in cybersecurity, we have answers to some of the biggest questions about the new CompTIA Security+.

Security 344
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Trending Sources

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GAIA-X Must Be More Than Just Another European Infrastructure Provider, Or It Will Deliver No Value

Forrester IT

Today Paul Miller, Tracy Woo, and I released our report that examines the market impact of the GAIA-X project. France and Germany announced an initiative in 2019, which was formalized as the GAIA-X Foundation in early October 2020. For our report, we spoke with several of the GAIA-X founders and studied its potential impact for […].

Study 440
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To MSP or Not to MSP? Hacks, Ransomware Make the Acronym a Challenge for Tech Companies

Association of Information Technology Professional

As MSPs increasingly become the focus of hackers and ransomware attacks, some are finding that even being associated as an MSP doesn’t carry the same cachet it once did. So they're forging new identities.

Company 284
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Europe’s Digital Renaissance Starts Now

Forrester IT

Europe has lost the battle for the digital consumer. We, European consumers, discover the Web via Google and use Chrome or web browsers from US firms. We, European consumers, access mobile and apps through Google and Apple on our Asian smartphones or on iPhones. We, European consumers, spend a massive amount of time interacting socially […].

Google 352
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Google: We're capping your free cloud storage at 15GB starting next year

Tech Republic Cloud

Files, photos and videos will start counting towards users' 15GB free Google Account storage starting 1 June 2021, with files exceeding the limit at risk of being deleted.

Storage 207

More Trending

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How to combat the latest and most aggressive botnets and malware

Tech Republic Security

Launching more sophisticated botnets, malware, and other threats, cybercriminals are getting more ruthless, says Nuspire.

Malware 205
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FIX Co-management Enrollment Takes Longer Issue ConfigMgr | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s FIX Co-management Enrollment Takes Longer Issue for ConfigMgr HFRU. Yesterday I reported an issue with HFRU for ConfigMgr 2006 – Rollup Update Known Issue | Hold Off | ConfigMgr. Microsoft released a hotfix to fix the above mentioned issue. This KB4575787 is a standalone update similar to any other Out of Band Hotfix.

Microsoft 180
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5 collaboration apps you can use without an internet connection

Tech Republic Cloud

Learn how to edit text, draw, chat, transfer files, and share social posts with apps that support local and peer-to-peer network connections.

Internet 201
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Why Distributed Cloud Is in Your Future

Information Week

Most companies have a hybrid cloud strategy but IT departments are struggling with it. Distributed cloud addresses some of the issues.

Cloud 209
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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New survey details IT challenges, shadow IT risks, 2021 outlook, and more

Tech Republic Security

The report also illustrates a shift in the way workers perceive IT. Half of the respondent employees said they "had more empathy, had more respect or were more grateful for IT.

Survey 157
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Spearline launches in the AWS Marketplace

Spearline Testing

Spearline is delighted to announce the launch of Voice Assure Realtime in the AWS Marketplace. AWS Marketplace is a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). With the growth of cloud-based telephony services and contact center tools, Voice Assure demand continues to grow, and customers now have a simple path to deployment in AWS Marketplace.

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How and when to change your Google password

Tech Republic Security

If you've ever been tempted to change your Google account password, but weren't sure how, don't let that confusion stop you. Jack Wallen walks you through the process.

Google 154
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How to check your Kubernetes YAML files for best practices

Tech Republic Cloud

Jack Wallen shows you how to install a YAML linter that helps you craft container and pod manifests that adhere to best practices.

How To 174
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Hackers for hire target victims with cyber espionage campaign

Tech Republic Security

The victims reside in the US and several other countries, while many of the targeted organizations are financial institutions, says BlackBerry.

Financial 151
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Bill Gates teaming with actor and activist Rashida Jones for new podcast, ‘Ask Big Questions’

GeekWire

Bill Gates has more to say about COVID-19, climate change, inequality, and conspiracy theories and he’s teaming up with actor, writer, and activist Rashida Jones on a new podcast to find answers to tough questions. “Bill Gates and Rashida Jones Ask Big Questions” is a new six-episode series launching on Monday. The first episode it titled “What will the world look like after COVID-19?

Education 145
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The Nintendo Switch has been the US’s bestselling console for 23 straight months

The Verge

Photo by James Bareham / The Verge. It’s been a good two years for the Nintendo Switch. According to Nintendo, the gaming tablet has been the bestselling console in the US for 23 straight months. And according to data from the NPD Group, it just had its best October ever, moving 735,926 units of both the Switch and Switch Lite in the US. The company says that represents a 136 percent increase compared to last year.

Microsoft 144
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Madrona leads $2.6M round for OthersideAI, a startup using GPT-3 tech to write automated emails

GeekWire

The OthersideAI team, left to right: Matt Shumer, Miles Feldstein, Jason Kuperberg. (OthersideAI Photo). The average U.S. worker spends more than five hours per day checking email. A new startup wants to help people save time with a tool that composes emails automatically using cutting-edge machine learning and artificial intelligence technology. Founded just months ago by a trio of young entrepreneurs, OthersideAI announced a $2.6 million seed round led by Seattle-based venture capital firm Mad

Licensing 144
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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YouTube is canceling Rewind this year because 2020 has been too much

The Verge

YouTube Rewind, the company’s annual end-of-year tribute to creators, trends, and moments that defined the platform, will not happen this year. The company issued a statement acknowledging that “2020 has been different,” adding that “it doesn’t feel right to carry on as if it weren’t.” This marks the first time Rewind won’t happen since YouTube started the annual celebration in 2010.

Video 143
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People Who Work from Home Should Pay a New Tax, Economists Suggest

Gizmodo

On Wednesday, Governor Andrew Cuomo announced increased social distancing for my home state of New York as covid-19 infections explode all over the country. We have a long way to go before this is over. But that’s not stopping the masters of the universe from mapping out the new world to come. A new research report… Read more.

Social 140
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Series X launch is ‘largest in Xbox history’ as Microsoft tries to meet demand

GeekWire

(Microsoft Photo). Microsoft this week had its largest Xbox launch ever. After debuting on Tuesday, the Series X (XSX) and all-digital counterpart Series S are sold out at most major retailers, with Microsoft execs both promising a “resupply” soon. Here’s a tweet from Xbox chief Phil Spencer: Thank you for supporting the largest launch in Xbox history.

Microsoft 141
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Mac users couldn’t launch apps this afternoon after Apple verification server issue

The Verge

Illustration by Alex Castro / The Verge. Many Mac users reported that their computers have been running slower than usual on Thursday — including a number of Verge staffers — with apps launching slowly or not at all, alongside other Apple service issues. It appears that the problem is due to many people rushing to download macOS Big Sur, which was officially released today , which in turn seems to have crashed Apple’s OCSP (online certificate status protocol) service — which is used for several

Apple 140
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Simple Invention Helps You Sober Up by Exhaling Alcohol

Gizmodo

Scientists in Canada say they’ve found a new way to treat potentially life-threatening alcohol intoxication—by helping people literally breathe out the alcohol in their system. Their device, which is designed to allow people to hyperventilate safely, was found to speed up the clearance of alcohol from healthy… Read more.

System 137
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How to choose a photo storage service

The Verge

Photo by Vlad Savov / The Verge. Back in 2019, photo storage service Flickr changed its previous policy of offering 1TB of free storage to its users, limiting free storage to 1,000 photos instead. There was, as you could imagine, a great outcry from Flickr members. As a result, we published a roundup of photo services that our readers might want to check out instead.

Storage 134
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Measles Is Back With a Vengeance, Killed 200,000 in 2019

Gizmodo

A new report from the World Health Organization and the Centers for Disease Control and Prevention highlights a bleak reality: Measles, the highly contagious but vaccine-preventable viral illness, infected at least 860,000 people and killed over 200,000 worldwide in 2019—a roughly 50% jump in deaths from 2016. Sadly,… Read more.

Report 134
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SSD issues are preventing some people receiving the Windows 10 version 20H2 update

TechSpot

In a support notice, Microsoft writes that some users could encounter an error message during the installation of Windows 10 version 20H2 that reads: "Your PC has hardware that isn't ready for this version of Windows 10. Windows Update will automatically offer you this version of Windows 10 once the.

Windows 134
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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Why AI can’t move forward without diversity, equity, and inclusion

Venture Beast

Evolve, a 90-minute VentureBeat event, will explore bias, racism, and the lack of diversity across AI product development and management. Read More.

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Rover inks deal with Walmart as Seattle pet care startup bounces back after layoffs

GeekWire

Inside Rover’s HQ in Seattle. (GeekWire Photo / Kurt Schlosser). As the pandemic hit earlier this year, Rover’s business evaporated. The shift to remote work and limited travel reduced demand for its services. The Seattle pet care startup laid off 41% of its workforce in March, or nearly 200 employees. Rover CEO Aaron Easterly. (Rover Photo).

Retail 129
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Google catches up to AWS and Azure with new database migration service

Venture Beast

Google has debuted its database migration service, making it easier for Google Cloud customers to transfer databases to Google's Cloud SQL. Read More.

Google 143
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It's Way Too Hot in the Arctic Right Now

Gizmodo

Svalbard, Norway, is home to the world’s doomsday seed vault because it’s so cold. But the climate crisis is changing that calculation. Read more.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.