Wed.May 30, 2018

article thumbnail

Why Looking For The Perfect CX Metric Is Futile — And How To Try Anyway

Forrester IT

What is the right top-line CX metric? I lead the CX measurement research at Forrester and get this question a lot. Usually clients ask whether Net Promoter Score (NPS)* is best, or whether customer satisfaction or effort make more sense, or whether there is something new and exciting coming up. So I thought I’d share […].

.Net 379
article thumbnail

CMPivot Tool SCCM Subset of the Azure Log Analytics

Anoop

Who said SMS (slow moving software)? SCCM is anymore a slow moving software. SCCM moves as fast as Azure. Now, SCCM has better speed than Microsoft Intune (my SCCM love takes precedence here). Reporting and live status of managed machines. Most of these fast moving parts of SCCM are using “Fast Channel” architecture. In this post, […].

Tools 158
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Just Released: Top Retail Tech Investments For 2018 — Overview

Forrester IT

In today’s increasingly crowded digital commerce market and with increasingly tighter budgets, retailers have to make smart choices about which technologies to invest in and which they should forego for now. To help retailers sift through the options, we conduct an annual top trends study. This year, we interviewed more than 30 retail industry professionals to ask about retail […].

Retail 276
article thumbnail

Machine Learning to Mineral Tracking: The 4 Best Data Startups From CUBE Tech Fair 2018

Dataconomy

Great tech events often feature a stunt or two that attendees will be talking about long after the conference hall has closed its doors; on this front, CUBE Tech Fair 2018 certainly delivered. Attendees got to witness an audience member pilot a drone with his mind (thanks to Emotiv’s President. The post Machine Learning to Mineral Tracking: The 4 Best Data Startups From CUBE Tech Fair 2018 appeared first on Dataconomy.

Data 68
article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

Customer Experience Q&A: Etsy’s Abby Covert, Information Architect

Forrester IT

If you care about CX, you have to admire Etsy. It was the top digital retailer in Forrester’s Customer Experience Index™ in 2017. It excels at differentiating itself with a unique set of products and a distinctive online store, where buyers routinely upload pictures of their purchases alongside gushing reviews. Unsurprisingly, Etsy is also one […].

Retail 210
article thumbnail

IDG Contributor Network: What can machine learning do for your business right now?

CIO Business Intelligence

Is machine learning for the future or is it for your business right now? It’s a question lots of business leaders are asking as each day new instances of AI and machine learning push the boundaries of what we thought we knew about technology. One recent and powerful example was Google’s May 8 demonstration of its Google Assistant booking hair salon and restaurant reservations with conversational clarity that was both inspiring and unnerving.

Network 45

More Trending

article thumbnail

It took nine years for US authorities to find North Korean malware, Facebook to open up its data to fight election manipulation, ICO frauds, Hacker jailed for using stolen credentials from Yahoo data breach

CTOvision

The US says North Korea behind malware attacks North Korea has been spying on US public infrastructure, aerospace, financial and media companies for nine years using a malware. This was revealed by FBI and DHS who said that North Korea used two pieces of malware to target the key US cyber assets. While this news is important [.].

Malware 31
article thumbnail

Five Senses of Digital Board

Future of CIO

The corporate board plays a crucial role in strategy oversight, performance monitoring, and management advising. The digital-savvy board has to gain digital awareness, shape digital mindset, leverage five senses to improve digital fluency and leadership effectiveness in order to play an instrumental role in leading business transformation seamlessly.

article thumbnail

2018 Nutanix Elevate Partner of the Year Award Winners

Nutanix

Recently, Nutanix hosted our fourth annual.NEXT user conference in New Orleans. It was truly an incredible event for customers, partners, and Nutanix. With nearly 5,000 attendees, 80 sponsors and an unbelievable lineup of speakers,NEXT marked its best year yet!

article thumbnail

The Monthly Digital Debate Collection: Five “HOW”s to Fine-Tune Digital Organizational Structure May 2018

Future of CIO

Highly mature digital organizations have the high-level digital capability not only to build a digital business with people-centricity, but also to catalyzing enterprise-wide transformation via self-aware leadership, self-adaptive systems, and self-disciplined and self-motivated people. Five “HOW”s to Fine-Tune Digital Organizational Structure How to Run a Digital Organization with Autonomy The business world is moving from a static, siloed, and mechanic industrial mood to the dynamic, fluid, an

System 40
article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

article thumbnail

Multi-Source Identity

Phil Windley

Summary: Multi-source identity systems like Sovrin enabled richer digital identity transactions that mirror the decentralized, ad hoc nature of identity in the physical world. In the physical world, people collect and manage identity credentials 1 from various sources including governments, financial institutions, schools, businesses, family, colleagues, and friends.