Sun.Nov 18, 2018

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Will CX Pros Still Have A Job In 2025?

Forrester IT

There we were. a round table of CX leaders from across Southeast Asia, senior executives with years of experience running large, successful teams and chipping away at the journey to turn our organizations into customer-obsessed enterprises. We shared our recent wins and successes and learned from each other how to go faster, […].

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Three Questions to Assess IT Maturity

Future of CIO

Organizations today are over-complex and hyper-competitive, the management continues to keep a business running, but lack of insight on how well their organization is doing for the long term. IT is the business inside the business. As businesses embark on the “Digital Era” of computing and managing by taking logical but iterative steps for reaching the next stage of business maturity, IT assessment is a great way to help identify what is right and wrong in your environment and how you can make c

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The Monthly “Digital Fit” Book Tuning: Learning Fit Nov. 2018

Future of CIO

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. But what are digital organizational traits, how to define digital fit and take a structural approach for digitalization?

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