Thu.May 31, 2018

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How USAA Differentiates In Mobile Banking

Forrester IT

Take another not-so-random walk with me, this time as my colleague Peter Wannemacher and I explore what makes USAA a standout performer in our Mobile Banking Benchmark assessment. As we did before when exploring The Home Depot’s success in our “The Forrester Retail Wave: US Mobile Web, Q4 2017” report, we invited executives from USAA […].

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This is your last chance to register for the most strategic cyber risk event in NYC, the 2018 SINET Innovation Summit

CTOvision

The 2018 SINET Innovation Summit will be held 7 June 2018 in NYC. If you have been putting off your registration now is the time to sign up, the event is, in my opinion, the most strategic and impactful cyber security innovation activity in the NYC area and is the place to be to improve [.].

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The US Federal Government Still Ranks Near The Bottom Of Forrester’s Customer Experience Index

Forrester IT

The White House requires federal agencies to “provide a modern, streamlined, and responsive customer experience across government, comparable to leading private sector organizations.” Unfortunately, results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 US federal agencies and programs that we rated in this […].

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Setup Co-Management CMG Azure Cloud Services

Anoop

The Cloud Management Gateway (CMG) provides a simple way to manage SCCM clients on the internet. The CMG is a PaaS (Platform As A Service) solution in Azure. So, we don’t need to maintain the servers in Azure platform, unlike Azure IaaS (Infrastructure As A Service) solution. We need to setup and configure Azure Cloud […]. The post Setup Co-Management CMG Azure Cloud Services appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Study shows admins are doing a terrible job of patching servers

Network World

Open source has taken over the server side of things, but admins are doing a terrible job of keeping the software patched and up to date. Black Duck Software, a developer of auditing software for open-source security, has released its annual Open Source Security and Risk Analysis , which finds enterprise open source to be full of security vulnerabilities and compliance issues. [ For more on IoT security see our corporate guide to addressing IoT security concerns. | Get regularly scheduled insigh

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Book Review: Infrastructure as Code

Scott Lowe

As part of my 2018 projects , I committed to reading and reviewing more technical books this year. As part of that effort, I recently finished reading Infrastructure as Code , authored by Kief Morris and published in September 2015 by O’Reilly (more details here ). Infrastructure as code is very relevant to my current job function and is an area of great personal interest, and I’d been half-heartedly working my way through the book for some time.

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A Path to Hybrid Cloud

Cloud Musings

Cloud computing is now an operational reality across every industry. Organizations that fail to leverage this economic, operational and technology consumption model are merely consigning themselves to irrelevance. The rapid acceleration of cloud adoption has now ignited a push for the Hybrid Cloud/Hybrid IT model in which enterprises simultaneously consumes information technology services from private clouds, public clouds, community clouds and traditional data center sources.

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The Weekly Insight of the “Future of CIO” 5/31/2018

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. "The Future of CIO” Blog has reached 2.5 million page views with 4600+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom.