Mon.Sep 09, 2024

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AI Computing Will Change The World By Empowering People, Not Automating Tasks

Forrester IT

Most of the hype and boardroom enthusiasm for genAI stems from the belief that AI machines will automate the repeatable tasks that people used to do, thereby saving firms money with fewer employees doing more work. While we believe that’s true for rote knowledge tasks and some knowledge worker roles, it’s not really the point.

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Are Public Clouds More Sustainable Than Private Data Centers?

Information Week

While public cloud data centers are often viewed as more sustainable than private ones, exceptions do exist. Read on to understand these nuances and learn how to tailor your approach for optimal sustainability.

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Most Common Cybersecurity Threats to Avoid!

Tech Republic Security

From phishing scams to ransomware attacks, discover what these threats look like and how you can protect yourself and your business.

Security 438
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Determining Your Staff’s Cloud Role

Information Week

The IT focus has been on right-sizing cloud resources, but right-sizing IT staff for cloud is another matter, with the answer to the right-sizing question being: It depends.

Cloud 458
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How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

Speaker: Dr. Christine Gall, DrPH, MS, BSN, RN

The promise of virtual care is no longer theoretical and is now a critical solution to many of healthcare’s most urgent challenges. Yet many healthcare leaders remain unsure how to build a business case for investment and launching the right program at the right time can be the difference between value and failure. For organizations seeking a financially sound, clinically effective entry point, Virtual Patient Observation (VPO) offers a compelling case to lead with.

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Is Apple’s iCloud Keychain Safe to Use in 2024?

Tech Republic Security

iCloud Keychain is Apple's proprietary password management solution for Apple devices. Learn how secure it is and how it works in this detailed review.

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Closing the Loop on the Circular Economy

Information Week

Many organizations encounter challenges as they attempt to navigate the circular economy. A few key factors can separate success and disappointment.

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More Trending

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Auvik adds visualization tool to its network management platform

Network World

A network troubleshooting tool based on path visualization is among the upgrades to the latest version of Auvik’s network management platform. The IT solutions vendor was founded around 13 years ago with a mission to address gaps in the managed service provider (MSP) space, particularly around network management. Auvik’s target market is small to midsize businesses and the MSPs that support them, and it has customer deployments across North America and Europe.

Network 411
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GenAI use cases that deliver on promises

CIO Business Intelligence

There’s widespread agreement that generative artificial intelligence (genAI) has transformational potential. Although genAI made its debut in the form of chatbots that targeted a general audience, its value for knowledge workers, managers, executives, and developers quickly has become apparent. Yet there’s also a pervasive sense of trepidation. Enterprises want to enjoy genAI’s many advantages and gain a competitive edge, but they need guidance on putting genAI to work and reassurance that it de

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Viewing system performance details with the top command

Network World

The Linux top command has been around since 1984, helping Linux admins gauge system performance and note which processes are using the most system resources. Since that time, a number of other “top” commands (e.g., atop and htop) have become available with their different takes on what sysadmins need to pay attention to. The top command, however, remains one of the most heavily used and easy to understand commands for viewing system performance.

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Composite AI: The trifecta that is transforming AIOps

CIO Business Intelligence

When it comes to the different types of artificial intelligence (AI), 1+1+1 can equal more than three. Composite AI combines causal, predictive, and generative AI to supercharge AIOps, reducing mean time to resolution (MTTR) from hours or days to minutes. Composite AI provides explanations of root causes in plain language and often automatically fixes issues before they grow into giant headaches for IT.

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AI Isnt the Future — Its the Fight Youre Already In: Are You Ready?

The AI era isn’t coming—it’s here. But over 70% of AI projects fail before they scale. Why? No strategy. No alignment. No ROI. We worked with a $50M company that wasted a year and half their budget chasing AI pilots with no payoff. Sound familiar? That’s where our four-step transformation system comes in: Assess, Strategize, Execute, Scale. We help you cut through the hype, find what actually moves the needle, and build a roadmap that delivers results.

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European Leaders: Align Budget Planning To Accelerate Performance In 2025

Forrester IT

Upbeat budget expectations for 2025 will serve European leaders well, but placing the right bets will be critical to securing a competitive edge. Read a few of our top recommendations.

Budget 284
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The state of CIO salaries: Rising to meet the prominence of the role

CIO Business Intelligence

Elevated in prominence over the past few years , CIOs now an integral part of the C-suite, with salaries and compensation packages now commensurate with that stature. “As key officers of their companies, technology leaders have entered a more lucrative compensation bracket,” notes Martha Heller, CEO of Heller Search Associates. Since 2023, compensation for CIOs and CTOs has increased by more than 7% and over 20% since 2019, according to Heller.

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Privacy Advocates Come For Contact Centers

Forrester IT

“Please be advised that your call may be recorded for quality assurance and training purposes.” We’ve all heard this message at some point—a familiar prelude to countless conversations worldwide. This disclosure has remained largely unchanged over the years but may no longer serve any purpose.

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4 steps toward integrating genAI into DevSecOps processes

CIO Business Intelligence

A hallmark of DevSecOps is that security is a shared responsibility. Generative artificial intelligence (genAI) can reinforce that principle by improving communication and collaboration. What’s more, by substituting automation for certain manual operations, genAI can significantly reduce human error and heighten product reliability. Accelerating vulnerability remediation with genAI Although the responsibilities of developers, security professionals, and operations teams overlap, their communicat

Devops 312
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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Dirigeants européens : Optimisez la planification budgétaire pour accélérer les performances en 2025

Forrester IT

Découvrez comment nos guides de planification budgétaire 2025 peuvent aider les dirigeants à faire des choix stratégiques pour maximiser la croissance dans un environnement économique incertain.

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Balance between innovation and market adaptability key to Tencent Cloud’s AI success

CIO Business Intelligence

Tencent Cloud’s expansion in Asia Pacific (APAC) reflects its strategic efforts to capitalize on the growing demand for Artificial Intelligence (AI) and cloud computing services. According to IDC’s Worldwide AI and Generative AI Spending Guide (August 2024) , the global AI market is expected to surge from US$235 billion in 2024 to US$632 billion by 2028.

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Q2 2024 Tech Service Provider Earnings: Four Forces Determine Their Future

Forrester IT

We analyzed the Q2 2024 earnings announcements of five large public technology service providers. Big picture, the market is more difficult than in the past decade. First, tech service providers continued slow organic growth or decline in Q2 2024, with little change expected for the rest of the year.

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Horizonte 2027: el 40% de las soluciones de IA generativa serán multimodales

CIO Business Intelligence

Con el punto de mira fijo en el próximo trienio, la firma de análisis e investigación Gartner estima que el 40% de las soluciones de inteligencia artificial (IA) generativa serán multimodales, frente al 1% de 2023. Este cambio de modelos individuales a multimodales con vistas al 2027 proporciona, según la casa, “una i nteracción humano-IA mejorada y una oportunidad para que las ofertas habilitadas para la IA generativa se diferencien”.

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How AI Is Transforming IT in 2025: A Playbook for Smarter IT Ops

IT teams are under pressure to do more with less. AI isn’t just hype—it’s already helping lean IT teams cut support volume by up to 60%, reduce cloud waste, and eliminate risk from their stack. In this executive playbook, you'll learn how mid-sized companies are deploying AI to automate tier-1 tickets, predict outages, optimize SaaS spend, and secure infrastructure without hiring a bigger team.

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Enable Intune Custom Hardware Inventory Option for Windows Devices Using Intune Plan 1

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Enable Intune Custom Hardware Inventory Option for Windows Devices Using Intune Plan 1 appeared first on HTMD Community Blog #1 Modern Device Management Guides by Anoop C Nair.

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Close Brothers unlocks RPA with Document Understanding

CIO Business Intelligence

Close Brothers has been on an RPA journey for more than six years, and much of its work in this area has focused on automating rules-based, structured processes. But Stephen Durnin, the company’s head of operational excellence and automation, says the 2020 Covid-19 pandemic thrust automation around unstructured input, like email and documents, into the spotlight.

Banking 295
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‘They’re attractive targets’: Cybersecurity attacks on schools are becoming more frequent and severe

GeekWire

Highline Public Schools, a district south of Seattle, was hit by a cyberattack and shut down classes on Monday. (GeekWire Photo / Taylor Soper) The frequency and severity of cyberattacks against K-12 schools are increasing, with a new incident affecting a school district south of Seattle being just the most recent case. That’s according to Doug Levin , co-founder and national director of the K12 Security Information eXchange (K12 SIX) , a national nonprofit tackling school cybersecurity is

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Santander, epicentro del talento y la innovación, gracias a un nuevo CIE

CIO Business Intelligence

A la vanguardia. Tras acoger la 38ª edición del Encuentro de la Economía Digital y las Telecomunicaciones que Ametic celebra tradicionalmente en la ciudad cada inicio de curso, Santander vuelve a ocupar la primera plana con la inauguración de un nuevo Centro de Iniciativas Empresariales (CIE). Emplazado en la calle La Tesilla (La Albericia), este nuevo hub abre sus puertas tras una inversión de más de 3,6 millones de euros a cargo del Ayuntamiento de Santander con una subvención de la iniciativa

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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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Major TSA security flaw exposed, simple SQL vulnerability could have allowed access to airplane cockpits

TechSpot

The story began in April when researchers Ian Carroll and Sam Curry were exploring a third-party website called FlyCASS. This vendor provides smaller airlines with access to the TSA's Known Crewmember (KCM) and Cockpit Access Security System (CASS) databases. While testing the site's login page, they noticed a telltale MySQL.

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Cinco consejos para pasar a la contratación por competencias

CIO Business Intelligence

La contratación en el sector TI se ha basado tradicionalmente en el examen de la experiencia y la formación del candidato, con menos atención a las competencias específicas. Pero este enfoque está cambiando, y el énfasis en los títulos y la experiencia está dando paso a estrategias de contratación que dan prioridad a las habilidades organizativas. Este cambio de mentalidad en la contratación está creciendo rápidamente en popularidad para los puestos técnicos , según un informe de Test Gorilla, c

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Accenture: Australian Firms Lag in Global Digital Transformation Race

Tech Republic Big Data

New data reveals 40% of Australian companies are lagging in digital transformation. Explore the reasons behind this gap and its potential impacts.

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MedAI Lab, la iniciativa de la Universidad de Murcia para aprovechar la IA en la medicina

CIO Business Intelligence

Ya son más que conocidos los beneficios que la inteligencia artificial (IA) tiene para las empresas y, poco a poco, comenzamos a ver cómo otros sectores e industrias incursionan en proyectos y casos de uso para aprovechar esta tecnología en sus respectivas áreas. En un caso concreto, la Universidad de Murcia (UMU) ha creado el laboratorio de investigación interdisciplinar MedAI Lab, que tiene como misión elaborar programas asistidos por la IA para resolver cuestiones de la práctica clínica y la

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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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It’s Not Skill Gaps Holding Back Digital Transformation and Innovation

Social, Agile and Transformation

While reports cite skill and talent gaps, what’s really holding back CIO, CTO, and CDO in driving digital transformation and innovation?

CTO Hire 130
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New regulation intensifies focus on IT risk management and operational resilience

CIO Business Intelligence

Digital transformation initiatives, for the most part, offer significant advantages—enhancing efficiency, agility, and innovation across the business. However, these initiatives can also introduce new challenges. As IT landscapes and software delivery processes evolve, the risk of inadvertently creating new vulnerabilities increases. Left unaddressed, these gaps can result in cyberattacks, system outages, and network intrusions.

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Happier at Work: Two Big Reasons Why Job Satisfaction Is Declining

IT Toolbox

Roughly half of IT pros are happy, according to Spiceworks' recent study of IT professionals. This is trending downward, with more respondents choosing "somewhat happy" or "not happy at all" over the past two years. The post Happier at Work: Two Big Reasons Why Job Satisfaction Is Declining appeared first on Spiceworks Inc.

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“Teníamos en casa tecnología con las máximas capacidades que no se empleaba adecuadamente”

CIO Business Intelligence

Los pagos B2B comprenden, hoy en día, alrededor del 35% del volumen total de transacciones a lo largo y ancho del globo. Así lo afirma la decana de las tarjetas corporativas en España desde 1954, Diners Club Spain. La compañía que nació del descuido del empresario Frank McNamara allá por 1949, cuando éste se dejó su cartera olvidada en casa mientras cenaba en un restaurante de Nueva York y fue su esposa quien hubo de abonar la cuenta, ha recorrido un largo camino hasta la actualidad.

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Procurement Is Navigating a Tech Tsunami (and It’s Upending How You Work)

Procurement is in the middle of a tech tsunami. And if it feels like the old playbooks aren’t working anymore, that’s because they aren’t. Agentic AI. Autonomous procurement. Unified source-to-pay ecosystems. These innovations are converging and transforming how procurement teams operate. The GEP 2025 Procurement & Supply Chain Tech Trends Report breaks it all down.