Wed.Jan 18, 2023

article thumbnail

Why a High Core Web Vitals Score May Not Mean Good Customer Experience

IT Toolbox

Discover why high core web vitals scores may not necessarily mean a good customer experience. The post Why a High Core Web Vitals Score May Not Mean Good Customer Experience appeared first on.

246
246
article thumbnail

Practitioner To Analyst: What I Would Have Done Differently If I Had Access To The Research I Have Now

Forrester IT

Being a Forrester marketing operations analyst for 60+ days, my learning journey has been quite informative. Check out what I have discovered so far. From the view of an ex-marketing operations practitioner, I highlight what I would have done differently if I had access to the Forrester assets when I was a practitioner. This blog shares recommendations for marketing operation leaders.

Research 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Banks Will Bend or Bust as Embedded Finance Transforms Centuries of Traditional Commerce

IT Toolbox

Banks must adapt to embedded finance as it transforms commerce as we know it. The post Banks Will Bend or Bust as Embedded Finance Transforms Centuries of Traditional Commerce appeared first on.

Banking 246
article thumbnail

It’s Awards Season For Customer Obsession — Nominations Wanted

Forrester IT

Submit your nominations for Forrester's inaugural Customer Obsession Awards. These awards will recognize leading organizations and executives who put customers at the center of everything — and, in the process, accelerate growth, customer loyalty, and employee engagement.

195
195
article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

91% of HR Leaders Are Excited About the Future Despite Many Feeling Burnt Out

IT Toolbox

Discover what HR’s role will look like over the year ahead and what the role will require to overcome challenges and succeed. The post 91% of HR Leaders Are Excited About the Future Despite Many Feeling Burnt Out appeared first on.

246
246
article thumbnail

External Attack Surface Management Finds Assets That Your Org Can’t See

Forrester IT

The External Attack Surface Management Landscape, Q1 2023 is now available! Forrester clients can view the report to dive deeper into the benefits of EASM and key functionalities to assess when selecting an EASM vendor. As Jess Burn and I finalized this report, we couldn’t help but think that organizations that are blind to what’s […].

Report 195

More Trending

article thumbnail

Supply Chain Shortage Of Transformers: More Than Meets The Eye

Forrester IT

They say the most inopportune time to buy an umbrella is when it’s raining. That’s exactly what’s happening now to US utilities companies scrambling to procure a critical component required to beef up or repair power lines just as the US hurricane season arrives. At the heart of the headache, for the fourth year in […].

Meeting 195
article thumbnail

Creating Products in a Digital World: The Role The Product Mindset Plays

IT Toolbox

Organizations need to be able to build and sell digital products. Here’s how a product mindset helps. The post Creating Products in a Digital World: The Role The Product Mindset Plays appeared first on.

246
246
article thumbnail

When It Comes To Customer Obsession, Financial Services Companies Are Thoroughly Mediocre

Forrester IT

Many financial services executives buy into the concept of customer obsession, but too few take actions that build a customer-obsessed culture. That is the top-level finding from our just-published “The State Of Customer Obsession In Financial Services, 2022” research report. Forrester’s Customer Obsession Assessment places firms in one of five levels: customer-naïve, customer-aware, customer-engaged, customer-committed, […].

Financial 195
article thumbnail

PC Sales Slump by Over 16% In 2022, Leaving Vendors in Red

IT Toolbox

According to data from IDC, Gartner, and Canalys, PC shipments dropped by more than 28% in Q4 2022 to ~67 million units. The post PC Sales Slump by Over 16% In 2022, Leaving Vendors in Red appeared first on.

Data 246
article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

article thumbnail

Interviewing Best Practices: Research, Professionalism and Practice

Association of Information Technology Professional

Preparation is an essential part of the interview process. Check out these three tips to help you ace your next interview.

Research 270
article thumbnail

In 2023, Edge Computing Will Right-Size Its Role: Here’s Why

IT Toolbox

Will this be the year where edge computing delivers on promises? Find out. The post In 2023, Edge Computing Will Right-Size Its Role: Here’s Why appeared first on.

246
246
article thumbnail

Rise of cloud-delivered malware poses key security challenges

Tech Republic Security

The volume of cloud-based malware tripled in 2022 over the prior year, says Netskope, with 30% of the malicious downloads coming from Microsoft OneDrive. The post Rise of cloud-delivered malware poses key security challenges appeared first on TechRepublic.

Malware 195
article thumbnail

How to Succeed with AI Compliance in Manufacturing: Trustworthy AI for the Win?

IT Toolbox

Insight, automation and security with trustworthy AI. The post How to Succeed with AI Compliance in Manufacturing: Trustworthy AI for the Win? appeared first on.

How To 246
article thumbnail

20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

article thumbnail

Tech Company Layoffs: The COVID Tech Bubble Bursts

Information Week

As COVID drove everyone online, tech companies hired like crazy. Call it the COVID Tech Bubble. Now we are hitting the COVID tech bust as tech giants shed jobs by the thousands.

Company 200
article thumbnail

How AI Can Rid The Internet of Fake News and Bias

IT Toolbox

Find out how AI can tackle fake news and bias to create authentic experiences. The post How AI Can Rid The Internet of Fake News and Bias appeared first on.

Internet 246
article thumbnail

Microsoft launches general availability of Azure OpenAI Service

Tech Republic Cloud

The company seeks to make Azure OpenAI Service the best platform to build AI workloads, with ChatGPT access to follow soon. The post Microsoft launches general availability of Azure OpenAI Service appeared first on TechRepublic.

Microsoft 180
article thumbnail

The Next Steps in Robocall Mitigation

IT Toolbox

How to fight the security risks that robocalls bring. The post The Next Steps in Robocall Mitigation appeared first on.

Security 245
article thumbnail

How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

article thumbnail

Configure macOS Firewall Security Using Intune Step by Step Guide

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link]. Read More The post Configure macOS Firewall Security Using Intune Step by Step Guide appeared first on HTMD Community Blog #1 Modern Device Management Guides by Snehasis Pani.

Firewall 148
article thumbnail

Why Companies Should Invest In Robotic Process Automation

IT Toolbox

Looking to future-proof your business in light of a Looming Recession? Consider RPA. The post Why Companies Should Invest In Robotic Process Automation appeared first on.

Company 130
article thumbnail

Threat attackers can own your data in just two days

Tech Republic Security

This report shows cybercriminals need only a couple days to access your full corporate network and exfiltrate its data. Read on to learn more. The post Threat attackers can own your data in just two days appeared first on TechRepublic.

Data 141
article thumbnail

Gravity batteries in abandoned mines could power the whole planet, scientists say

TechSpot

A study from the International Institute for Applied Systems Analysis (IIASA) proposes that decommissioned mines could be repurposed to operate gravity batteries. Converting old mines could provide enough energy to match the entire planet's current daily electricity consumption.

Energy 145
article thumbnail

Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

article thumbnail

8 ‘future of work’ mistakes IT leaders must avoid

CIO Business Intelligence

CIOs supporting a hybrid mix of in-office and remote workers, and those who float between, need to implement new tools and strategies to get it right. But they will also need to change how they think about hybrid work, which analyst firm Forrester characterizes as “messy” even as it says 51% of organizations are moving in this direction. Hybrid work is often thought of in terms of location, according to a November Gartner report.

Meeting 144
article thumbnail

CIOs Shift Out of Reactionary Mode

Information Week

CIOs must be in alignment with the CEO, CFO, and other department leaders to ensure a common goal and develop a strategy where IT helps enable attainment of those enterprise aims.

Strategy 149
article thumbnail

Announcing: Fountainhead Product Marketing

Fountainhead

I’m happy to announce my newest professional chapter: Establishing Fountainhead Product Marketing , an advisory and consulting practice focused on serving early-to-mid stage engineering-led companies. Fountainhead is based on leveraging product-market fit as the core model to help B2B SaaS companies organize teams and improve their marketing. Full article published here on LinkedIn.

B2B 113
article thumbnail

IT email templates: Security alerts

Tech Republic Security

All company communication needs may vary but certain standard template messages can come in handy for IT staff to keep employees up to date on “need to know” informational bulletins. These bulletins may be one-off or regularly scheduled communications to help raise awareness about your technology processes, accepted procedures and best practices or to explain.

Security 123
article thumbnail

Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

article thumbnail

Full memo: Microsoft to cut 10k jobs, about 5% of workforce, and take $1.2B restructuring charge

GeekWire

Microsoft CEO Satya Nadella. (GeekWire File Photo / Kevin Lisota). [Editor’s Note: Timing of layoffs corrected since original post.]. Citing a need to “align our cost structure with our revenue and where we see customer demand,” Microsoft CEO Satya Nadella told employees Wednesday that the company will cut 10,000 jobs between now and the end of March.

Microsoft 134
article thumbnail

Researchers demonstrate improved system that "sees" humans through walls using Wi-Fi signals

TechSpot

A team of researchers at Carnegie Mellon University has figured out how to "see" humans through walls using Wi-Fi router signals (again). The system can detect human shapes in 3D and interpret movements in real-time.

Research 131
article thumbnail

4 ways upskilling and reskilling can fill hard-to-hire positions

CIO Business Intelligence

The employees you need may already be on your team but out of sight. Looking for existing staff with transferable skills, hidden skills, technical learnability, and hidden knowledge can bring these potential employees into focus. Transferable skills These are comprised of knowledge, experience, and abilities that make it easier to learn new skills. Within IT, this could mean finding workers to do programing, testing, cybersecurity, operations, project management, or other similar tasks.

SCRUM 119
article thumbnail

Explainer: What is SSD Trimming?

TechSpot

SSD trimming is a process that helps to maintain the performance of a solid-state drive over time. Windows and other operating systems optimize SSDs by using trimming. But what exactly is it and how does it work? Read our explainer on everything trim related!

article thumbnail

Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.