Wed.Jun 19, 2019

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Hardwire CX To Financial Performance In The Financial Services Sector

Forrester IT

Business leaders in the financial services (FS) industry are used to tracking success with measures that reflect shareholder, investor and market regulator values like return on equity, net profit, assets under management and capital adequacy ratio. This is the ‘money story’. However, most don’t always know how these important measures are affected by customer experience (CX) and customer engagement, or the ‘customer story’.

Financial 365
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A16z Provides Insights Into Digitization

CTOvision

The video below provides insights that can be of use to any enterprise embarked on digital transformation (which these days is most every enterprise). In the video, Jad Naous and Frank Chen of a16z discuss ways enterprises are changing their decision making because of digital transformation (including, for example, pushing decisions further down the organization […].

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The State Of Social Advertising: Pretty On The Outside, Ugly On The Inside

Forrester IT

On the outside: Social media’s total global advertising spend is expected to balloon to $110 billion by 2022 (with Facebook taking 75% of the global spend market). Social networks are happy. Investors see dollar signs. Marketers feel justified in their spending. On the inside: Social media’s underbelly conveys a picture of turmoil. Consumers can’t quit […].

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How CIOs Can Do A Good Job Of Delivering Bad News

The Accidental Successful CIO

One of the jobs of a CIO is to be able to deliver bad news Image Credit: Still The Oldie. Let’s face it, as CIOs we’d all like to be liked. We enjoy the parts of our job that are fun and which have to do with the importance of information technology. It makes us happy when another large IT project is successfully rolled out. However, life is life and part of our job is that when there is bad news to be delivered , we’re the ones who have the job to share the news with the people who

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How To Improve UX For Employees

Forrester IT

Recently, I attended Rosenfeld Media’s Enterprise Experience Conference, as an input to research I’m conducting about enterprise UX. My three top takeaways about how to improve UX for employees: Use sense-making to bring order to chaos Tatyana Mamut, NextDoor’s Chief Product Officer, captured a widespread sentiment at the event about the importance of using the […].

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What are you avoiding?

Eric D. Brown

I’m sure we’ve all been there. We have 100 things to do and we pick 90 things to get done and avoid those last few items that we just don’t want to do. They are on our ‘to-do’ list for a reason. We put them there…or more likely…someone put them there for us. But, they’re there and they should probably get done.

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More Trending

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SCCM Third-Party Patching Round Table Discussions

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. I have many steps by step guides about SCCM third-party patching, and I’m going to share the more details in the upcoming webinar round table discussions. SCCM Third-Party Patching Catalog Version Update SCCM 1906 TP version introduced a new catalog version (V3) with options to select to sync only required categories of products.

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Facebook’s Libra Needs To Answer Three Questions

Forrester IT

On June 18th, Facebook officially launched its “Libra” cryptocurrency project, which aims to leverage blockchain technologies to create a new stable cryptocurrency backed by a basket of fiat currencies. Facebook says its aim is to enable accessible and affordable digital payments for billions of people, including un/underbanked people across the world.

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What are you avoiding?

Eric D. Brown

I’m sure we’ve all been there. We have 100 things to do and we pick 90 things to get done and avoid those last few items that we just don’t want to do. They are on our ‘to-do’ list for a reason. We put them there…or more likely…someone put them there for us. But, they’re there and they should probably get done.

Examples 124
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Waste Not, Want Not: Can Food Tech Help?

Forrester IT

As the saying goes, if we waste now, we might want it later, and regret the waste. Well, it’s even worse that that in the global food system. We waste now, and we want it at the same time. One of the paradoxes around food is that we have both too much and too little […].

System 341
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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GDPR One Year Later: Was the Hype Worth It?

Information Week

Only time will tell with how GDPR and regulators can keep up with the influx of breaches and violations, but that doesn't mean GDPR is something to brush aside.

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DTC Disruptors Solve Three Escalating Tensions In Consumer Decision Making

Forrester IT

Direct-to-consumer (DTC) disruptors are storming onto the scene and growing at a rapid clip, proving that the improbable can become reality overnight: Few expected that buying mattresses out of a box or discovering personal eyewear styles from the comforts of home would become commonplace consumer behaviors, let alone business model blueprints with skyrocketing valuations.

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Q&A: MongoDB's Ittycheria Talks New Path as a Data Platform

Information Week

After establishing a reputation around its database, MongoDB is out to prove it is a data platform company that can challenge incumbents.

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What Can You Learn From Digitally Advanced Firms?

Forrester IT

Welcome to this episode of FORR in 3. In this video, Amanda LeClair and I discuss whether digital maturity matters, based on our survey of almost 800 enterprises in North America and Europe. (Spoiler alert: It does matter.) For example, unlike digital beginners, which often pursue initiatives in an uncoordinated way, advanced firms treat technology […].

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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How to Land a Job in Cloud Computing

Information Week

These 9 tips can help you transition from a traditional IT role to a lucrative position in cloud computing.

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Thoughts on Libra

Phil Windley

Summary: Facebook has announced their Libra cryptocurrency. This is good news for cryptocurrencies and market-incentivized networks. I worry that Libra's financial inclusion might come with an attendent loss of privacy or autonomy. Yesterday, after months of speculation, Facebook announced Libra , a cryptocurrency with the mission of enabling a simple global currency and financial infrastructure that empowers billions of people.

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How to Deal with the Fuzzy Front End of Change and Digital Transformation

Future of CIO

It is the “VUCA” digital new normal with higher volatility, uncertainties, complexity, and ambiguities The digital paradigm arises out of new knowledge; the emerging trends are the digital shapers to reinforce the very characteristics of the digital business such as enlightenment, “always-on,” or people-centricity, etc. There are opportunities and risks, confusions and frustrations on the way to going digital.

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Thinking of working in the US in IT? Here’s what you need to know

Galido

Information Technology Blog - - Thinking of working in the US in IT? Here’s what you need to know - Information Technology Blog. With Silicon Valley at the epicenter of tech jobs and not to mention the home to famous brands such as Microsoft and Apple, it’s no wonder that so many people are attracted to the US for IT jobs. Whether you’re just looking to spend a few years over in the industry or set up shop there permanently, moving abroad takes a lot of preparation.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Introduction to Databases: Learn the Essentials

Linux Academy

What Are Databases, Anyway? A database is, essentially, an organized collection of data. That’s it. There are no big words here, no complex diagrams. They’re both essential and often misunderstood. Many an introduction to database basics overcomplicates this, but we’re aiming for straightforward. A database is just a simple, organized collection of data.

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The Ins and Outs of Tech-Related Injuries

Galido

Information Technology Blog - - The Ins and Outs of Tech-Related Injuries - Information Technology Blog. Most people would agree that technology has changed today’s world for the better. In this day and age, loved ones can remain in contact with another even if they are a world apart, businesses can operate remotely, and patients can have doctor’s appointments from the comfort of their own home.

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The New Book “100 IT Charms” New Book Introduction Chapter 8: IT a Problem-Solving Master

Future of CIO

With overcomplex business normality and continuous disruptions, the role of IT in the current business environment should be able to solve critical business problems and enable business outcomes. The digital CIO as the business solutionist should ask themselves and others how IT-enabled business solutions will contribute to the achievement of the company’s objectives and business benefits.

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Best Content Tips to Drive Organic Search Traffic

Galido

Information Technology Blog - - Best Content Tips to Drive Organic Search Traffic - Information Technology Blog. If you are trying to grow your online brand, online store, blog, or website, there is no doubting the importance of organic search traffic. It can bring new people to your site who would have never known you exist. This can mean growth to the readership, customer base or those interested in what you have to offer.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The Monthly Keyword Summary: Flexibility June 2019

Future of CIO

From one generation to the next, the substance of leadership does not change, it’s about future, change, and influence. However, digital leadership trends will continue to emerge. Here is a set of featured blogs to dig into the “keywords” of the 21st century to brainstorming the future of digital leadership and business transformation. Flexibility Building a Digital Organization with Strategic Flexibility With rapid changes and fierce competitions, forward-thinking organizations today aim to mov

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8 Most Common IT Problems for Small Businesses and How to Solve Them

Galido

Information Technology Blog - - 8 Most Common IT Problems for Small Businesses and How to Solve Them - Information Technology Blog. Annoying IT problems don’t always require complicated solutions. Optimize your small business by learning how to deal with these common IT problems. Global spending on IT is expected to reach $3.8 trillion by the end of 2019.

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An HR’s guide to the SHRM 2019 Annual Conference and Exposition

Hacker Earth

SHRM events are hosted to help you create better workplaces, solve real-time issues in an organization and keep you updated with the latest industry trends. These events give you some major insights on common HR challenges, helping you shift perspectives to create great workplaces. We have compiled some of the major reasons for you to attend the SHRM 2019 Annual Conference and Exposition in Las Vegas: Network: This gathering is an ideal platform to meet fellow HR professionals and the benefits o

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How to Fix – There Is No Disk in the Drive Please Insert a Disk into Drive

Galido

Information Technology Blog - - How to Fix – There Is No Disk in the Drive Please Insert a Disk into Drive - Information Technology Blog. According to Google searching results and Microsoft community, it’s not a new problem for users to met ‘There is no disk in the drive. Please insert a disk into drive similar error message. In this article, There are a few solutions that may be helpful to solve no disk error Windows 7/8/10.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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An HR’s guide to the SHRM 2019 Annual Conference and Exposition

Hacker Earth

SHRM events are hosted to help you create better workplaces, solve real-time issues in an organization and keep you updated with the latest industry trends. These events give you some major insights on common HR challenges, helping you shift perspectives to create great workplaces. We have compiled some of the major reasons for you to attend the SHRM 2019 Annual Conference and Exposition in Las Vegas: Network: This gathering is an ideal platform to meet fellow HR professionals and the benefits o

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How to Protect Your Online Passwords Easily

Galido

Information Technology Blog - - How to Protect Your Online Passwords Easily - Information Technology Blog. The best password manager tools offer the easiest & safest solution to help you keep your passwords and other important data safe. These tools work on advanced algorithms and smart security techniques to provide you comprehensive security for your data.

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