Mon.Nov 05, 2018

Predictions 2019: Customer Experience Comes Under Fire

Forrester IT

Let’s face it: 2018 was not a fabulous year for customer experience. On average, CX quality was flat, with Customer Experience Index (CX Index™) scores showing little movement for the third year in a row.

Spatial: This could very well be the future of collaboration


CTOvision analysts have seen 100’s of collaboration tools and 100’s of solutions that build collaboration into workflow, and have seen so many claim to be the future of human brain to brain connectivity that it pays to be skeptical here.

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Predictions 2019: Employee Experience Moves To Center Stage

Forrester IT

Companies and executives are paying attention to employee experience as never before. There are good reasons for this attention. Chief among them is the historically low unemployment rate, which gives employees options that they are taking advantage of.

How The Internet Of Things Is Keeping Us Safe


We enjoyed seeing Forbes write on how IoT is contributing to safety in cities and airports: Preventing bad things from happening—whether intentional or accidental—has become a shared responsibility for all of us. “If If you see something, say something” has become a mantra many of us are familiar with. Public buildings and private business locations have been […]. CTO Internet of Things News

INCORRECT - THANKS - 13 Tips for Small Business to Recruit and Retain Great Talent

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Predictions 2019: CIOs, Don’t Put The Cart Before The Horse

Forrester IT

While playing the role of parent, I find that I trot out old tropes like “apply the rules,” “start with the basics,” and “don’t get ahead of yourself” when helping my kids with their homework.


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IoT Platforms Do Not Steal Customer Data

Forrester IT

There’s a recurring assumption in discussions about internet of things (IoT) platforms: The platform providers make their money by mining insights from data loaded into their platform.

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Spaceborne Computer brings supercomputing capabilities to ISS astronauts


Imagine a super powerful computer processing teraflops of data in zero gravity. What was until now a figment of imagination or perhaps a scene from a sci-fi movie is soon becoming a reality. HPE’s Spaceborne Computer, the first commercial off-the-shelf computer which was launched into orbit last year and can process teraflops of data in […]. CTO News HPE

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Forrester Cyber Predictions 2019: European Take

Forrester IT

Today my team published Forrester’s Predictions for the cybersecurity industry for 2019. We listed 5 key trends that we think will impact the industry over the next 12 months.

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Why blockchain is the wave of the future


The U.S. economist Nouriel Roubini recently declared that blockchain is just a big lie, stating it is “one of the most overhyped technologies ever” Roubini further declared that blockchain was unlikely to remove the need for intermediaries in financial transactions and is unlikely to replace some of the existing systems used by banks. Is this […]. Blockchain and Cryptocurrency CTO News

INCORRECT - WEBINAR_RECORDED - Three keys to accelerating innovation through connecting and collaborating with those outside your organization

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Predictions 2019: Brand Commands Renewed CMO Attention

Forrester IT

Customer experience (CX) was at the forefront of CMOs’ minds in 2018. They shifted ad budgets (under siege thanks to trust and transparency issues) to even more technology and CX initiatives.

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IBM patent uses blockchain to build trust in augmented reality gaming


Blockchain plus AR plus gaming sounds like a win to us! IBM has filed a new patent with the aim of instilling trust in augmented reality (AR) applications when users visit real-world locations. The patent application, no. 20180311572, was published by the US Patent and Trademark Office (USPTO) last week. IBM’s document describes a solution which […]. CTO News IBM

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Creative adtech: the most important category you’ve never heard of (+ a Forrester Wave)

Forrester IT

For the past 30+ years, and for a host of reasons, the age-old connection between creative and media has been severed. In the programmatic era, the focus has been dominantly on media, as though creative didn’t contribute to enticing consumer attention and engagement and driving media performance.

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Five Ways to Justify your DevOps Investment

Social, Agile and Transformation

Nothing in life and business is free. In the case of DevOps, you'll have to invest in new practices, technologies and culture change in order to get the benefits. For some of you working in traditional organizations, this may require you to justify the investment - maybe not in financial terms - but in clear delivery, operational excellence, and other KPIs that are meaningful to the business.

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INCORRECT - EMBED - Compare Price Quotes

Get FREE Price Quotes on Human Resources (HR) Software. After just a few questions, we will match you with up to 5 software vendors that offer the best pricing on systems that fit your exact needs.

Creative adtech: the most important category you’ve never heard of (+ a Forrester Wave)

Forrester IT

For the past 30+ years, and for a host of reasons, the age-old connection between creative and media has been severed. In the programmatic era, the focus has been dominantly on media, as though creative didn’t contribute to enticing consumer attention and engagement and driving media performance. The results have been dismal: the digital advertising […]. advertising B2C marketing

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What it Takes to Succeed in Tech; Lessons from an Accidental CTO

Information Week

To really find success in business, let curiosity lead you and never stop learning


Predictions 2019: Cybersecurity Faces Old Familiar Foes, Costly New Attacks, And Welcome Leadership Changes

Forrester IT

Next year, the biggest challenges to the cybersecurity industry will come from outside forces. In 2019, geopolitical trends will reintroduce old enemies and escalate issues of cyberespionage and sabotage. As criminals follow the money — as they are wont to do — they will use emerging technologies to go after commerce in a BIG way. […]. cybersecurity data & information protection data security predictions 2019

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How to use your iPad Pro as a laptop replacement

ComputerWorld Consumerization IT

I’ve been using an iPad Pro instead of a laptop for long haul travel since early 2017. In this series of reports, I hope to share some of how iPad Pros can be used to replace laptops. Where we are now with Apple's iPad. Apple’s iPad opened up the enterprise for the company. Huge interest among business leaders led to wide adoption and opened industry up to approving use of iPhones in business. These days, iOS is rapidly growing share in the sector. To read this article in full, please click her

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INCORRECT - SUBSCRIBE - Free Subscription to Human Resources Today

Join 10,000+ industry professionals so you can get industry insights your peers are reading. HR Tech Central from HRO Today Services and Technology Association finds and pulls together all the content from industry thought leaders from across the web and social media. Subscribe for free now.

Join Us At CX Europe 2018 To Find Out How CX Innovators Are Stepping Up To Play A Bigger Game

Forrester IT

CX Europe 2018 is just 8 days from now — Tuesday and Wednesday, November 13–14 at the Royal Lancaster next to Hyde Park in London — and this year we are exploring how companies are resetting, realigning, and reinventing themselves to make CX the engine for growth. To set the scene, as this year’s Forum […

The Monthly “100 Digital Pitfalls” Book Tuning: All Sorts of Pitfalls Cause Digital Stagnation Nov. 2018

Future of CIO

Digital makes a significant impact on how we think, live, and work. There is a mix of old and new, physical and virtual, order and chaos.

Forrester Retail Wave: European Retailers Are Raising The Bar For Mobile App Experiences

Forrester IT

My colleague Alex Causey and I have now finished the second European Retail Wave. This year we evaluated the functionality and usability of six European retailer’s mobile apps. For retailers with a pan-European presence we selected one European market in which to evaluate the retailer’s app [by selecting that market as the location within the app […]. consumer mobile activities customer experience online retail retail user experience digital retail functionality mobile

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Modern CIOs as Digital Adventurists

Future of CIO

Traditional IT organizations have been perceived as technical support centers and help desks, and traditional CIOs have been portrayed as technology geeks and controllers to keep the lights on. Digital transformation represents a break from the past, with a high level of impact and complexity.

INCORRECT - LINK - 4 Smart Ways to Create mLearning

Interested in creating mLearning content, but not sure of the available options? Join Sr. Adobe eLearning Evangelist, Dr. Pooja Jaisingh, as she explains the four different ways of creating and consuming mLearning content, and shares some best practices.

Predictions 2019: Ethics And Consumer Action Transform Privacy Practices

Forrester IT

2018 was a tumultuous year for privacy: The GDPR went into effect, California passed its Consumer Privacy Act, Equifax revealed the largest consumer data breach to date, and Facebook disclosed separate incidents of data misuse and a massive data breach. Amidst this whirlwind, consumers aren’t waiting on the sidelines — Forrester data shows that 79% of […]. predictions 2019

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Cloud Vendors on the Rise in 2019

Information Week

The largest cloud providers may be familiar names, but their offerings are changing and the cloud marketplace is rapidly evolving. Browse our list of cloud vendors to watch in 2019

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Fall 2018 Dutch Data Infrastructure Industry Trends Decision Making Seminars

Storage IO Blog

Fall 2018 Dutch Data Infrastructure Industry Trends Decision Making Seminars Fall 2018 Dutch Data Infrastructure Industry Trends Decision Making Seminars. There is still time to register for the fall 2018 Dutch data infrastructure industry trends decision-making seminars November 27th and 28th.

Health Insurance Leader Innovates with Red Hat OpenShift

Perficient - Digital Transformation

The healthcare industry has undergone a series of recent changes driven by healthcare reform and evolving consumer expectations. In response to these changes, a leading health insurance organization needed to find ways to continue growing within the industry. Specifically, it sought a modern application platform to help drive innovation and improve the velocity of application delivery. Perficient partnered with this organization to guide leveraging Red Hat OpenShift capabilities.

WEBINAR - Models, Strategies and Tactics for Accelerating Innovation through Collaboration Outside the Organization

We are excited to have Paul Campbell, an expert in corporate entrepreneurship, covering some of the strategies and tactics he has repeatedly used to transform corporate innovation programs. In this session, Paul will share his experience innovating in new and adjacent markets through a deft deployment of open innovation, business accelerators, venturing, M&A, R&D, business development and strategy team leadership.