Tue.Aug 06, 2024

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Falcon Fallout: What’s Next For CrowdStrike, Competitors, And CISOs

Forrester IT

With the July 19th incident that impacted CrowdStrike Falcon® customers globally, CrowdStrike has significantly damaged customer trust. CrowdStrike’s initial Post Incident Review outlines a number of reasonable steps they plan to take to regain that trust including: Improved testing protocols Staged deployments External QA of both its code and its end-to-end processes.

Trends 509
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Cost, AI, and staffing are biggest concerns for data centers

Network World

Rising costs, AI concerns and staffing challenges are among the top issues facing data center leaders in 2024, according to Uptime Institute’s latest survey data. Data center teams are working to balance higher rack power density and future capacity needs with capital investments and staffing limitations. Uptime Institute’s 14 th annual Global Data Center Survey included insights from 1,631 respondents, including more than 850 enterprise companies and data center operators, across 16 vertical in

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How Aston Martin’s Formula One Team Fueled Up Its IT Strategy

Information Week

With support from Cognizant, the racing team bolstered its IT infrastructure to allow for growth, transformation, and a hybrid cloud strategy.

Strategy 487
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B2B Marketers Prioritize Digital Brand And Communications Budget Investments

Forrester IT

In Forrester’s 2024 B2B Brand And Communications Survey, we asked B2B marketing leaders to share their perspective on anticipated budget changes in 12 program and personnel categories. This year’s responses show expected increases are up in most categories over last year and expected decreases have dropped in most categories.

B2B 448
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How AI Is Transforming IT in 2025: A Playbook for Smarter IT Ops

IT teams are under pressure to do more with less. AI isn’t just hype—it’s already helping lean IT teams cut support volume by up to 60%, reduce cloud waste, and eliminate risk from their stack. In this executive playbook, you'll learn how mid-sized companies are deploying AI to automate tier-1 tickets, predict outages, optimize SaaS spend, and secure infrastructure without hiring a bigger team.

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Containerization Can Render Apps More Agile Painlessly

Information Week

Containerization is expanding in IT architectures, and so is an IT teams’ need to be trained on it.

Agile 473
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Data Breaches Are Costing Australian Organisations, IBM Report Reveals

Tech Republic Security

IBM’s recent Cost of a Data Breach report found that the average cost of a data breach in Australia reached a record-high in 2024. Explore additional key findings and how the Australian government is mitigating these threats.

Report 445

More Trending

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Mullvad vs NordVPN (2024): Which VPN Should You Choose?

Tech Republic Security

While Mullvad VPN offers strong privacy and transparency features, NordVPN’s feature-packed service and robust server fleet give it an advantage.

Security 437
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GenAI Can Electrify Your Tech Cost Optimization. Here's How

Information Week

Wondering what to prioritize in your generative AI strategy? Here are 90+ reasons to focus on tech cost optimization.

Strategy 448
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2024 Could Be A Good Year For B2B Agencies

Forrester IT

B2B companies are forecasting healthy increases in agency investments this year, according to Forrester’s Brand and Communications Survey 2024, which surveyed 205 B2B marketing leaders to understand their expectations for agency budgets over the next 12 months. The results generally reveal plans for a net increase in agency spending across all industries and company sizes.

B2B 431
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CrowdStrike Releases Root Cause Analysis to Dissect Global IT Outage

Information Week

A sensor expecting one less input field was the culprit behind the largest global IT disruption in history, says the cybersecurity firm.

Analysis 431
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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Launch puts China firmly in the communications satellite game

Network World

A mission by the Chinese government to launch the first 18 satellites of the G60/Qianfan constellation comes with massive funding that surpassed the $1 billion mark, according to Blaine Curcio, founder of Hong Kong-based Orbital Gateway Consulting and an expert on China’s space programs. A published report stated that China today “launched its first batch of internet satellites that will form part of a constellation it hopes will rival SpaceX’s Starlink.

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Aware of what tech debt costs them, CIOs still can’t make it an IT priority

CIO Business Intelligence

It’s among CIOs’ most persistent and underdiscussed challenges: embracing innovative technologies without losing sight of mounting — and potentially crippling — technical debt. Tech debt can take many forms — old applications, bloated code, and aging hardware among them — and while the issue often takes a back seat to innovation and new technology, it is on the minds of a lot of CIOs.

Hardware 354
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Fortinet reinforces OT network security protection

Network World

Fortinet has bolstered its operational technology protection platform with a variety of new features, including improved device identification and patching capabilities, and it introduced new ruggedized switches targeted at high-bandwidth networks. The new features are part of Fortinet’s overarching OT Security Platform, which is designed to protect industrial control systems and infrastructure from cyber threats.

Network 395
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More brain drain from OpenAI to Anthropic as the co-founder makes the move

CIO Business Intelligence

OpenAI founder John Schulman has joined the list of departing OpenAI executives, making the move to Anthropic. But Schulman — and OpenAI CEO Sam Altman — went out of their way to be cordial and pleasant about the move, at least publicly. “This choice stems from my desire to deepen my focus on AI alignment, and to start a new chapter of my career where I can return to hands-on technical work,” Schulman said in a statement on X.

Research 317
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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Tech hiring slows, more IT jobs lost

Network World

New data from the U.S. Bureau of Labor Statistics points to an ongoing slowdown in high-tech job growth as industry watchers say employers continue to focus on skills-based hiring. According to IT certification and training organization CompTIA, the tech industry shed an estimated 9,162 jobs in July. CompTIA analyzes the U.S. BLS statistics to report on companies in the various tech industries.

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How genAI is transforming financial services

CIO Business Intelligence

By Michael Cullum, VP of Engineering at Bud Financial Generative AI (genAI) is a powerful tool that is transforming the financial industry and empowers financial services professionals. It makes banks more data-driven and insightful, enhancing decision-making; providing deeper insights; and achieving greater agility, personalized customer service, and automation.

Financial 299
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8 CX Lessons from the Microsoft/CrowdStrike Outage

IT Toolbox

The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents. The post 8 CX Lessons from the Microsoft/CrowdStrike Outage appeared first on Spiceworks Inc.

Microsoft 280
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La mitad de las vacantes de empleo en IA no encontró candidatos con las habilidades necesarias

CIO Business Intelligence

A medida que las empresas comienzan a adoptar la inteligencia artificial (IA) en sus operaciones internas y externas, la demanda de perfiles especializados en esta tecnología y en datos se dispara. Así lo demuestra un informe elaborado por IndesIA en colaboración con Talent Hackers , que reveló que, de las cerca de 120.000 ofertas de empleo tecnológicas publicadas en 2023, un 24% (o 29.100 ofertas) estuvo relacionada con data e IA.

Media 298
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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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Taco Bell Unveils Drive-Thru With Voice AI, Sets Eyes on Future Tech Innovations

IT Toolbox

Yum! Brands are introducing voice AI at Taco Bell drive-thrus. Discover how the fast-food brand plans to transform drive-thru services with Voice AI and aim for full brand integration by 2024. The post Taco Bell Unveils Drive-Thru With Voice AI, Sets Eyes on Future Tech Innovations appeared first on Spiceworks Inc.

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El Consejo Superior de Deportes destinará 2,8 millones a la creación de una plataforma de TI y un ‘data lake’

CIO Business Intelligence

Con el objetivo de aprovechar todas las ventajas que ofrece la tecnología, el Consejo Superior de Deportes (CSD) ha anunciado la inversión de 2,84 millones de euros para crear una plataforma tecnológica que reúna en un mismo lugar todas las aplicaciones, soluciones y herramientas del organismo y para la puesta en marcha de un data lake , donde almacenar y compartir los datos del ecosistema deportivo.

Data 295
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Map Your B2C Marketing Operations Destiny With A Formal Charter

Forrester IT

Source: GIPHY “What would you say… your marketing operations function does here?” If you can’t quickly and easily answer that question, you need a formal marketing operations charter STAT! It’s imperative that marketing operations functions codify their existence, remit, and who they serve – for themselves, the broader marketing department, and senior leadership.

B2C 259
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Naturgy se actualiza con un nuevo sistema tecnológico de facturación y cobros

CIO Business Intelligence

En un tiempo récord de sólo nueve meses, la compañía de comercialización de energía Naturgy ha desplegado un nuevo sistema de facturación y cobros basado en inteligencia artificial (IA), que permite automatizar los procesos de negocio y maximizar la experiencia digital de sus clientes. Con la tecnología SAP S/4HANA for Energy & Utilities y la asesoría de IBM Consulting , la implantación de esta solución tecnológica avanzada se ha realizado con un 80% menos de código que la media de iniciati

SAP 290
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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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US Judge Rules Google Has an Internet Search Monopoly

IT Toolbox

A federal judge ruled that Google violated antitrust laws by maintaining a monopoly in search and advertising markets. Learn more about the development and what it could mean for the search engine market. The post US Judge Rules Google Has an Internet Search Monopoly appeared first on Spiceworks Inc.

Internet 179
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NxtGen: India’s cloud powerhouse

CIO Business Intelligence

When asked what enabled NxtGen to become the largest cloud services and solutions provider in India, A S Rajgopal, CEO, founder, and managing director, points to the pillars that guide the company’s operations: speed, security, simplicity, support, scalability, and sovereignty. He stresses that all are directly applicable to enterprises NxtGen serves in India and in its rapidly growing operations throughout Asia and the Middle East.

Cloud 286
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Dialpad Review (2024): An AI-Powered VoIP Solution

Tech Republic Cloud

Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.

VOIP 178
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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO Business Intelligence

The recent global outage at CrowdStrike, a leading cybersecurity firm, has sent shockwaves through the business community. As organizations increasingly rely on cloud-based services and cybersecurity solutions to protect their digital assets, the incident serves as a stark reminder of the vulnerabilities inherent in even the most robust systems. This article explores the lessons businesses can learn from the CrowdStrike outage and underscores the importance of proactive measures like performing

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Procurement Is Navigating a Tech Tsunami (and It’s Upending How You Work)

Procurement is in the middle of a tech tsunami. And if it feels like the old playbooks aren’t working anymore, that’s because they aren’t. Agentic AI. Autonomous procurement. Unified source-to-pay ecosystems. These innovations are converging and transforming how procurement teams operate. The GEP 2025 Procurement & Supply Chain Tech Trends Report breaks it all down.

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AI Hardware Developments: Innovations, Investments, and Delays

IT Toolbox

NVIDIA is delaying its next AI chip due to a design flaw. The AI chip startup Groq just gained an investment, and Intel plans to focus on AI chips as part of its restructuring strategy. Meanwhile, Amazon and Meta are also investing in AI chips. Learn more about them here. The post AI Hardware Developments: Innovations, Investments, and Delays appeared first on Spiceworks Inc.

Hardware 130
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Google Breaks Antitrust Law with Search, Federal Court Rules

Tech Republic Big Data

Judge Amit Mehta ruled Google’s “default distribution” of its search engine contributed to advertising revenue and illegally suppressed competition.

Google 127
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Apple Brings Distraction Control To Safari To Improve Web Browsing

IT Toolbox

Apple has released a new feature, "Distraction Control", to its Safari browser. Discover how the feature helps users, its limitations, and how users can access it. The post Apple Brings Distraction Control To Safari To Improve Web Browsing appeared first on Spiceworks Inc.

Apple 130
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Nvidia says scraping 80 years' worth of videos daily to train its AI models is in "the spirit of copyright law"

TechSpot

According to internal Slack chats, emails, spreadsheets, and several other sources obtained by 404 Media, Nvidia asked workers to download videos from various online platforms to compile data to train its Omniverse, autonomous vehicles, and digital human products.

Training 126
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.