Mon.May 27, 2019

How to Measure Customer Experience


The field of customer experience (CX) management is on the rise — and there’s no sign of it stopping. More than 5,000 organizations worldwide now have a dedicated CX leader, nearly half of whom report to the CEO.

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Over 90% of data transactions on IoT devices are unencrypted


A new report that looked at millions of connections from IoT devices present on enterprise networks found that over 40% of them do not encrypt their traffic. This means a large number of such devices are exposed to man-in-the-middle (MitM) attacks where hackers in a position to intercept traffic can steal or manipulate their data. The […]. CTO News

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SCCM Console Tips Tools Workspace Debug View


Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. I have used SCCM Tools workspace in many troubleshooting scenarios. Tools workspace in a hidden workspace within the SCCM console.

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Blockchain Is Gaining Trust In The Enterprise


Read about new insight are from Deloitte’s 2019 Global Blockchain Survey: Blockchain gets down to business. Based on interviews with 1,386 senior executives in twelve nations (Brazil, Canada, China, Germany, Hong Kong, Israel, Luxembourg, Singapore, Switzerland, United Arab Emirates, United Kingdom, and the United States), 53% of whom say blockchain technology has become a critical […]. CTO News

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An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

What CIOs Need to Know about Americans with Disabilities Act

Information Week

Businesses that do not address website accessibility are vulnerable to being sued under the ADA and under certain state and local civil rights laws


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Reinvent Digital Organization and Step into the Future by Building Three Bridges

Future of CIO

The organization of the future will be organically and adaptively developed, highly adaptive, flexible, fast and innovative. The emerging digital technologies make a profound impact on businesses across industrial sectors, from specific functions to the business as a whole.

Amazon defeated Rekognition revolt by a large margin


An attempted shareholder revolt over Amazon’s sale of facial recognition technology to the police mustered less than 3% of votes cast at the firm’s annual general meeting. The tally was revealed in a corporate filing. The tech firm had said it was aware of civil rights concerns but had not received any reports of law enforcement clients […]. CTO News

The Monthly “Digital Boardroom” Book Tuning: The Board’s Best and Next Practices May 2019

Future of CIO

Modern corporate boards play significant roles in guiding businesses in the right direction and achieve expected business results.

NVIDIA is bringing pro-level Quadro RTX GPUs to laptops


NVIDIA has succeeded in shrinking its beefy Quadro RTX 5000 graphics hardware in order to bring it to laptops. The silicon offers 3,072 CUDA cores and 48 RT cores, paired with 384 Tensor cores and 16GB GDDR6 RAM, same as the version available for desktops. And, much like the previous version of the RTX 5000, […]. CTO News

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

The Asus ZenBook Pro Duo is an extravagant laptop with two 4K screens


Asus always likes to use its hometown trade show of Computex, which also happens to be the world’s biggest computer hardware event, to show off a wide and occasionally wild lineup of new products. And it’s really outdone itself this time — the headline announcement is one of the most decadent laptops ever created. The ZenBook […]. CTO News