Tue.Mar 27, 2018

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Retailers Without Chat: A Missed Opportunity

Forrester IT

Chatting, by definition, is meaningless, trivial talk – but web “chatting” is anything but; it is starting to transform digital customer experiences. And it works. Customers want to use chat. Forty-five percent have used it to interact with a live agent in 2017. The companies that get it are moving towards a holistic chat strategy […].

Retail 322
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Stream New Science Fiction Web Series “ExHumans” on Amazon

CTOvision

The first season of the Science Fiction series ExHumans is now available to stream on Amazon Prime Video. Set in the far future, the show follows Chrystal (Georgia Theodoulou) who is brought back from the dead at the Cryogenia Institute. The series examines many advanced concepts we should be thinking about now. Since you are […].

Video 157
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How Can CX Tools Elevate Your Brand? Find Out At Forrester’s Consumer Marking Forum

Forrester IT

Marketers work hard to define their brand promise and build their customer engagement strategy to showcase it. But we know that, in the end, all the hard work only pays off if the customer receives, and remembers, the brand as intended across all touch points.

Tools 281
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Robots Keep Evolving: New Capabilities of Boston Dynamics Robotic Dog Are Amazing

CTOvision

The evolution of Boston Dynamic's robots continues at a brisk pace. The latest example to hit YouTube features a pair of their robot dogs that work together to assess a situation and take action. The action? Escape from the lab! Check them out here at: Jokes are easy with this one. Like "I for one […].

Examples 157
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Next Generation Access and Zero Trust

Forrester IT

A few years ago, the concepts of micro-segmentation and micro-perimeters for Zero Trust were championed by Jon Kindervag, and he showed us how those concepts and their technologies could enable a more secure enterprise. Once those concepts and their associated best practices hit the street, organizations from VMWare to Cisco and Palo Alto Networks quickly […].

Vmware 264
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How to Use AI and Blockchain in a Disruptive World

CTOvision

There’s a revolution taking place right now, and most people aren’t even aware of it. Of those that are, very few comprehend the degree of disruption on the horizon. Technology is both (1) part of the problem and (2) part of the solution. AI and blockchain are facilitating decentralization and anarchy, but those changes create […].

How To 155

More Trending

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InfoWarCon18 Is Coming!

CTOvision

InfowarCon 18 again plans to unite a highly culled group of political, military, academic, DIYer, and commercial cyber-leaders and thinkers from around the world to examine the current, future, and potential hostile use of cyber and related information technologies and how to neutralize the current ones. This year InfoWarCon is from May 17-19 at the […].

Groups 152
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Patches for Meltdown and Spectre aren’t that bad after all

Network World

Internal tests from a leading industry vendor have shown that fixes applied to servers running Linux or Windows Server aren’t as detrimental as initially thought, with many use cases seeing no impact at all. The Meltdown and Spectre vulnerabilities , first documented in January, seemed like a nightmare for virtualized systems, but that is overblown.

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Three Aspects of Being an Innovative CIOs

Future of CIO

Change is the new normal with the faster pace and high level of intensity. Ideologically, the highly effective and highly dynamic digital organizations, no matter large or small, have a multitude of digital characteristics such as information fluidity, interdependence, and hyper-connectivity. Information & Technology is the linchpin to run a dynamic digital business.

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EDR Convergence Into Traditional Endpoint Is Overblown And Misdirected

Forrester IT

I’m going to start this blog by saying that if you only read one paragraph, scroll down and make it the last one. I’m frequently approached by vendors who want to know my thoughts on the convergence of endpoint detection & response (EDR) and endpoint protection (EP) into a single agent solution. “It only […].

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The New Book “Digital Maturity” Introduction Chapter 1 The Characteristics of Digital Organizations

Future of CIO

The digital world is dynamic, interconnected, and interdependent, with the exponential growth of information and fierce competition. Organizations large or small are on the journey of digitalization, adapting to changes in faster speed and expand digital in every dimension of the business. Organizations today need to constantly improve the business and see change as an opportunity while keeping a holistic overview of the business is the core message.

System 40
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A look back at IT recruitment in 2017 – what’s next for 2018

Hacker Earth

Time flies by in the blink of an eye. Not long ago, we were analyzing the trends unfolding in 2017 and in no time, we are talking about projections for the next year. What amazes us the most is the magnitude of change the industry has gone through in such a short time span. With cloud adoption becoming the norm and machine learning taking the top spot in every organizational agenda, talent leaders are facing challenges like never before.

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