The Accidental Successful CIO

OCTOBER 20, 2021

The challenge of making connections when you can’t meet face to face Image Credit: Dean Shareski. Although we like to think of the CIO job as being a technology job where we spend our time trying to communicate the importance of information technology, there is a lot of human contact required. With the arrival of the Covid-19 virus this part of the job, which was never easy, has all of sudden become that much harder to do.

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Forrester IT

OCTOBER 20, 2021

If there is one go-to-market tech category that generates significant confusion amongst buyers and even providers, it's revenue operations and intelligence (RO&I). Fortunately our first New Tech report on the category has just dropped with the explicit goal of removing the ambiguity around this category. Here its author Anthony McPartlin, provides some highlights.

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Report 370

Association of Information Technology Professional

OCTOBER 20, 2021

What scripting and code analysis skills are needed by pen testers? And, what tools are available to help them find web application software vulnerabilities?

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Analysis Applications Tools Software 245

Forrester IT

OCTOBER 20, 2021

Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own. The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. When we asked those respondents who suffered an external attack in the last year how that attack was carried out, 31% of them reported […].

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Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Applications

Anoop

OCTOBER 20, 2021

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Restart VM Helpdesk Operator Azure RBAC Custom Role for AVD appeared first on HTMD Blog #1 by Anoop C Nair.

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Virtualization 206

Forrester IT

OCTOBER 20, 2021

Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own. The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. When we asked those respondents who suffered an external attack in the last year how that attack was carried out, 31% of them reported […].

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Survey Security Report Data 370

Forrester IT

OCTOBER 20, 2021

Forrester CMO Shirley Macbeth interviews VP and Senior Research Director Jennifer Ross on the results of our 2021 Global Marketing Survey, which reveals what B2B marketing leaders are doing and planning to do to weather the ongoing uncertainty.

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Anoop

OCTOBER 20, 2021

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Quickly Install SysInternals Suite from Microsoft Store appeared first on HTMD Blog #1 by Jitesh Kumar.

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Forrester IT

OCTOBER 20, 2021

My colleague Julie Ask and I recently wrote on how banks are using mobile notifications and emerging tech (based on a survey of executives and digital business leaders at banking providers). The full research (only available to Forrester clients) includes more than 50 slides of data and insights. Here are three key findings: Alerts and […].

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TM Forum

OCTOBER 20, 2021

As communication service providers (CSPs) roll out 5G and move operations to the cloud, they are looking to capture new revenue growth from enterprises that are also undergoing digital transformation. CxOs from Amazon, Axiata Bain & Company and Verizon explored what this will entail and the impact on B2B customer experience during the last CxO summit of this year’s.

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Open Source

Forrester IT

OCTOBER 20, 2021

As I’ve talked to numerous organizations about their Zero Trust journeys, one thing has stood out quite clearly: Security teams are struggling to understand what’s happening on their networks. While Zero Trust demands that you design your security architecture to protect everything in your organization as if it’s connected directly to the internet, the reality […].

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TM Forum

OCTOBER 20, 2021

In this video Brendan Gibbs, VP Product Management. , Juniper Networks joins. Aaron Boasman-Patel, VP AI, Customer Experience & Data. , TM Forum to explore whether. CSPs should focus on differentiating by delivering the best customer experience and ensuring uninterrupted service quality. They discuss: What role does automation play in onboarding customers faster and delivering uninterrupted service quality?

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Forrester IT

OCTOBER 20, 2021

This year's top trends and technologies report weaves together a narrative that points towards ‘trust ecosystems, which by 2030, these trust ecosystems, not “big tech,” will rule markets. This years report organizes trends and technologies by three major themes that advance trust ecosystems. New platforms create new partnership opportunities that evolve towards ecosystems.

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TM Forum

OCTOBER 20, 2021

In this video, Nicolas Chalvin, Vice President Marketing Connectivity and Embedded Services. , Thales Group. and Mathieu Horn. , CEO, triPica. are joined by Aaron Boasman-Patel, VP AI, Customer Experience & Data. , TM Forum. to discuss: How eSIM can really change the customer experience? What would be the ideal digital customer journey around eSIM?

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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

Project Management

Association of Information Technology Professional

OCTOBER 20, 2021

Growing an MSP business requires a multi-faceted approach. You need to focus on many areas, not just technology, to become a valuable partner to customers. In her new CompTIA YouTube series, Tracy Pound and guests discuss how to manage growth, meet the demands of today’s market, and instill best practices to accelerate success.

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TM Forum

OCTOBER 20, 2021

In this video, Rajiv Papneja, SVP & Head of Cloud & Network Services (CNS) Practice, Prodapt. is joined by. Ian Turkington, VP Architecture and APIs. , TM Forum. to discuss: Accelerating the growth of new digital revenues by improving network observability, automating the operational lifecycle, shortening Time to Market and reducing CAPEX and OPEX.

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Anoop

OCTOBER 20, 2021

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Fix SCCM 3rd Party Patching Sync Failed Issue appeared first on HTMD Blog #1 by Anoop C Nair.

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TM Forum

OCTOBER 20, 2021

In this video hear from Teresa Herrero Zamorano, Network Strategy and Capacity Manager. , Telefónica España, Sasa Crnojevic, Network AI & Machine Learning Business Principal, SAS. , and Mari Nilsson Björkman, Global Industry Lead. , SAS. as they explain what’s required to have a successful project in the network area, which incorporates AI and machine learning capabilities and why the “old way” is not good enough any more.

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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

Open Source

Information Week

OCTOBER 20, 2021

Will bosses be eliminated? Will Africa become the new India? Will enterprises stop trying to collect so much consumer information? These are among the many topics addressed by Gartner's most recent Top Predictions list.

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Enterprise Enterprise 155

TM Forum

OCTOBER 20, 2021

In this video Mariam Kaynia, VP, Director of Architecture, Strategy and Analytics. , Telefónica Deutschland. and Guy Tennant. , CTO, Hansen Technologies joins. Ian Turkington, VP Architecture & APIs. , TM. Forum to discuss plans for Digital Transformation and explore: The drivers behind Telefónica’s digital transformation. The balance between off-the-shelf products and self-build bespoke solutions.

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Architecture CTO Video Strategy 130

Tech Republic Cloud

OCTOBER 20, 2021

Jack Wallen has a bone to pick with cloud services run by Google, Microsoft and Apple.

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Linux Cloud Apple Google 204

TM Forum

OCTOBER 20, 2021

In this video Darryn Lowe, Partner, Telecommunications Practice, Bain & Company. and Dr Mike Flaxman, Product Lead. , OmniSci discuss: AI-enabled telcos accelerate decisions from months and weeks into days and minutes with precision and on a scale that is far beyond what is possible from human-centric workflows. Insights into how the operating model needs to evolve beyond data science as a siloed capability, demonstrating how deep customer insights paired with data science expedite your go-t

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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

Case Study

The Verge

OCTOBER 20, 2021

Illustration by Alex Castro / The Verge Photo by Justin Sullivan / Getty Images. Facebook is planning to change its company name next week to reflect its focus on building the metaverse, according to a source with direct knowledge of the matter. The coming name change, which CEO Mark Zuckerberg plans to talk about at the company’s annual Connect conference on October 28th, but could unveil sooner, is meant to signal the tech giant’s ambition to be known for more than social media and all the ill

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Company CTO Social Internet 145

TM Forum

OCTOBER 20, 2021

Hear from Ian Russ, EMEA Chief Architect, BMC Software as he discusses how. networks are becoming more automated and elastic - how is this changing how we deliver service assurance? What needs to change within operations to ensure better service assurance for the higher impact more complex situations that can’t be automated? Where do you get started?

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Gizmodo

OCTOBER 20, 2021

On Tuesday, around a dozen former Washington State Patrol (WSP) troopers laid their boots and uniform hats on the steps of the Washington State Capitol in memory of those troopers lost to the coronavirus pandemic. Read more.

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TM Forum

OCTOBER 20, 2021

In this video Bob Titus, CTO. , Netcracker Technology is joined. by Ian Turkington, VP Architecture & APIs. , TM Forum. as they discuss: What are the business justifications for adopting a cloud-native BSS/OSS? What are the risks to CSPs who either take too long to shift to the cloud or who don’t take full advantage of the benefits of the cloud?

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Cloud CTO Architecture Video 130

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GeekWire

OCTOBER 20, 2021

A Washington State Ferry arrives in Mukilteo, Wash. (GeekWire File Photo / Kurt Schlosser). The Bezos Family Foundation and the McCaw family are putting some wind in the sails of the newly launched Maritime High School. The two Seattle-area tech families are donating to the school, which began holding classes this fall south of Seattle. The Bezos Family Foundation, which includes Amazon founder Jeff Bezos, will provide $750,000 to the school.

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TM Forum

OCTOBER 20, 2021

In this video, hear from Vicky Nisbet, Chair of Equality Board and. Area Vice President, Comms & Media UK. , Salesforce. , and Lindsay Rodgers, Head of Digital. , KCOM. as they discuss how KCOM’s philosophy to ‘lead with the customer’ guides the decisions they make in their transformational journey. As customer preferences change, KCOM has prioritized creating frictionless omni-channel customer and partner experiences.

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GeekWire

OCTOBER 20, 2021

( Hired Image ). The average tech worker in Seattle makes $158,000, a 4.6% increase from last year, according to new data from jobs site Hired. Seattle commands the second-highest average tech salary in the U.S. behind the Bay Area ($165,000), which saw its average decrease 0.3%. Seattle was ahead of New York ($151,000, down 1%), Los Angeles ($149,000, up 2.3%), and Boston ($147,000, up 1%).

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TM Forum

OCTOBER 20, 2021

In this video, hear from H.E. Saeed Mohammed Hareb, Secretary General. , Dubai Sports Council. and Prianca Ravichander, Director of Partnerships & Ecosystem, Tecnotree. as they reshape the future of sports with the launch of DXB Sports to deliver 5G, AI and IoT enabled services that includes events & ticketing, e-sports & live-sports streaming, sponsor & venue management, health & wellness subscriptions, IoT-based sports device onboarding, sports performance management dashbo

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Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.