Forrester IT
NOVEMBER 9, 2018
Automation and AI now impacts every job – including every customer service job. AI handles with increased confidence, repetitive work which allows customer service agents to focus on tasks of greater value to the company. And customer service robots which we define as: semi- or fully autonomous physical machines that perform services to augment humans […].
Network World
NOVEMBER 9, 2018
Despite the goal of keeping Web communications private, flaws in the design and implementation of Transport Layer Security have led to breaches, but the latest version – TLS 1.3 – is an overhaul that strengthens and streamlines the crypto protocol. What is TLS? TLS is a cryptographic protocol that provides end-to-end communications security over networks and is widely used for internet communications and online transactions.
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Forrester IT
NOVEMBER 9, 2018
New Look’s recently announced store closures are not explained uniquely by the growth of eCommerce. In the year to March 2018 the company’s total sales -including online sales- both declined, which is worrying because, typically, we would expect that eCommerce would continue to grow as store sales decline with footfall.
Anoop
NOVEMBER 9, 2018
Cireson launched 14 new Remote Management apps for part of the existing Service Management Stream. Cireson Service Management extends the Microsoft Service Manager Console with these must-have Analyst and Administrator apps. This remote apps includes nine (9) device management and five (5) user management tools to improve the productivity of your business.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Forrester IT
NOVEMBER 9, 2018
The US healthcare industry is a goldmine for industrial hackers. Commandeering hospital systems has become stable and profitable work for those willing to execute these attacks. Despite years of embarrassing data breaches, the industry has yet to respond and remains unprepared for the threat at hand.
Information Week
NOVEMBER 9, 2018
For all of the excitement about the coming 5G mobile networks, there are a few words of caution from security experts.
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Scott Lowe
NOVEMBER 9, 2018
Welcome to Technology Short Take #106! It’s been quite a while (over a month) since the last Tech Short Take, as this one kept getting pushed back. Sorry about that, folks! Hopefully I’ve still managed to find useful and helpful links to include below. Enjoy! Networking. Julia Evans provides some Envoy basics. Envoy is a useful project with which to be familiar; it serves as the data plane for the Istio service mesh , and it is the data plane for Heptio’s Contour ingress contro
Future of CIO
NOVEMBER 9, 2018
Digitalization makes a profound impact from a specific function to the business as a whole, building an organization of the future is not too far away. Digital organizations are hyperconnected and interdependent. They need to have an in-depth understanding of gains and pains of organizational design and development. They should also renew themselves periodically to cope effectively with the change to the best of their ability.
Galido
NOVEMBER 9, 2018
Information Technology Blog - - What are the differences between COBIT and COSO - Information Technology Blog. COSO and COBIT share more than just pleasant alliteration. Both the Control Objectives for Information and Related Technologies (COBIT) and the Committee of Sponsoring Organizations of the Treadway Commission (COSO) help organizations to manage their financial reporting controls.
Future of CIO
NOVEMBER 9, 2018
Wherever there’re groups of people, there’re conflicts. people vary in their ideology, cognizance, perceptions, and priorities; and they react to situations in different ways. Therefore, conflict is perhaps inevitable. Conflict can have both a positive and negative effect depending on the cause of conflict as well as how to deal with it. On the bright side, conflict can stimulate creative thinking or innovative solutions when solving it positively; it may cause damage and negative impact if not
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Future of CIO
NOVEMBER 9, 2018
From one generation to the next, the substance of leadership does not change, it’s about future, change, and influence. However, digital the leadership trends will continue to emerge. Here is a set of featured blogs to dig into the “keywords” of the 21st century to brainstorming the future of digital leadership. Nonlinearity as the Digital Characteristic Non Linearity as the Characteristic of Digital Ecosystem The digital world is a holistic ecosystem with all different perspectives physically,
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