Thu.Feb 16, 2023

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Drive Growth With Digital Accessibility: Best Practices From Three Retailers

Forrester IT

With a turbulent and unprecedented current economy, most retailers are trying to shore up revenue wherever they can. One way to do this is through making your company’s websites and mobile apps more accessible. Annually, the disability community has a disposable income of $1.9 trillion and an accessible digital storefront gives you access to this market.

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What Is GDPR and Why Is It Important?

IT Toolbox

GDPR is a set of personal data protection and privacy laws for users and businesses in the European Union. The post What Is GDPR and Why Is It Important? appeared first on Spiceworks.

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How To Navigate The Generative AI Hype In Customer Service

Forrester IT

If your inbox (or social media feed) looks anything like ours, you’ve likely been seeing announcement after announcement of vendor integrations with OpenAI’s ChatGPT or other generative AI technologies. The customer service technology world is particularly saturated with these announcements; it seems like we can’t go a day without seeing another one.

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Cryptocurrency users in the US hit by ransomware and Clipper malware

Tech Republic Security

Learn how to protect your business and staff from the MortalKombat ransomware and Laplas Clipper malware. The post Cryptocurrency users in the US hit by ransomware and Clipper malware appeared first on TechRepublic.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Meet The New VP, Research Director For The B2B Marketing Executives Service

Forrester IT

The quality of the people, the collaborative culture, and the ability to help clients shorten the distance between bold vision and superior impact through customer obsession are why I joined Forrester.

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Security warning: Beep malware can evade detection

Tech Republic Security

Find out how Beep malware can evade your security system, what it can do and how to protect your business. The post Security warning: Beep malware can evade detection appeared first on TechRepublic.

Malware 166

More Trending

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Enable Windows Devices Health Monitoring Profile Using Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link]. Read More The post Enable Windows Devices Health Monitoring Profile Using Intune appeared first on HTMD Community Blog #1 Modern Device Management Guides by Jitesh Kumar.

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Understanding Ecosystems Will Help You Better Know—and Serve—Your Customer’s Needs

Association of Information Technology Professional

Technology ecosystems can give your MSP business better visibility into your customer’s problems and partners

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How Rural America is Looking to Close the Digital Divide

Information Week

As fiber technologies continue to evolve, ultimately, communities themselves may be the key to closing the digital divide faced in many rural areas.

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Zillow CEO says company is attracting talent at a ‘much greater rate’ thanks to flexible work model

GeekWire

Zillow Group employees gather at the company’s “zRetreat” in Seattle last year. (Zillow Group Photo) Zillow Group is receiving four times as many applicants per job posting compared to 2019, thanks in part to its flexible work model implemented in the early stages of the pandemic. That’s one highlight from CEO Rich Barton’s letter to shareholders released Wednesday, part of the company’s Q4 earnings report.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Carbon Accounting Tech Evolves as ESG Demands Increase

Information Week

As enterprises attempt to trim their carbon footprint and avoid accusations of greenwashing, the need to adopt a sound carbon accounting framework is vital. But the shift toward accuracy and transparency can prove daunting.

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Cybersecurity pros less likely to be impacted by layoffs if economy slows

Tech Republic Security

In the face of recession worries, cybersecurity teams would be least affected by staffing cuts in 2023, according to a survey of C-suite executives by (ISC)². The post Cybersecurity pros less likely to be impacted by layoffs if economy slows appeared first on TechRepublic.

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Microsoft now says AI-powered Bing chatbot is ‘not a replacement or substitute for the search engine’

GeekWire

Microsoft Bing announcement, Redmond, Wash., Feb. 7, 2023. (GeekWire Photo / Todd Bishop) “We think of it, humbly, as the next generation of search and browsing.” That was a comment by Yusuf Mehdi, Microsoft corporate vice president and consumer chief marketing officer, on Tuesday, Feb. 7, introducing new AI-powered versions of the Bing search engine and Edge web browser.

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Oakland Declares State of Emergency Following Ransomware Attack

SecureWorld News

How would you feel to wake up one day and find that your city's IT systems are offline? That's the reality the City of Oakland, California, is facing after a ransomware attack last week. The incident has caused enough damage that the city has declared a state of emergency to expedite orders, materials, and equipment procurement, and to activate emergency workers when needed, highlighting the real-world consequences of cyberattacks.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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What to do with dead batteries? Washington lawmakers consider plan to energize recycling

GeekWire

(Photo by John Cameron on Unsplash ) Batteries power all kinds of consumer goods, and their use is rapidly expanding. Seattle plans to ban gas-powered leaf blowers in favor of clean fuel devices. By 2035, all new cars sold in Washington will be electric. But batteries, even rechargeable ones, don’t last forever. If they’re tossed in the trash, they can start fires and leak toxic chemicals into the water and soil.

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Hiring kit: Cloud engineer

Tech Republic Cloud

Regardless of what business or what industry you are in, the potential benefits of cloud computing and cloud computing services are self-evident. Whether you just need some basic off-premises storage or run your entire enterprise from the cloud, the benefits of scalability, convenience, predictability, availability and reliability are always just a few clicks away, or.

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Trucking startup Convoy lays off employees for third time in past year, will close Atlanta office

GeekWire

(GeekWire FIle Photo) Seattle startup Convoy conducted its third round of layoffs over the past year and said it would close its Atlanta office. The workforce cuts and real estate footprint reduction are tied to a change in the company’s customer service model, as well as “running a more efficient business overall and speeding our path to profitability,” CEO Dan Lewis wrote on LinkedIn Thursday.

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New Apple patent conceptualizes a foldable iPhone with touch sensors covering its entire chassis

TechSpot

The first illustration Cupertino designers provided with the patent application appears to be a foldable iPhone. The patent proposes layering a flexible membrane containing touch sensors over the entire phone. The idea here would be that a user could still interact with the device without flipping it open, making it.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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What Just Broke?: Digital Ethics in the Time of Generative AI

Information Week

Generative AI further complicates an already muddled dynamic for news outlets and anyone who seeks sources that can be verified.

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NASA is using AI to design alien-looking mission hardware

TechSpot

We are only a month and a half into 2023 and it's already proving to be a breakout year for artificial intelligence. Following the early success of AI art generators like Stable Diffusion and Midjourney, we are now seeing big tech get behind AI-powered chatbots.

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Straumann Group is transforming dentistry with data, AI

CIO Business Intelligence

Straumann Group’s Sridhar Iyengar has a bold mission: To transform the nearly 70-year-old company’s data and technology organization into a data-as-a-service provider for the global manufacturer and supplier of dental implants, prosthetics, orthodontics, and digital dentistry — and to provide business stakeholders machine learning (ML) as a service as well.

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Apple looks set to unveil its mixed reality headset at WWDC this June

TechSpot

Bloomberg's Mark Gurman writes that Apple originally planned to unveil its entry in the mixed reality headset arena this April but that has now been pushed to June's WWDC event. According to anonymous people familiar with the matter, Apple needed more time to address hardware and software issues before launch.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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YouTube CEO Susan Wojcicki is stepping down

Vox

YouTube CEO Susan Wojcicki, at the 2019 Code Conference. | Asa Mathat for Vox Media One of the most prominent women in tech — and one of Google’s earliest employees — is leaving the company. YouTube CEO Susan Wojcicki, who has led the world’s largest video site for the last nine years, is stepping down from her role. She’ll be replaced by Neal Mohan, her longtime lieutenant.

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Voice actors lament Apple's misuse of their work for AI training

TechSpot

Apple promised to bring innovation, quality and money to the audio books marketplace with a new catalog of titles created with AI-based voices. However, the Cupertino giant has now been accused of using real voice recordings with no proper authorization from the original performers.

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Royal Mail Refuses LockBit Ransomware Demand

SecureWorld News

Royal Mail, one of the United Kingdom's largest postal service providers, recently made headlines for its refusal to pay a ransom demanded by the notorious Russian-linked Lockbit cyber gang. The criminal group targeted the company's IT systems with ransomware and demanded a payment of $80 million, a number the gang thought to be 0.5% of the organization's annual revenue, to return control of the affected systems.

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Galaxy Z Fold 3 owners complain that the screens are cracking for no reason, just as warranties expire

TechSpot

Samsung's community forums, Twitter, and Reddit, are filled with stories of users encountering problems with the Galaxy Z Fold 3 screen, from cracks forming for no apparent reason to thick black lines appearing in the crease and slowly getting more prominent. Virtually all of the users say these problems were.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Get a reality check on quantum computing vs. ‘Quantumania’ in Marvel’s latest movie

GeekWire

Ant-Man (Paul Rudd), Cassie Lang (Kathryn Newton) and the Wasp (Evangeline Lilly) face a supervillain in “Ant-Man and the Wasp: Quantumania.” (Photo Courtesy of Marvel Studios) Ant-Man may be getting small in Marvel’s latest superhero movie — but in the real world, quantum is getting big. Quantum information science is one of the top tech priorities for the White House , right up there with artificial intelligence.

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PlayStation VR 2 is getting mixed to positive reviews

TechSpot

The PSVR 2 is a big improvement over the original, offering a great experience even with non-VR content. Lack of backwards compatibility and a hefty $550 price tag are among the biggest concerns if Sony will continue to support the platform in the long run.

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Hiring kit: Database administrator

Tech Republic Data Center

Useful and actionable information is the engine of success that drives the modern business enterprise. Properly collecting, storing and processing business data is what provides the fuel for that success engine. The database administrator is responsible for determining how data will be collected, structured and stored so that it can be accessed and processed when.

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Apple's Tetris movie has all the pieces of a Cold War spy story

TechSpot

Tetris, named after the word "tetra" which means "four" and "tennis," was designed and programmed by Alexey Pajitnov, and released in mid-1984. It would take a handful of years before the game made its way stateside but once it did, there was no slowing it down.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.