Tue.Jul 28, 2020

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Brands Built Up Much CX Equity Pre-Pandemic; Here’s How They Can Use It Wisely

Forrester IT

The novel coronavirus shut down the US economy, freezing US consumer spending. This, however, is a temporary situation – consumers will resume spending when it is safe again for them to conduct regular commerce. So, the question customer experience (CX) professionals must ask their businesses is, “Are we positioned to recapture our clients once they […].

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Facebook data privacy scandal: A cheat sheet

Tech Republic Security

Read about the saga of Facebook's failures in ensuring privacy for user data, including how it relates to Cambridge Analytica, the GDPR, the Brexit campaign, and the 2016 US presidential election.

Data 218
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Return Of The Sovereign Cloud

Forrester IT

A decade ago I completed the first ever assessment of Australia’s emerging “trusted” or private Infrastructure-as-a-Service (IaaS) market. I followed this up with a 2010 opinion-editorial calling for improved “cloud computing regulation” in Australia as a model for global oversight of a hugely important market segment.

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Find Devices Missing Patches using ConfigMgr CMPivot Query | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s Find Missing Patches using ConfigMgr CMPivot Query. I have seen many questions in HTMDForum that we want the patch report using the SQL query. In this post, you will learn how to use the SCCM CMPivot query to find out missing patches. You can customize the CMPivot query as per your need and requirement.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Why CX Prioritization Matters And How To Get Started

Forrester IT

Prioritization is the art and science of making decisions, an active process of choosing one thing over another. Just like we all need some form of prioritization in our day-to-day activities, whether we’re thinking about how to tackle our current day’s workload or household chores, companies need prioritization processes and approaches that ensure decisions are […].

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Experts: Devastating ransomware attack on Garmin highlights danger of haphazard breach responses

Tech Republic Security

The GPS maker scrambled to contain the aftermath of an attack as employees took to social media to describe what was happening.

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Green tech: Microsoft uses hydrogen fuel cells as data center power backups

Tech Republic Data Center

Microsoft has announced long-term commitments to reduce its carbon footprint. Recent data center hydrogen fuel cell tests take another step toward these goals.

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Third-Party Maintenance Business Strategies for MSPs (Part I: Protect Your Portfolio)

Association of Information Technology Professional

The original Payroll Protection Program funds that many MSPs received in the second quarter of 2020 are starting to run out and it’s time to start planning what’s next for your tech firm.

Strategy 130
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How to use Pushover to get notifications sent to your Android device from your Linux servers

Tech Republic Data Center

If you're looking for an easy way to get notifications from various services and scripts on your Linux data center servers to your Android or iOS phone, Pushover might be just the thing.

Linux 148
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IBM finds cyberattacks costing companies nearly $4 million per breach

Tech Republic Security

The study showed concrete financial benefits to having security systems and teams in place.

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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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The Orca That Carried Around Her Dead Calf for Two Weeks Is Pregnant Again

Gizmodo

In 2018, the world’s collective heart broke for Tahlequah, a Southern Resident killer whale in the Pacific Northwest that’s formal name is J35. The mama whale carried around her dead calf for more than two weeks. Now, Tahlequah is pregnant again. Read more.

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Face masks are breaking facial recognition algorithms, says new government study

The Verge

Fool an algorithm today: wear a mask. | Photo by Robin Utrecht/SOPA Images/LightRocket via Getty Images. Face masks are one of the best defenses against the spread of COVID-19, but their growing adoption is having a second, unintended effect: breaking facial recognition algorithms. Wearing face masks that adequately cover the mouth and nose causes the error rate of some of the most widely used facial recognition algorithms to spike to between 5 percent and 50 percent, a study by the US National

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Virgin Galactic offers a peek inside SpaceShipTwo in VR, making its case in the space tourism race

GeekWire

A computer rendering shows the seat configuration for the SpaceShipTwo passenger cabin, looking toward a mirror wall at the back of the cabin. (Virgin Galactic Illustration). More than a decade after Virgin Galactic unveiled a swoopy, spacey look for the passenger cabin of its SpaceShipTwo rocket plane, the company took the wraps off a more down-to-Earth design that reflects what spacefliers will actually see when they climb into their seats.

Tourism 145
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AMD says its PS5 and Xbox Series X chips, Zen 3 CPUs, and RDNA 2 GPUs will ship on time

The Verge

The PS5 will feature a custom AMD Zen 2 processor | Image: Sony. AMD CEO Lisa Su shared during the company’s second-quarter earnings call that its many anticipated product launches are still on schedule to release in 2020. This includes its 7nm processors based on Zen 3 architecture, and its RDNA 2 (or “Big Navi”) graphics cards. Su also shared that AMD began initial production and shipment of next-gen console chips, including for the PS5 and the Xbox Series X.

Intel 140
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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MacKenzie Bezos — now MacKenzie Scott — lists organizations receiving some of her vast wealth

GeekWire

MacKenzie Scott. (Elena Seibert Photo). MacKenzie Bezos, former wife of Amazon CEO Jeff Bezos, listed 116 non-profit organizations that will receive funding as part of her pledge to give away the majority of her wealth, and said she is changing her name back to MacKenzie Scott. A year and a half after announcing plans to divorce the world’s richest person, Scott said in a Tuesday tweet that she changed her name back to the middle name that she grew up with, after her grandfather Scott.

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Senators Held a Bizarre Hearing About How to Solve Climate Change With More Fossil Fuels

Gizmodo

The Senate Energy Committee held a hearing on Tuesday that was ostensibly about lowering carbon emissions to curb climate change. But they didn’t say much about reducing the amount of carbon spewed into the atmosphere. In fact, some witnesses called for more fossil fuel infrastructure. Read more.

Energy 137
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Roblox expects to pay $250 million to its mostly young-adult developers this year

Venture Beast

The blocky and cartoon style virtual world Roblox expects to pay $250 million to its mostly teen developers this year. It now has 150 million users. Read More.

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As work and school shift online indefinitely, study finds 20% of King County lacks reliable internet

GeekWire

Aerial view of Seattle, Lake Washington, and Bellevue. ( Flickr Photo / Joe Wolf). At a time when internet access has never been more critical, 20% of households are undeserved in King County, a region that encompasses Seattle, Bellevue, Kent, and other communities in Washington state, stretching east to Snoqualmie Pass. A newly released King County study, completed earlier this year, sheds light on broadband access as workers, parents, and teachers plan for a fall that will rely heavily on home

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Facebook passes PyTorch for Windows development to Microsoft

Venture Beast

Microsoft has pledged to expand its participation in PyTorch to take ownership of the Facebook-led machine learning framework's development on Windows. Read More.

Windows 143
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Desktop GeForce vs. Laptop GeForce: Gaming Performance Compared

TechSpot

In today's review we'll unravel the performance difference between Nvidia's desktop and laptop GPUs of the same name, covering all options from the GTX 1660 Ti up through to the RTX 2080 Super. Hopefully this will make it much clearer next time you're buying a new gaming system, knowing what.

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LinkedIn open-sources DeText, a framework for natural language processing tasks

Venture Beast

LinkedIn released DeText, a framework for natural language processing tasks like process-related ranking, classification, and language generation. Read More.

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Ancient Microbes Spring to Life After 100 Million Years Under the Seafloor

Gizmodo

Scientists have revived microbes found deep beneath the seafloor in 100-million-year-old sediment, dramatically expanding our view of where life exists on Earth and for how long. Read more.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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CEOs of Amazon, Apple, Facebook, and Google are preparing their defense in landmark antitrust hearing

TechSpot

For scale, Microsoft, Google, Apple, Amazon, and Facebook currently have a combined market cap of around $5 trillion and generated revenues of $773 billion in 2019. The hearing is not meant to seek punitive action against the four tech companies, but it should serve as the basis for an updated.

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Logitech’s new Pro X Lightspeed is its latest gaming headset to go wireless

The Verge

Image: Logitech. Logitech has announced a wireless version of its 2019 Pro X gaming headset called the Pro X Lightspeed. It’s almost identical to the wired version, complete with the same aluminum and steel design, but there are a few key differences. Going wireless isn’t even the biggest perk; it’s actually the USB-C charging. No other wireless gaming headsets that charge via USB-C come to mind, so in this regard, the Pro X Lightspeed in a league of its own.

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Amazon launches Fraud Detector in general availability

Venture Beast

Amazon launched its AI-powered fraud detection tool, Fraud Detector, in general availability for Amazon Web Services customers in select regions. Read More.

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Google adds creepy crawlies to its AR search results

The Verge

If you’ve ever wanted to invite giant beetles or hornets into your living room without fear, Google has got you covered. The search giant is adding 23 creepy crawlies to its growing roster of augmented reality search results that also include dinosaurs , cats, scorpions, bears, tigers, and more. The full list of insects includes: rhinoceros beetle, Hercules beetle, Atlas beetle, stag beetle, giant stag, Miyama stag beetle, shining ball scarab beetle, jewel beetle, ladybug, firefly, Rosalia bates

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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CES is going online-only in 2021

Venture Beast

CES 2021 will take place in January as an all-digital event since the organizers feel that's the only way they can protect attendees. Read More.

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Google reportedly negotiating with Samsung to push Assistant over Bixby

The Verge

Photo by Brennan King / The Verge. Google and Samsung are in discussions for a deal that would give the US tech giant’s services more prominence on Samsung phones at the expense of those from the Korean manufacturer, according to a report by Bloomberg. The deal would reportedly involve promoting the Google Assistant and the Play Store over Samsung’s own alternatives.

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IT teams lack confidence in their ability to handle the new normal of remote workforces

Tech Republic Data Center

COVID-19 forced IT departments to adapt fast, and a new report finds that those teams are still finding it hard to trust their infrastructure and their ability to adapt to the changes.

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Rite Aid used facial recognition in secret across hundreds of its stores

The Verge

Illustration by Alex Castro / The Verge. Drugstore chain Rite Aid secretly deployed facial recognition software across a network of security cameras in hundreds of locations in the US, according to a new investigation from Reuters published on Tuesday. The company had been doing so for more than eight years, and it only recently stopped using the technology, it told Reuters , following a “larger industry conversation” around facial recognition and the grave concern over privacy risks and racial

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.