Forrester IT
OCTOBER 21, 2020
The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.
CTOvision
OCTOBER 21, 2020
Dr. Melissa Flagg is a Senior Fellow at the Center for Security and Emerging Technology (CSET) at Georgetown University. Previously she served as the Deputy Assistant Secretary of Defense for Research, responsible for policy and oversight Defense Department science and technology programs including basic research through advanced technology development and the DoD laboratory enterprise.
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Forrester IT
OCTOBER 21, 2020
This year’s Adobe MAX Creativity Conference keynote hit consistent themes that Adobe has focused on for years, such as creativity for all, accelerating creation, enabling collaboration, and elevating skills. That’s not an indictment; it’s a sign the company has a clear strategy for its creativity offerings and is sticking to it. Adobe Creative Cloud has posted impressive results during the pandemic, […].
Anoop
OCTOBER 21, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Now, you can check ConfigMgr applications from Intune Portal (a.k.a Microsoft Endpoint Manager admin center). Let’s check a new tenant attach ConfigMgr Applications feature made available with the release of ConfigMgr 2006. Let’s revise the details about applications from the ConfigMgr console.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Forrester IT
OCTOBER 21, 2020
The COVID-19 crisis has upended banks' understanding of their customers. In 2021, banking executives will need to pivot accordingly.
Information Week
OCTOBER 21, 2020
Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Association of Information Technology Professional
OCTOBER 21, 2020
Learn how the skills covered in CompTIA Cybersecurity Analyst (CySA+) translate to on-the-job responsibilities and how you can earn that promotion.
Forrester IT
OCTOBER 21, 2020
Marketers are itching to get close to consumers in time for a holiday spending surge. This season, we think marketers should take the opportunity to be bold (at work) with their podcasting efforts. We know lots of retailers and brands – from Sephora to Blue Apron to Shopify – have their own podcasts. And even […].
The Accidental Successful CIO
OCTOBER 21, 2020
AI systems are only as good at the data that you feed them Image Credit: dirkcuys. The person with the CIO job has a problem on their hands. The world has changed and a new breed of technology has rolled into the IT department: artificial intelligence (AI). The entire company is getting excited about the importance of information technology and the possibilities that AI can bring to the company: processing of large volumes of data, accurate forecasts, and improved automation.
Forrester IT
OCTOBER 21, 2020
The events of 2020 exposed both weaknesses and opportunities for wealth management firms. In 2021, forward-thinking firms will not only meet these challenges, but move beyond them.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Information Week
OCTOBER 21, 2020
An initial cloud migration investment can deliver both immediate and long-term benefits -- especially if the infrastructure evolves along with an institution's digital operations.
Forrester IT
OCTOBER 21, 2020
Let’s just get it out of the way at the start of this blog: COVID-19 has remade retail and has forced a rapid shift toward digital customer service interactions. And now the holidays are nigh, and e-commerce seems to be the order of the day (or the “plague year”). To help with this rush of […].
Tech Republic Security
OCTOBER 21, 2020
If your currrent phone is ready for retirement or you need to sell your current phone to upgrade to a new model, follow these steps to keep your data private.
Vox
OCTOBER 21, 2020
Chrome and Safari are two of the more popular browser options out there, but they have different approaches to user privacy. | Jakub Porzycki/NurPhoto via Getty Images. A new browser setting will do what Do Not Track didn’t, but you could switch to a more private browser right now. Data privacy laws are still a work in progress, but one major improvement is coming: Global Privacy Control, which — assuming everything works out — will let you automatically opt out of having your data sold or share
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
The Verge
OCTOBER 21, 2020
Illustration by Alex Castro / The Verge. Quibi — the shortform mobile-focused streaming service — is shutting down after just over six months of operation, making it one of the shortest-lived streaming services to date, according to The Wall Street Journal. There is any number of factors that can be pointed to in unpacking Quibi’s demise: the launch of a mobile-only streaming service at the height of a global pandemic when users were stuck at home; the lack of any real breakout content that was
GeekWire
OCTOBER 21, 2020
( Fiore Power Photo via Flickr). The University of Washington has moved up two spots to No. 8 in the latest ranking of Best Global Universities from U.S. News & World Report, beating out such prestigious institutions as Princeton, Yale and Johns Hopkins. The UW held onto its No. 2 ranking among U.S. public institutions and also landed in the top 10 in several subject areas that were ranked, including computer science.
The Verge
OCTOBER 21, 2020
A $112,000 version will be available in late 2022 The Hummer — symbol of pre-2008-recession, gas-guzzling excess — has been resurrected as a 350-mile range “electric supertruck” with three electric motors, 1,000 horsepower adjustable air suspension, and a diagonal driving feature called “Crab Mode.” The electric truck is set to go into production in late 2021, possibly ahead of Tesla’s Cybertruck.
GeekWire
OCTOBER 21, 2020
A lone dog walker uses the park near The Spheres at Amazon’s headquarters campus. (GeekWire Photo / Kurt Schlosser). Amazon employees can now work from home until June 30. The Seattle tech giant extended its remote work policy, which previously was set until Jan. 8, 2021. “We continue to prioritize the health of our employees and follow local government guidance,” a company spokesperson said in a statement. “Employees with work that can effectively be done from home can c
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
Tech Republic Security
OCTOBER 21, 2020
Workers are increasingly concerned about the ability of enterprises to keep them protected as they work from home.
Tech Republic Cloud
OCTOBER 21, 2020
Despite issues, a new report from D2iQ predicts production projects using Kubernetes will rise 61% in the next two years.
Venture Beast
OCTOBER 21, 2020
Despite COVID's impact on the economy, many companies in the data ecosystem have not just survived but thrived. Here are some key areas to watch. Read More.
The Verge
OCTOBER 21, 2020
Illustration by Alex Castro / The Verge. PayPal on Wednesday announced it would begin supporting cryptocurrencies for the first time, allowing any PayPal account holder to store, buy, and sell popular virtual currencies starting later this year. The announcement makes PayPal arguably the most significant company in the financial tech sector to adopt support for virtual currencies.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
Venture Beast
OCTOBER 21, 2020
Anyscale, the startup behind the open source project Ray, today closed a $40 million round to support its first commercial offering, a managed Ray platform. Read More.
TechSpot
OCTOBER 21, 2020
The unlikely-sounding accessory is the result of a partnership between Xbox and KFC in the UK (as reported by Tom’s Hardware). The fried chicken restaurant chain is giving away an Xbox Series X console every day to lucky participants in the country.
Venture Beast
OCTOBER 21, 2020
Federal prosecutors say Google uses anticompetitive business practices as well as artificial intelligence, data, and scale to maintain monopolies. Read More.
The Verge
OCTOBER 21, 2020
Photo by Michael Kovac / Getty Images. The Verge used to have a fine tradition of cataloging all of the times when Eric Schmidt stuck his foot in his mouth , and today’s feels like a worthy addition: the former Google CEO and executive chairman has decided that social networks are “amplifiers for idiots.”. The fuller quote, according to Bloomberg : “The context of social networks serving as amplifiers for idiots and crazy people is not what we intended.”.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Venture Beast
OCTOBER 21, 2020
Kite's AI code completion supports programming languages Python, JavaScript, TypeScript, Java, HTML, CSS, Go, C, C#, C++, Objective C, Kotlin, and Scala. Read More.
TechSpot
OCTOBER 21, 2020
Over the course of 2019 and into 2020, Upturn filed more than 110 public record requests with state and local law enforcement agencies to determine which have access to forensic tools to collect data from smartphones and how they use them.
Venture Beast
OCTOBER 21, 2020
Hewlett Packard Enterprise will build a supercomputer in Finland with a peak theoretical performance exceeding 500 petaflops. Read More.
Gizmodo
OCTOBER 21, 2020
Monkey Punch’s beloved gentleman thief has been an animated icon for decades, giving us oodles of cinematic and small screen escapades. But Lupin’s latest heist is an epic unlike anything he’s done before, and not just because he’s been stunningly realized in a whole new medium. Read more.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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