Fri.Nov 20, 2020

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Trust In The Age Of The Customer

Forrester IT

One of the best parts of being a Forrester analyst is having the time, space, and data to wrestle with abstract, complex concepts that inevitably influence business today and in the near future. For the past several months, I’ve been chipping away at a topic that is on the minds of leaders in just about […].

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Quantum computing: A cheat sheet

Tech Republic Security

IBM, Honeywell, and Intel are just three companies leading the way in building quantum machines as well as the algorithms and controls to run them. Learn about possible business use cases for quantum.

IBM 218
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Four Secrets Of Successful Upskilling (That You’re Probably Not Doing)

Forrester IT

Improving the competencies of their people is a priority for many functional leaders, but too many take shortsighted approaches that are unlikely to achieve the desired results. Jeff Lash explains the mistakes many companies make and four Forrester tips on how to make upskilling more impactful.

How To 424
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What SCCM ConfigMgr MEMCM MECM MEM | Survey | Poll

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. What are the most loved acronyms of SCCM ConfigMgr MEMCM MECM MEM? Let’s hear the favorite acronyms of ConfigMgr from the community. I’m always troubled to stick with one acronym for ConfigMgr because the community still use SCCM as the search word. Poll Results of 2018 Let’s check the voting initiated (Facebook Group with more […].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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A Guide For Finserv Leaders On Building Their Financial Well-Being Program

Forrester IT

The COVID-19 pandemic and the resulting lockdowns have severely impacted the finances of millions of customers globally. The pandemic has also changed how customers bank, get insurance, and manage their finances. In addition to these COVID-19 changes, governments, regulators, and shareholders are now demanding higher standards and mandating financial services firms to better serve and […].

Financial 264
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The Perks of Passive Income: Learn About CompTIA Rewards

Association of Information Technology Professional

IT Pro Saloni Jain has a new side hustle. There’s no investment, requires minimal work and she’s earned $650 in gift cards so far with CompTIA Rewards.

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Study finds 31% of third-party vendors could cause significant damage to organizations if breached

Tech Republic Security

Risk professionals relying on questionnaire-based assessments could be in for a rude awakening, according to Mastercard's RiskRecon and the Cyentia Institute.

Study 177
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How to Create High-Impact Development Teams

Information Week

Focus on the marathon, not the sprint. Here are three best practices for constructing effective, efficient dev teams.

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It's time for banks to rethink how they secure customer information

Tech Republic Security

Jack Wallen thinks banks and credit card companies need to start considering radical ideas to increase their security. In fact, he goes so far as to share such an idea.

Banking 155
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Microsoft Teams is adding these consumer-friendly features to desktop and web

Tech Republic Cloud

You can now use Teams to call friends and family free of charge, even if they don't have the app installed.

Microsoft 191
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Windows turns 35: a visual history

The Verge

Photo by Deborah Feingold/Getty Images. From Windows 1.0 to Windows 10 The PC revolution started off life 35 years ago this week. Microsoft launched its first version of Windows on November 20th, 1985, to succeed MS-DOS. It was a huge milestone that paved the way for the modern versions of Windows we use today. While Windows 10 doesn’t look anything like Windows 1.0, it still has many of its original fundamentals like scroll bars, drop-down menus, icons, dialog boxes, and apps like Notepad and M

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Open source freedom on overdrive--via the cloud?

Tech Republic Cloud

Commentary: Once thought a threat to open source, cloud may actually perfect open source freedoms. A DataStax executive weighs in.

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T-Mobile becomes first carrier to enable 988 number for mental health services

The Verge

Illustration by Alex Castro / The Verge. T-Mobile has added support for the 988 emergency mental health services number more than a year and a half ahead of the Federal Communications Commission’s deadline, the company announced on Friday. T-Mobile customers who dial 988 will be connected to the National Suicide Prevention Lifeline (NSPL) and its network of crisis centers across the US.

Mobile 145
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Microsoft Teams now offers free "all day" video and voice calling

TechSpot

This new feature is coming as part of a broader push to appeal to more ordinary consumers as opposed to business and enterprise customers. Starting now, Teams users can add a personal, non-work account and use it to chat with their friends and family at will.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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The MacBook Air is once again the benchmark by which other laptops will be measured

The Verge

Photo by Vjeran Pavic / The Verge. Last week I wrote that Apple seemed “astonishingly confident” in its new M1-based Macs. This week we know why: they are astonishingly good. I reviewed the MacBook Air , Nilay Patel reviewed the entry-level 13-inch MacBook Pro , and Chris Welch reviewed the new Mac mini. All three are equally impressive, but it’s the Air in particular that stands out as offering incredible power at its price point.

Apple 145
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The Mandalorian Brings Big Action and Even Bigger Mysteries

Gizmodo

Chapter 12 of The Mandalorian saw our hero return to a familiar planet , meet some old friends , and go on an old-fashioned Star Wars adventure. Along the way, he learned some crucial information about the Child, the Empire, and reignited an old rivalry that’s sure to shape the second half of the second season. Read more.

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Microsoft Teams takes on Zoom with free all-day video calling on the web

The Verge

Microsoft is making a big push to entice fans of Zoom over to Microsoft Teams with a new all-day video calling option that can be used for free. While the software giant launched Microsoft Teams for consumers on mobile earlier this year , it’s now bringing Teams’ friends and family features to the desktop and web allowing you to create a Microsoft Teams meeting for up to 300 friends and family that can run all day free of charge.

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E-commerce intelligence platform Stackline raises $50M from Goldman Sachs as online retail booms

GeekWire

Some of the Stackline team, pre-pandemic. (Stackline Photo). Stackline raised $50 million from Goldman Sachs Growth Equity to fuel its online retail intelligence platform as the e-commerce industry grows rapidly amid the pandemic. Stackline CEO Michael Lagoni. (Stackline Photo). The Seattle startup helps clients such as Sony, Levi’s, Starbucks and others with their e-commerce businesses, providing market data, advertising automation, operations management, and more tools to bolster how com

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Rocket League developer reveals why the PS5 isn’t getting as many 120fps games

The Verge

Photo by Vjeran Pavic / The Verge. One of the big selling points of next-gen consoles like the PS5 or Xbox Series X is support for games running at 120fps on TVs and monitors that include 120Hz modes. While we’ve already seen a number of new Xbox and PS5 games running at 120fps, some existing games are only being updated with 120fps for the Xbox Series X, and not the PS5.

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Internet Archive Brings Flash Games and Animation to Its Vault

Gizmodo

Adobe’s Flash died many deaths, but we can truly throw some dirt on its grave and say our final goodbyes because it’s getting the preservation treatment. The Internet Archive announced on Friday that it has begun cataloging Flash animations and games for us all to visit and remember the good stuff with none of the bad. Read more.

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Microsoft and Apple working on Xbox Series X controller support for iPhones and iPads

The Verge

Photo by Tom Warren / The Verge. Microsoft and Apple are working together so the new Xbox Series X and Series S controllers will work on iPhones and iPads. Currently, the new controllers are not officially supported in iOS or iPadOS, but Apple says “Microsoft and Apple are working together to bring compatibility for the Xbox Series X controller to customers in a future update.”.

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Genies raises $3 million from Bandai Namco for Asia expansion

Venture Beast

Genies has raised $3 million from Bandai Namco and is opening an office in Tokyo as part of an Asia expansion for its 3D avatar business. Read More.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Stranger Things Season 4 Adds a Horror Icon to Its Cast

Gizmodo

So far, we don’t know too much about Stranger Things season four, other than the fact that Hopper is really, really far away from Hawkins thanks to the events of season three. But some exciting casting news announced today sheds a little more light on what to expect—and who to expect, for that matter. Read more.

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Amazon customers report having their PS5 deliveries being stolen by drivers

TechSpot

Update (11/20/20): Amazon UK issued a statement to Eurogamer regarding the thefts of the PlayStation 5 orders shortly we published this report.

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Former Z2 employees raise $3.3M for new Seattle game development studio Lightfox Games

GeekWire

(Lightfox Games Image). A group of gaming industry vets just raised $3.2 million for a new Seattle studio called Lightfox Games. Lightfox CEO Ryan Hanft-Murphy. (Lightfox Photo). Founded last year by former Z2 employees, the 5-person company is focused on mobile games. Its first product is Super Battle League , a 3-on-3 real-time party-based game where players battle each other and the environment.

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Flash animations will live forever thanks to the Internet Archive

TechSpot

The fine folks over at the Internet Archive can’t stand to see history fade away, no matter how bad it might have been. They’ve embarked on a journey to add “Flash” support to the Internet Archive’s Emularity system, which lets select Flash items play in your browser as if you.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Rethinking your tech stack to stay relevant in an AI-powered world (VB Live)

Venture Beast

Learn how advances in computer architecture are unlocking new capabilities for NLP, visual AI, recommendation models, and more. Read More.

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Tesla workers in California are exempt from state’s new COVID-19 orders

The Verge

Illustration by Alex Castro / The Verge. Employees at Tesla’s Fremont plant are “essential workers” and therefore exempt from new statewide COVID-19 health orders, CNBC reported. The California Department of Public Health says manufacturing is considered an “essential workforce” — and that applies to Tesla’s manufacturing, too. California Governor Gavin Newsom announced new measures such as a “ limited stay-at-home order ” to slow new coronavirus cases in the state.

Company 121
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Google proposes applying AI to patent application generation and categorization

Venture Beast

Google proposes applying AI and machine learning to patent processing, search, analysis, and other related tasks. Read More.

Google 145
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As COVID test sites reach capacity, Washington state leaders urge restraint and judgment

GeekWire

GeekWire Photo / Cara Kuhlman. As Thanksgiving draws closer, COVID-19 infections are surging and virus testing is hitting capacity, leaving health experts and elected officials imploring the public to stay home, stay safe and save the testing for people who are symptomatic or had contact with someone who has the virus. “We’re asking people to forego their holiday plans, to stay away from their friends and family and, right now, to reserve the test for people who have symptoms,” or who have

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.