Thu.Jul 04, 2019

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Goodbye Smart, Hello Insights-Driven: Insights-Driven Cities Deliver Effective Governance

Forrester IT

I’ve always struggled with the term “smart city.” The word “smart” can mean a million different things. Getting smart with someone isn’t necessarily a good thing — as in a mother admonishing a child, “Don’t get smart with me!” Being a “smart aleck” in school can get someone sent to the principal’s office or beaten […].

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Amazon Aurora development team wins the 2019 ACM SIGMOD Systems Award

All Things Distributed

A few months ago, I wrote the post " Amazon Aurora ascendant: How we designed acloud-native relational database ," and now I'm excited to share some news about the people behind the service. This week, the developers of Amazon Aurora have won the 2019 Association for Computing Machinery's (ACM) Special Interest Group on Management of Data (SIGMOD) Systems Award.

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Chinese Banks Offer Great Functionality And Usability, But There’s Still Ample Room For Improvement

Forrester IT

Mobile apps have become the touchpoint of choice for millions of people to manage their finances, this is especially true for China where the customers are among the most empowered in the world. We recently published our latest evaluation of the mobile apps of six banks in Mainland China, including: CITIC Bank, China Merchants Bank […].

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The Best Quotes of “Digital Master” to Celebrate Holiday July 2019

Future of CIO

" Digital Master ” is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Train Your Customer Facing Employees

Kitaboo

Imagine entering into a shoe store looking for a specific style of shoe. You ask the salesperson if it’s available, but he asks you to wait and attends another customer instead. Won’t you feel a bit annoyed? You would probably grumble about the kind of sales people the store has. A few more minutes of waiting would probably have you tweet about the apathetic salesperson of XYZ brand.

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The Weekly Insight of the “Future of CIO” 7/5/2019

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 3 million page views with 5800+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “ Digital Master ” book series includes 28 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to the businesses and society.