Nordic CIO interview: Filippa Jennersjö, Sweden’s Public Employment Agency
Computer Weekly
NOVEMBER 2, 2017
The CIO at Sweden's Public Employment Agency has been bringing the organisation in line with other departments’ digital developments
Thu.Nov 02, 2017
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Even in 2017, physical mailers still matter in B2B sales
IT Toolbox
NOVEMBER 2, 2017
Yes, believe it or not even in this digital age, high-impact mailers still represent an important part of the sales process. Direct mailers like printed or hand-written notes or cards, or gift cards, are a means of initiating a conversation with a new prospect, following up after a meeting, or onboarding a new customer. Research carried out by Utah-based InsideSales.
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Businesses unprepared for cyber attacks, warn cyber professionals
Computer Weekly
NOVEMBER 2, 2017
Businesses are nowhere near prepared enough for a cyber attack, according to a poll of information and security professionals
What Real Users Say About the Top VoIP Solutions
IT Toolbox
NOVEMBER 2, 2017
When starting the buying processing of a new VoIP system, professionals may not know where to turn to get the best advice on what tools they should be considering. Many people search for online reviews to help them make a decision. In fact, 88% of people read an online review before they make a buying decision.
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Brexit uncertainty dominates UK’s digital conversation
Computer Weekly
NOVEMBER 2, 2017
Uncertainty over the impact of Brexit dominated conversations at TechUK’s second annual Supercharging the Digital Economy event. Can technology really lessen the impact?
When it comes to big data, think these three words: analyze; contextualize; internalize
Eric D. Brown
NOVEMBER 2, 2017
If you don’t know, I’m a bit of a data nerd. I’ve been writing about big data, data science, machine learning and other ‘new’ stuff for years. I believe in data science and I believe in big data. I’m a fan of machine learning (but think you probably don’t need it ) for the majority of problems that the majority of organizations run across.
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Scheduling with CRM
IT Toolbox
NOVEMBER 2, 2017
The scheduling module is one of the most important parts of a modern CRM system, yet it is also one of the most underutilized. More than just a list of appointments, your scheduler can help you increase sales and improve customer satisfaction by letting you intelligently manage your time and your interactions with customers.
Dmarc email validation – we're doing it all wrong
Computer Weekly
NOVEMBER 2, 2017
Dmarc is a hugely important way to reduce email fraud – just ask HMRC – but it also makes email marketing campaigns far more effective
Learn from their nightmare: Florida school district gets an unpleasant ERP education
IT Toolbox
NOVEMBER 2, 2017
A Florida school district has discovered what organizations across the world have learned the hard way: Implementing an enterprise resource planning system rarely goes smoothly. At the School District of Manatee County south of Tampa, that has meant both massive cost and time overruns.
Irish government seek assurances over Apple's commitment to Athenry datacentre
Computer Weekly
NOVEMBER 2, 2017
The Prime Minister for the Republic of Ireland is to meet with Apple chiefs to discuss its ongoing commitment to building its much-delayed datacentre in Athenry, County Galway
7 Pitfalls for Apache Cassandra in Production
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
AI Moves into CRM
IT Toolbox
NOVEMBER 2, 2017
Artificial intelligence is still in its very early stages, but its potential to improve the entire CRM process is becoming clear. Already AI tools are being offered by a few vendors and a scattering of companies are either experimenting with them or starting to apply them.
Silence banking Trojan highlights password weakness
Computer Weekly
NOVEMBER 2, 2017
The Silence banking Trojan that has hit at least 10 financial institutions has once again highlighted the weakness of using username and password combinations to access accounts
Get Rid of Your Business Problems Once and for all Through ERP Solutions
IT Toolbox
NOVEMBER 2, 2017
Keeping up with today's fast-paced marketplace can be a difficult challenge for both small and large size organizations. Customers expect real-time solutions, technology is advancing at record rates, and business decisions must be made faster than ever before. Companies that fail to meet these challenges oftentimes have trouble remaining competitive in their perspective industry.
Global finance regulation body recommends monitoring AI’s use
Computer Weekly
NOVEMBER 2, 2017
Finance firms must keep a close eye on artificial intelligence, according to the Financial Stability Board (FSB), an international body that supports financial services regulators
20 Common Mistakes Made by Inexperienced Project Managers
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
Consultative Selling With CRM
IT Toolbox
NOVEMBER 2, 2017
Consultative selling is a sales style where the sales person acts as a consultant to the customer, adding value through expertise in the product and discerning the customer’s needs. It is an increasingly common way of selling as products become more complex and sales cycles stretch out.
BT Openreach divorce must move faster, says Matt Hancock
Computer Weekly
NOVEMBER 2, 2017
Digital minister has said that unless significant progress on the split of BT and Openreach is made soon, Ofcom may have to step in
3 Things Businesses Need to Know About Amazon Connect
IT Toolbox
NOVEMBER 2, 2017
This follows from my last post , which analyzed what Apple Business Chat brings to the ever-changing collaboration space. In turn, that builds on an earlier post about Facebook, and their recent news to deploy Workplace with Walmart.
Security Think Tank: Three areas of web security challenges
Computer Weekly
NOVEMBER 2, 2017
What are the main web security challenges for organisations and how are they best addressed?
How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
SnatchBot: Giving the Average User Full Control Over Chatbot Design
IT Toolbox
NOVEMBER 2, 2017
Brands can utilize chatbots to grow further and improve their customer service drastically.
Storage roundtable: flash, hardware, and supporting the channel
Computer Weekly
NOVEMBER 2, 2017
MicroScope gathered together a group of storage industry representatives to discuss hardware, the growth of flash, and their channel strategies
Glass recycling, waste management flow smoothly under ERP
IT Toolbox
NOVEMBER 2, 2017
Pulling every aspect of a business together under one overarching enterprise resource planning system can shed light on efficiencies that might otherwise never have been noticed. That’s why URM (UK) Ltd.
Configure ADMX ADML WMI Filter for Windows 10 1709 Devices
Anoop
NOVEMBER 2, 2017
Microsoft released Administrative Templates (.admx) for Windows 10 Fall Creators Update (1709). Group Policy tools use Administrative template files to populate policy settings in the user interface. This allows administrators to manage registry-based policy settings. In this post, we will see “Configure ADMX ADML WMI Filter for Windows 10 1709 Devices.” Video Tutorial to Import ADMX […].
Reimagined: Building Products with Generative AI
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
The importance of integrating mobile apps into your security program
IT Toolbox
NOVEMBER 2, 2017
We have witnessed niche-purpose mobile apps evolve into critical enterprise applications in recent years. From customer-facing functionality to core internal business workflows, these apps can not only improve the productivity of today’s mobile workforce, they can also present untold security vulnerabilities if they're not properly developed and vetted.
BT quarterly revenues and profits fall after Global Services slump
Computer Weekly
NOVEMBER 2, 2017
Telco’s enterprise sales fall, but its consumer-facing EE division sees good growth
How to find the best vulnerability scanners for your business
IT Toolbox
NOVEMBER 2, 2017
I'm often asked what the best vulnerability scanning tool is find security flaws in both network hosts and web applications. In a nutshell, it's the tool that will help you accomplish your goals in the shortest period of time while expending the least amount of resources. Obviously, the devil is in the details.
Do Independent Contractors Need Business Insurance?
Computer Weekly
NOVEMBER 2, 2017
What you need to know about business insurance as an independent contractor.
Entity Resolution Checklist: What to Consider When Evaluating Options
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Dealing with email address spoofing
IT Toolbox
NOVEMBER 2, 2017
An organization that I work with recently came under attack by an outside party via their internally-hosted email system. The spoofed emails being used did not directly target this organization but instead used these email accounts as a conduit to attempt to exploit outside parties.
CIOs as Chief Improvement Officer: Leading Effectively via Dynamic Planning
Future of CIO
NOVEMBER 2, 2017
Business is full of uncertainty, volatility, and complexity, and increasing pace of changes means unpredictability and un-repetitiveness. Planning fallacy is a business reality. Still, forward-thinking and well-managed companies need to keep planning and keep improving. With change as new normal, perhaps plans are nothing, but planning is everything.
How mounting complexity, multi-cloud sprawl, and need for maturity hinder hybrid IT's ability to grow and thrive
IT Toolbox
NOVEMBER 2, 2017
Explore how mounting complexity and a lack of multi-cloud services management maturity must be solved in order to have businesses grow and thrive as digital enterprises.
The Weekly Insight of the “Future of CIO” 11/3/2017
Future of CIO
NOVEMBER 2, 2017
Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 2 million page views with 4200+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom.
Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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