Computer Weekly

NOVEMBER 21, 2017

The chancellor needs to send a strong signal that government really is committed to making the UK the best place to be a tech business post-Brexit

Budget 207

Budget Government 207

IT Toolbox

NOVEMBER 21, 2017

Businesses of all sizes and types are consistently striving to increase profits. Companies can reach this goal in a variety of ways—reduce overhead spending and waste, increase workforce efficiency—but one reliable way is to increase productivity in the workplace. One often-overlooked way to increase productivity is to use the benefits of voice over IP (VoIP) telephony.

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VOIP Company 183

Computer Weekly

NOVEMBER 21, 2017

Like other cyber security firms, Finland’s F-Secure is building an artificial intelligence capability into its products and services, but says this is no replacement for cyber security professionals

Security 181

Security Artificial Intelligence 181

IT Toolbox

NOVEMBER 21, 2017

Patching and regular system updates matter for strong enterprise security. So does proactive threat detection, end-to-end encryption and good planning, among many other best practices. But no matter how strong your security stance, there always is a weak link in the chain: human error.

Security 145

Security Enterprise Enterprise System 145

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Applications

Computer Weekly

NOVEMBER 21, 2017

Hardware giant claims to be the first in the industry to bring artificial intelligence-based infrastructure management software to market that can predict datacentre problems before humans can

Artificial Intelligence 155

Artificial Intelligence Hardware Software Software 155

Anoop

NOVEMBER 21, 2017

SCEP certificate deployment for Intune managed Android for Work devices is a bit tricky. This process is similar to that of iOS. But, because of “Android for Work” containerisation, it’s bit a tricky to confirm whether the SCEP certificate is successfully delivered to the device or not. In this post, we will see more details […].

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IT Toolbox

NOVEMBER 21, 2017

The latest MarketsandMarkets report looking at the global customer experience management market, forecasts that it will grow from an estimated $5.98 billion in 2017 to $16.91 billion by 2022, at a compound annual growth rate (CAGR) hovering just over 23 percent. The report suggests that the market is being driven primarily by the increasing adoption of CRM solutions.

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Report 133

Computer Weekly

NOVEMBER 21, 2017

With the government’s stance on rolling out the IR35 reforms to the private sector appearing to soften, IPSE and others air concerns over the threat this move could pose to the post-Brexit economy

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IT Toolbox

NOVEMBER 21, 2017

The cross-industry applications of Blockchain , a digital ledger in securing transactions, holds great potential for customer relationship management (CRM) platforms as companies seek to better secure their back-office applications and corporate data. Here’s how. Increases CRM Data Security.

Applications 124

Applications Security Industry Data 124

Computer Weekly

NOVEMBER 21, 2017

Villagers around Loch Ness to take advantage of more reliable broadband, but no word on whether the area’s most famous resident will sign up

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Open Source

IT Toolbox

NOVEMBER 21, 2017

In the spirit of point–counterpoint, let me discuss why traditional and voice over IP (VoIP) on-premises private branch exchanges (PBXs) will be around for years to come. Like many previous technologies, from fax to modems, precedents have been set that we must consider.

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VOIP Cloud 124

Computer Weekly

NOVEMBER 21, 2017

Michael Keegan, chairman and head of product business for Fujitsu in EMEIA, claims the issues preventing girls from choosing careers in Stem are embedded in society

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IT Toolbox

NOVEMBER 21, 2017

So we’re moving to an Agile scrum process. This is a dream-come-true for the development team. But it’s a decent sized change that is going to take some getting used to. I’m not complaining. But I am painfully aware of some of the impacts on me as a product manager.

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SCRUM Journal Agile Development 113

Computer Weekly

NOVEMBER 21, 2017

Prospect Union is setting out to improve its responsiveness and member experience by building an Enghouse virtual contact centre on its Skype for Business installation

Virtualization 116

Virtualization 116

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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

Project Management

IT Toolbox

NOVEMBER 21, 2017

Bridges allows people who have never used HPC before to use it for the first time. These are people in business, social sciences, different kinds of biology and other physical sciences, and people who are applying machine learning to traditional fields.

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Research Social 113

Computer Weekly

NOVEMBER 21, 2017

UK national cyber attack response and investigation is a well-defined and rehearsed process, but the responsible agencies say they are building more capability and closing the gaps

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IT Toolbox

NOVEMBER 21, 2017

There's no doubt that the digital revolution has a strong foothold in our society. While social media may have been created and intended to give younger generations a creative outlet, it has evolved into something greater with much more potential.

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Media Social Government 113

Computer Weekly

NOVEMBER 21, 2017

Tech giant will provide grant to help train secondary school computing teachers across the UK

Training 144

Training Google 144

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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

Open Source

IT Toolbox

NOVEMBER 21, 2017

We are in a period of storage revolution. Many transitions have been witnessed in both software and hardware. There are trends, which will influence corporate strategy and data pilling preference by the end of 2017.

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Storage Trends Data Hardware 113

Computer Weekly

NOVEMBER 21, 2017

Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin

Construction 132

Construction Company 132

IT Toolbox

NOVEMBER 21, 2017

Marketing automation aims to shift as much of the routine work from sales or marketing to the CRM system. This is one area where CRM systems (and add-ons) are improving rapidly and it is worth a careful look to see where it can save you effort and hassle.

System 113

System 113

Scott Lowe

NOVEMBER 21, 2017

I recently had a need to install the Postman native app on Fedora 27. The Postman site itself only provides a link to the download and a rather generic set of instructions for installing the Postman native app (a link to these instructions for Ubuntu 16.04 is also provided). There were not, however, any directions for Fedora. Hence, I’m posting the steps I took to set up the Postman native app on my Fedora 27 laptop.

Linux 60

Linux Applications Resources Examples 60

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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

Case Study

IT Toolbox

NOVEMBER 21, 2017

My last post introduced “hackonomy”, and how Bonin Bough is applying it to create new models of customer engagement. If this is new to you, let’s pause - I’ll continue after you read that post, and then will shift the focus to enterprise communications.

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Enterprise Enterprise 113

Future of CIO

NOVEMBER 21, 2017

The definition of innovation is simple, it is about transforming novel idea and achieving its business value. It is about gaining benefit by doing something different. I nnovations in the digital era are coming at seemingly much fast space, with changes and potential disruptions, and therefore, innovation management also becomes more complex and dynamic.

Resources 45

Resources Energy Guidelines Industry 45

IT Toolbox

NOVEMBER 21, 2017

The full implementation of an enterprise resource planning (ERP) system usually occurs long after it has been installed, configured and launched into production. Integration of ERP with other internal and external business information systems is necessary to achieve full benefits and optimal efficiency of an ERP.

Government 113

Government Resources Enterprise Enterprise 113

Future of CIO

NOVEMBER 21, 2017

Modern corporate boards play significant roles in guiding businesses toward the right direction and achieve expected business results. Due to the “VUCA” characteristics -Complexity, Uncertainty, Ambiguity, and Velocity of the Digital Era, the directorship in any organization must have the agility to adapt to changes and build abilities to advise, inspire and motivate a group of people toward accomplishing shared visions and goals.

Strategy 40

Strategy Resources Agile Groups 40

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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

IT Toolbox

NOVEMBER 21, 2017

Marketing automation aims to shift as much of the routine work from sales or marketing to the CRM system. This is one area where CRM systems (and add-ons) are improving rapidly and it is worth a careful look to see where it can save you effort and hassle.

System 100

System 100

All Things Distributed

NOVEMBER 21, 2017

Amazon ElastiCache embodies much of what makes fast data a reality for customers looking to process high volume data at incredible rates, faster than traditional databases can manage. Developers love the performance, simplicity, and in-memory capabilities of Redis, making it among the most popular NoSQL key-value stores. Redis's microsecond latency has made it a de facto choice for caching.

Open Source 113

Open Source Data Retail Education 113

IT Toolbox

NOVEMBER 21, 2017

The main reason of owning a business is to make money, which is why business owners work tirelessly in search of ways to increase sales. Typically, companies rally most efforts to individual customers' sales while neglecting the B2B sales.

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B2B Tools Company 100

IT Toolbox

NOVEMBER 21, 2017

The choice of a consultant involves two factors. The first is technical: Does this person have the knowledge and skill you need? Equally important, however, are the non-technical aspects including personality, philosophy and fit. This complicates choosing a consultant because these aspects are harder to judge than technical competence.

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Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.