Tue.Jul 21, 2020

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Insights From Forrester’s US Retail Recovery Heat Maps (April – July 2020)

Forrester IT

Over the last three months, we have estimated how the retail economies of 30 major US metropolitan areas are recovering from COVID-19. By aggregating 11 metrics (across retail sales, local economic indicators, and virus spread), our model predicts that these metropolitan areas will face differing levels of COVID-19 disruption. For these metrics, we looked at […].

Retail 328
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Counting on AI: The right time for researchers to embrace Artificial Intelligence

CTOvision

While Artificial General Intelligence, or “singularity” as they call it, may be decades away, we have already reached a point where AI can significantly augment our intelligence and help us […].

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How Volkswagen Group Australia Ended Customer Experience Bonuses And Boosted Scores And Profitability

Forrester IT

We know it’s a bad idea to pay employees for achieving customer experience (CX) metric targets. But how can companies move away from that practice if they’re already doing it? Jason Bradshaw and Andrew Sherwood-Jones from Volkswagen Group Australia (VGA) did it, and they shared their story with me (paywall). Yes, in the automotive industry: the industry […].

Groups 276
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Master the Skills of Spies, Investigators and Journalists in this 23 July OODA Training Event

CTOvision

OODA is pleased to offer this unique online training event with OODA Expert Jen Hoar. OODA Network Members receive 50% off (if you are not a member yet, take […].

Training 266
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Six Free CompTIA Resources to Better Market Your MSP Business

Association of Information Technology Professional

CompTIA has compiled a number of free resources to help MSPs and other channel companies market themselves in new, innovative ways. Finding a different way to communicate your message and your services has never been more important.

Resources 214
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3 Types Of AI Hardware

CTOvision

As AI chips become more pervasive, three primary approaches are moving to the forefront. Bradley Geden, director of product marketing at Synopsys, looks at how to take advantage of repeatability, […].

Hardware 256

More Trending

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Weird AI illustrates why algorithms still need people

CTOvision

Read why Ben Dickson says that artificial intelligence algorithms still need people on The Next Web: These days, it can be very hard to determine where to draw the boundaries […].

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Phishing attacks hiding in Google Cloud to steal Microsoft account credentials

Tech Republic Security

By hosting phishing pages at a legitimate cloud service, cybercriminals try to avoid arousing suspicion, says Check Point Research.

Cloud 202
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How AI Helps Digital Enterprises Streamline Operations

CTOvision

Read Jia Wertz explain how artificial intelligence is helping tech companies streamline operations on Forbes : Artificial intelligence (AI) is transforming how enterprises analyze and process information. It is also […].

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The necessity of monitoring your global contact center networks

Spearline Testing

Contact centers constantly encounter problems such as latency, packet loss, and jitter without ever being aware of the issues. With thousands of calls being handled by contact centers each day, it is difficult to know how many more calls fail to reach an agent, or if the customer is experiencing issues on the lines. These problems are guaranteed to increase consumer turnover for the business and potentially lead to a loss in revenues.

Network 147
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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AI and Machine Learning Critical to Tackling Cyber Threats Says NTT

CTOvision

Advanced artificial intelligence (AI) and machine learning tools are becoming increasingly critical in detecting and combatting cyber threats. This is according to Stefaan Hinderyckx, senior vice-president, Security – Europe at […].

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As COVID-19 continues, companies must restart their long-term IT planning

Tech Republic Cloud

Business IT systems were thrown into a tailspin by the pandemic. IT consultant Kevin Torf shares some advice to help companies get back into their IT groove.

Company 150
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New material called 'Proteus' is reportedly the world's first uncuttable material

TechSpot

Researchers at Durham University in England and Germany's Fraunhofer Institute claim that Proteus resists cutting by turning the cutting tools against themselves and dulling them. The material is made up of an aluminum matrix (aluminum foam) embedded with ceramic spheres. It is 15-percent less dense than steel making it ideal.

Report 145
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LinkedIn cuts 960 jobs, or 6% of workforce, as demand dips for hiring software due to pandemic

GeekWire

LinkedIn CEO Ryan Roslansky. (LinkedIn Photo). Microsoft-owned LinkedIn is laying off 6% of its employee base as fewer companies use its platform due to a reduced need for hiring amid the pandemic. The cuts affect 6% of the company’s workforce, LinkedIn CEO Ryan Roslansky wrote in a note to employees. “LinkedIn is not immune to the effects of the global pandemic,” he wrote. “Our Talent Solutions business continues to be impacted as fewer companies, including ours, need to

Software 140
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Elon Musk says Neuralink tech will allow users to stream music directly into their brains

TechSpot

It's been a while since we last heard about Neuralink, the company Elon Musk founded in 2016 to develop "ultra-high bandwidth brain-machine interfaces." The startup has developed flexible threads, thinner than a human hair, which can be injected into the brain to detect neuron activity. It even built a robot.

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Nvidia collaborates with the University of Florida to build 700-petaflop AI supercomputer

Venture Beast

A $70 million partnership between Nvidia and the University of Florida will fund the creation of one of the most powerful academic AI supercomputers. Read More.

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Google Cloud adds 11 security features to G Suite

Tech Republic Security

The updates include BIMI in Gmail, better protection in Meet, phishing protections in Chat, and more.

Google 166
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New UW COVID-19 study will test 7k people across WA state, funded by $3.4M from Allen Foundation

GeekWire

Inside the UW Medicine Virology Lab. (University of Washington Photo). The University of Washington will test a random sample of 7,000 people across Washington state for COVID-19 and related antibodies multiple times over eight months in a new effort to better understand the spread of the disease. The approach is intended to provide a more statistically accurate picture of COVID-19 than existing testing, which includes a disproportionate number of people who believe they may have been exposed to

Study 132
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Microsoft launches Dataflex, a relational database for Teams apps

Venture Beast

Microsoft Dataflex is a low-code relational database that helps businesses build and deploy Power Platform apps and chatbots for Microsoft Teams. Read More.

Microsoft 139
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The Legend of Korra Brings Balance to Netflix Next Month

Gizmodo

The spirit world, the physical world, and the streaming world: Korra will bring harmony to them all when she lands on Netflix in August, joining Aang before her. Read more.

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Why Salesforce is killing off Einstein Voice Assistant

Venture Beast

Salesforce announced that it's shutting down two of its voice services as it embeds the capabilities in a newly unveiled cross-platform app. Read More.

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Spotify now supports video podcasts

The Verge

Illustration by Alex Castro / The Verge. Spotify now supports video podcasts, starting with a handful of shows that can be viewed by most free and premium users. The company announced the news today, saying that all users where podcasts are supported will be able to not only listen to these shows but also watch them, both on desktop and mobile. For now, though, only certain podcasts are able to post video to Spotify; most podcasters won’t be able to upload their own video footage.

Video 126
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Roomality uses AI to render window-sized 3D landscapes without glasses

Venture Beast

An AI system will enable glasses-free 3D displays to simultate real world environments that look as if they can be explored through living space 'windows.' Read More.

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Equinix Prioritizes AI Investments Amid Pandemic

Information Week

Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.

Company 140
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Spaceflight and Tethers Unlimited team up on deorbiting system for satellite carrier

GeekWire

An artist’s conception shows Spaceflight’s Sherpa-FX, the first orbital transfer vehicle to debut in the company’s Sherpa-NG (next generation) program. The vehicle is capable of executing multiple deployments, as well as providing independent and detailed deployment telemetry. (Spaceflight Inc. Illustration). Seattle-based Spaceflight Inc. says it’ll use a notebook-sized deorbiting system developed by another Seattle-area company to deal with the disposal of its Sherpa-FX orbital tra

System 129
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eBay sells its classifieds business to Adevinta for $9.2 billion

Venture Beast

eBay has confirmed that it is selling its classifieds business to Norway-based marketplace operator Adevinta in a cash and stock deal worth $9.2 billion Read More.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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With stops at Amazon and Rover, Convoy VP Kristen Forecki shares her map for success

GeekWire

Kristen Forecki, vice president of supply at Convoy. (Convoy Photo). One can take a reductionist view of career success as a series of lucky breaks or the result of relentless hard work. Kristen Forecki is convinced that it’s a combination of both. “You can put yourself in a position to be really lucky,” said Forecki, vice president of supply for Convoy , a Seattle-based company that has built a digital platform to make the U.S. trucking industry more efficient.

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Microsoft teases its future Office UI

The Verge

Microsoft. Microsoft is teasing the future of its Office UI and design today, and it involves some big changes to the traditional ribbon interface. The software giant has been gradually improving Office with its Fluent Design system over the past couple of years — adding new icons , a dark mode , and overhauling the ribbon toolbar by making it smaller and easier to use.

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Air Force goes with BlackSky’s Spectra AI platform to track impact of COVID-19

GeekWire

A satellite image of Atlanta’s Hartsfield-Jackson International Airport reveals an unusually high number of parked airplanes (identified in yellow boxes) and an unusually low number of parked cars. That’s consistent with what would be expected during the COVID-19 pandemic. (BlackSky Photo). BlackSky , a satellite data venture with offices in Seattle, says it’s won a U.S.

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Microsoft brings more hyper-converged hybrid cloud options to Azure

TechSpot

When it comes to cloud computing, there’s little doubt that we’re in a hybrid world. In fact, that point comes through loud and clear in two different studies published this year by TECHnalysis Research. Both the Hybrid and Multi-Cloud Strategies in the Enterprise report and recently published Pandemic-Based IT Priority.

Cloud 135
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.