Customers and Data: Are We Connected? Are We Secure?
Explore the new way of working and engaging the customers online and in the virtual world. Exploring how technology is evolving in holding customer data, building customer touchpoints in the virtual world, in threat detection, process automation and building inclusivity in companies.
Explore the new way of working and engaging the customers online and in the virtual world. While online, companies need to also look at threat detection and which technology fits in their online stack. If any company is also looking to implement RPA, they can look to low-code solutions as a basis to build up and deploy. Finally, with the diversity in todays’ workforce, it is increasingly important for companies to acknowledge and work on being more inclusive in the workplace
We keep saying that the customer is evolving. As your customers move to newer locations, here a round up of what we can do to keep their data safe, while also wondering how to engage with them in the metaverse. As companies, we need to look hard at our security stack and see what threat detection works best. All this and more in our weekly round up below.
5 Steps To Clean Up Customer Data
Companies rely on data to help them make choices, but unclean data can pose a number of problems. To clear up your client data, follow these simple steps. People detest having their data collected, yet they depend on it to guide their decisions. Companies are attempting to become more data-driven. Bad data, however, can present businesses with a number of difficulties. Here are five strategies to repair flawed data, according to Christine Crandell, president of New Business Strategies.
How Banks Can Engage Consumers in the Metaverse
Banks must change their business strategies to appeal to the next generation of clients who want individualised experiences because commerce in the metaverse is a reality today. Banking is essential for the success of this virtual world even though the metaverse has obvious potential for gaming and retail. These industries cannot run without secure financial transactions. The ideal way for banks to use the metaverse to reach the next generation of clients is examined by Chander Damodaran, CTO at Brillio.
Which Threat Detection Technology Is Right for Your Cybersecurity Stack?
What distinguishes XDR from EDR and NDR? Do XDR suppliers merit the publicity? And where do these technologies fit into the cybersecurity stack of a company? Numerous XDR vendors have arisen in recent years. But do they merit the publicity? And how does XDR vary from the NDR or EDR systems that thousands of businesses now use around the world? These technologies are compared in this essay by Mark Doering, director of technical marketing at NETSCOUT, and their roles in an organization’s cybersecurity stack.
Low-Code Software for Robotic Process Automation
Application development is expected to heavily rely on low-code solutions. These options might offer a reliable base for the digital transition. The foundation can be used by businesses as an RPA launchpad. Sam Babic, SVP and Hyland’s chief technology officer, talks about how low-code solutions make it easier to deploy an RPA strategy.
Foster Global Inclusivity in the Workplace
For corporate executives, establishing an inclusive workplace can be difficult, especially in a multinational corporation. Chief People Officer at Seismic Linda Ho discusses how leaders can promote cross-cultural inclusiveness and how technology can help in this endeavour. Growing a diverse, equitable, and inclusive workplace culture is no longer a stand-alone effort or the DEI team’s pet love. It’s necessary to make sure a business succeeds.
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