Forrester IT
JANUARY 6, 2021
In 2021, things are already heating up more for customer experience (CX) leaders. In just a few days, we’ve already seen two acquisitions — and we know of more on the horizon. Unified data analytics technology vendor Topbox — known for helping organizations connect disparate data sources to create a more unified, cross-channel view — […].
Association of Information Technology Professional
JANUARY 6, 2021
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Forrester IT
JANUARY 6, 2021
With the news that Haven — the joint venture from Amazon, Berkshire Hathaway, and JPMorgan Chase (JPMC) — plans to shut down operations at the end of February, traditional health insurers and business process outsourcing firms (BPOs) may be breathing a sigh of relief. Celebrants beware — this is a temporary reprieve. Haven promised to revolutionize […].
The Accidental Successful CIO
JANUARY 6, 2021
Image Credit: Peter Reed. Every CIO starts out a year with a clear set of goal: things that we want to get done because of the importance of information technology. However, and this year has been no exception, things have a habit of changing on us. When these changes happen, CIOs are faced with two choices: make no changes and hope for the best or adjust their plans to match the new set of realities that they find themselves dealing with.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Anoop
JANUARY 6, 2021
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s understand which are the ConfigMgr BitLocker Management Reports (default) available. You can use ConfigMgr to manage BitLocker Drive Encryption (BDE) for on-premises Windows 10 clients to Active Directory. SCCM Bitlocker management provides full BitLocker lifecycle management that can replace the use of Microsoft BitLocker Administration and Monitoring (MBAM).
Association of Information Technology Professional
JANUARY 6, 2021
Dr. Alan Shark from CompTIA's Public Technology Institute shares his thoughts on the top tech trends for local governments in 2021.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Information Week
JANUARY 6, 2021
Before COVID-19, state CIOs were still looking for good use cases for chatbots. The pandemic brought plenty of them.
Tech Republic Security
JANUARY 6, 2021
A joint statement from the FBI, NSA, and other federal agencies says the cyber incident was likely Russian in origin.
The Verge
JANUARY 6, 2021
Teachers who have found themselves holding class over Zoom have probably already figured out clever hacks to show their students documents, but there’s now an app designed specifically for that purpose ( via 9to5Mac ). Overviewer was made by developer Charlie Chapman, and it allows teachers (or anyone, really) to easily use their phone’s camera as a replacement for an overhead document viewer.
GeekWire
JANUARY 6, 2021
Amazon HQ in Seattle. (GeekWire Photo / Kurt Schlosser). Amazon has surpassed 75,000 employees in the Seattle region, a new milestone that reflects the tech giant’s continued growth in its hometown over the past decade. Amazon disclosed the new Seattle-area headcount Wednesday when it announced a $2 billion initiative to increase affordable housing in the Seattle, Arlington, and Nashville regions, where the company plans to continue adding thousands of jobs.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
The Verge
JANUARY 6, 2021
Photo by Sean O’Kane / The Verge. Waymo is saying so long to “self-driving.”. The Google sister company says it is through using the term “self-driving cars” to describe its fleet of autonomous vehicles. And it is subtly pointing fingers at Elon Musk’s Tesla as the reason why. Waymo says it is committing to “using more deliberate language” in its marketing, educational, and promotional materials going forward.
Information Week
JANUARY 6, 2021
Many DevOps teams are advancing to CI/CD, some more gracefully than others. Recognizing common pitfalls and following best practices helps.
The Verge
JANUARY 6, 2021
Image: Sony Electronics. Sony has announced that it’s going to start selling a series of modular displays that can be used to create digital movie sets ( via The Hollywood Reporter ). If this kind of technology seems familiar, it may be because Industrial Light & Magic and Epic Games built similar sets to help create The Mandalorian. They displays are part of Sony’s Crystal LED line, which are modular panels that use MicroLEDs, and were previously marketed as being used for signage.
Gizmodo
JANUARY 6, 2021
Newly-elected member of West Virginia’s House of Delegates Derrick Evans was among the insurrectionists who stormed the U.S. Capitol on Wednesday, and we know this because he streamed video of himself doing it in which he referred to himself in the third person. Read more.
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
Venture Beast
JANUARY 6, 2021
Former Sony Online Entertainment president Lewis "Kelly" Flock, who backed titles such as God of War and Twisted Metal: Black, has died. Read More.
GeekWire
JANUARY 6, 2021
The 326-unit Hampton Greens complex in Bellevue, Wash., is one of the properties that the new Amazon fund will help to preserve as affordable housing. (King County Housing Authority Photo). Amazon is committing more than $2 billion to affordable housing initiatives in the regions of Seattle, Nashville, Tenn., and Arlington, Va., attempting to leverage its extraordinary financial assets to address disparities in three communities where its rapid growth risks deepening the economic divide.
Venture Beast
JANUARY 6, 2021
Intel's RealSense ID performs facial authentication on-device. The company says it's designed to address needs in a range of industries. Read More.
Gizmodo
JANUARY 6, 2021
As a child of the 80s, I didn’t have an Atari, an NES, or even a Sega Master System. My first console was actually our family’s first computer: the Commodore 64. It was a passable gaming system, but more importantly, it was a device that taught me that technology was something that could be fun to explore and its… Read more.
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
Venture Beast
JANUARY 6, 2021
Researchers tested near-state-of-the-art AI models on a new hate speech dataset, demonstrating significant deficiencies in their accuracy. Read More.
Tech Republic Cloud
JANUARY 6, 2021
Jack Wallen walks you through the process of installing the latest release of the on-premise cloud server, Nextcloud 20.
GeekWire
JANUARY 6, 2021
Dave Limp, Amazon’s devices and services chief, has introduced a number of Alexa-enabled products over the years. (GeekWire File Photo). Amazon is reportedly working on a new Alexa-enabled bedside device that does more than soothe you to sleep with white noise or wake you up with an alarm. The device could assess how well you’re actually sleeping.
Venture Beast
JANUARY 6, 2021
User-generated game platform Roblox has raised $520 million in a direct listing. The deal values Roblox at $29.5 billion. Read More.
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
TechSpot
JANUARY 6, 2021
In June of last year, Apple announced that new privacy features were coming in iOS 14. The new protocols would give users the choice to allow or deny data collection on a per-app basis. Apple delayed implementing the new feature to "early 2021" after backlash from advertisers, Facebook, and Google.
Venture Beast
JANUARY 6, 2021
Mobile game developers Kabam, Wildlife Studios, and technology company AppLovin talk about how they diversify their marketing strategies. Read More.
TechSpot
JANUARY 6, 2021
The US Patent and Trademark Office granted Apple two patents on Tuesday that may indicate engineers are looking at a radical new product design featuring reverse charging. Diagrams show a MacBook Pro equipped with multiple charging coils beneath the lid, trackpad, and areas adjacent to the trackpad.
Venture Beast
JANUARY 6, 2021
The game industry grew 12% to $139.9 billion in 2020 from $120.1 billion in 2019, according to market researcher SuperData. Read More.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Gizmodo
JANUARY 6, 2021
In yet another dastardly twist in the ongoing SolarWinds debacle, the U.S. Department of Justice announced Wednesday that hackers had accessed the inboxes of over 3,000 DOJ employee Microsoft email accounts. Read more.
Venture Beast
JANUARY 6, 2021
Hootsuite has acquired Sparkcentral, a customer engagement platform that offers virtual agents and automated message distribution. Read More.
The Verge
JANUARY 6, 2021
Illustration by Alex Castro / The Verge. Facebook has been ordered to pay €3.83 million (around $4.72 million) in damages to an Italian developer over the social network’s “Nearby” feature. Reuters reports that the Milan-based appeals court upheld a 2019 ruling saying Facebook had copied the feature from developer Business Competence’s Faround app. The case dates back to 2012.
Tech Republic Security
JANUARY 6, 2021
Adding a user with admin privileges on Linux is easier than you think. Jack Wallen shows you how.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
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