Wed.Nov 21, 2018

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Tier It Up: A Winning Strategy For Customer Success Management Programs

Forrester IT

When my B2B clients on Forrester’s Customer Experience (CX) Council first start considering a customer success management (CSM) program to boost their retention and enrichment, I often hear that initial flash of concern: How do I scale the same CSM practices across my entire book of business? The answer is that the most successful CSM programs use tiered structures that balance people […].

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Reducing the risk of targeted phishing attacks

CTOvision

For us the big way to reduce the chance of targeted phishing attacks is to use the email by a major cloud provider like Google or Microsoft, and configure it appropriately. But we should all keep looking for tips. Read John Randall’s article about how small and medium businesses could reduce the risk of targeted […].

Google 287
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Google’s Plan To Fix Healthcare With AI

Forrester IT

For years, Alphabet (Google’s parent company) has let its businesses build out their own healthcare solutions without imposing an overarching healthcare strategy. As a result, the company now has no less than six different businesses pursuing healthcare initiatives without a unifying objective.

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A New AWS Snowball Edge Provides The Power Of The Cloud In Disconnected Environments

CTOvision

For the last decade enterprise architects have all known the importance of engineering continuous connectivity to cloud services. If you want to use the cloud you have to have a path to it. For parts of the enterprise who may operate at the edge, where connectivity can be an issue, it has been hard to […].

Cloud 272
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Nine More Questions for 3M Industrial Group Marketing Leader, Penny Wise

Forrester IT

This year’s B2B Marketing and Sales Forum wrapped up just over a month ago, but I wanted to continue the great conversation I started with Penny Wise, Marketing Director – Industrial Business Group at 3M and get to more of the great questions posed by our Forum audience.

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Some Good OPSEC Here: Amazon suffers data breach but remains tight-lipped on details

CTOvision

Just days before the huge Black Friday sale, the online e-commerce giant, Amazon has suffered a data breach. Amazon has not divulged details about how many users are affected or what data was accessed by the hackers. In an email sent to customers, including security guru Graham Cluley (below), Amazon fessed up to the data […].

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More Trending

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L0rdix becomes the new Swiss Army knife of Windows hacking

CTOvision

A new hacking tool making the rounds in underground forums has been deemed the latest “go-to” universal offering for attackers targeting Microsoft Windows PCs. The software is called L0rdix and according to cybersecurity researchers from enSilo is “aimed at infecting Windows-based machines, combines stealing and cryptocurrency mining methods, [and] can avoid malware analysis tools.” In a blog […].

Windows 184
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Five Tips to Becoming a More Agile Business

Information Week

Companies across every industry will need to become more nimble and responsive to remain competitive in today's fast changing marketplace.

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Here We Go Again: Instagram bug inadvertently exposed some users’ passwords

CTOvision

According to The Information, Instagram has suffered a serious security leak of its own that could’ve exposed user’s passwords. While Facebook recently had a much more serious problem linked to its “View As” tool that was being actively exploited by… someone, the Instagram issue is linked to its tool that allows users to download a […].

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Top 5 Reclining Office Chair Reviews

Galido

Information Technology Blog - - Top 5 Reclining Office Chair Reviews - Information Technology Blog. If you need to sit working in home or office for hours, you need a comfortable and durable chair to make your work comfortable and fast. Reclining office chairs are the modern trend since they are adjustable, durable, and more comfortable when compared to the traditional office chairs.

Trends 94
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Opinions May Vary On This: 4 of the worst data leaks so far this year and why you should be worried

CTOvision

When buying tickets online, when job-seeking, when scrolling through social media on your phone, or checking your data allowance, it may not seem it but you’re at risk of being hacked. Data leaks are nothing new but the prospect of hackers breaching our accounts to steal valuable data — or, worse still, the notion our bank […].

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Top 7 Effective Antimalware Software for Windows 2019

Galido

Information Technology Blog - - Top 7 Effective Antimalware Software for Windows 2019 - Information Technology Blog. While malware threat is emerging large and causing serious damage to users around the world, it becomes important to place necessary countermeasures to stay safe. Here, best antimalware software tools offer an easy solution to keep your system safe from various cyber threats including malware attacks.

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How Effective Is AI Crime Prediction? Evaluating Our London Crime Prediction Model

Dataconomy

Last year, we set up a prediction model on crime in London. We had established the model already, grounded in open data, but updated it to make predictions about 2017. We took the data provided by the police in the greater London area, and by enriching this data with Points. The post How Effective Is AI Crime Prediction? Evaluating Our London Crime Prediction Model appeared first on Dataconomy.

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Increasing Operational Efficiency with Document Management Software

Galido

Information Technology Blog - - Increasing Operational Efficiency with Document Management Software - Information Technology Blog. Document management is one of the most crucial aspects of business process management. Practically every operation of a business involves the movement, processing and filing of one document or the other. If this process is not smooth and precise, several business processes will be delayed or compromised.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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The Characteristics of Digital Management

Future of CIO

Integral digital management competency = Holism + Interdisciplinarity + Innovation With very nature of hyperconnectivity and interdependence, the exponential growth of information and frequent changes, the digital business today is not just working within the industry, but also permeating cross-ecosystem which is dynamic, continuous and interactive, perhaps we need to consider the digital organization as the self-organized but interlaced and hyper-connected ecosystem.

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Blog Article or Coursework Essay Writing

Galido

Information Technology Blog - - Blog Article or Coursework Essay Writing - Information Technology Blog. Are you sitting next to a piece of white paper or a blank screen with a blinking cursor and wondering how to start writing a blog article, essay or thesis? Well, you are not alone. Millions of students around the world face a similar dilemma of how to start their essay or essay in the right way.

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The Popular Quotes of “Digital Master” Series about Gratitude, Love, Creativity, Change to Celebrate Holiday Nov. 2018

Future of CIO

Be grateful to understand others and be understood. " Digital Master ” is the series of guidebooks (26+ books) is to perceive the multifaceted impact digital is making to the business and our society, help forward-thinking organizations navigate through the digital journey in a systematic way, and avoid “rogue digital.” Here is the set of popular quotes about gratitude, love, creativity, change to celebrate the holiday. 1 The most ADVANCING thing in the world is the advanced mindset. ?

Energy 40
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5 Mobile Applications for Drug Testing

Galido

Information Technology Blog - - 5 Mobile Applications for Drug Testing - Information Technology Blog. Drug testing was first mandated in 1987 by former US president Ronald Reagan, who required federal employees to undergo it. Soon, companies in the private sector followed suit, and the procedure became more popular in the 1990s when the war on drugs gained momentum.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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The Monthly Organizational Structure Tuning: Fine-Tuning a Learning Organization Nov. 2018

Future of CIO

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. From an organizational structure perspective, how can you fine-tune the digital dimensions of your organizational development?

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Purchase Orders Make Shopping Convenient

Galido

Information Technology Blog - - Purchase Orders Make Shopping Convenient - Information Technology Blog. When you own a home health care agency or are responsible for the inventory of a hospital, you need all of the convenience and help you can get with keeping everything in order. The need for durable medical supplies in these industries is imperative to the operation, no pun intended, of the business.

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Amazon Redshift and the art of performance optimization in the cloud

All Things Distributed

People often ask me if developing for the cloud is any different from developing on-premises software. It really is. In this post, I show some of the reasons why that's true, using the Amazon Redshift team and the approach they have taken to improve the performance of their data warehousing service as an example. The Amazon Redshift team has delivered remarkable gains using a few simple engineering techniques: Leveraging fleet telemetry.

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MacX DVD Ripper Pro: The Best DVD Ripper

Galido

Information Technology Blog - - MacX DVD Ripper Pro: The Best DVD Ripper - Information Technology Blog. Today we return again to talk about MacX DVD Ripper Pro. This application for Mac OS and Windows OS allow you to quickly convert your video DVDs in various digital formats compatible with your iPhone and iPad. A great tool to play videos on our smartphones and tablets.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Channel Software Tech Stack (2019) – INFOGRAPHIC

Forrester IT

(CLICK FOR HIGH RES) The channel technology stack is a group of technologies that brands leverage to manage and improve their indirect sales process and partner programs. Often, the focus of channel technologies is to make difficult processes easier, automate workflows, measure multi-tier activities, and drive more efficient spending, coverage, and partner communication.

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3 Marketing Tactics for E-Commerce Stores

Galido

Information Technology Blog - - 3 Marketing Tactics for E-Commerce Stores - Information Technology Blog. Your e-commerce store could still be in its startup stage, or it could be a real player in its market — regardless of where it’s at in its lifecycle, it needs to be marketed proficiently. This means that you, as its owner, need to stay up to date with all the latest advertising tactics, and you need to be deploying them in your campaigns.