Forrester IT
JULY 27, 2018
Of course you should use journey maps to define CX metrics — it’s the only way to define outside-in CX metrics that: Capture important pain or peak points. Measure the right CX drivers. Align operational metrics with customers’ expectations (e.g., how you measure delivery times). But why are only 39% of CX pros using journey maps […].
CTOvision
JULY 27, 2018
On 2 August 2018 Cloudera is hosting a virtual event where you can hear from some of the greats in enterprise technology about how they built data-drive organizations. The event will include special segments from people who have done big things with data, including Mark Ramsey, Chief Data Officer GSK and Jason Knuth, Data Solutions [.].
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Forrester IT
JULY 27, 2018
Since I first wrote about digital transformation back at the end of 2012, the term has become wildly overhyped. Since CEOs are now at least asking about digital transformation, and every technology vendor now claims expertise in digital transformation, it’s time to burst a few of the myths surrounding digital transformation. But first, let’s recap […].
CTOvision
JULY 27, 2018
EclecticIQ is a global enabler for threat intelligence-powered cyber defenses. They are an intelligence platform that we built by analyst for analysts. Unlike others in the space, who are focused more on data management and SOC use cases, EclecticIQ is focused on automating mundane tasks and providing the human analyst with superior capabilities to perform [.].
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Forrester IT
JULY 27, 2018
What you’ll hear from the press this week: Facebook missed its earnings for the first time since 2015. But in our world, 43% YOY increase in revenue and 11% YOY increase in DAUs and MAUs is still a solid performance. Facebook continues to diversify by augmenting its core Facebook social network with ancillary products (Instagram, […].
Mick's IT Blog
JULY 27, 2018
Recently, I was reviewing the bitlocker recovery password backups. We still use active directory to store them, and yes, we are planning on moving to MBAM. That is a ways off as we're in the process of the Windows 10, Exchange 2016, and Office 2016 migrations. While looking over the AD backups, I noticed some machines stored multiple recovery passwords due to systems being reimaged and then some had duplicates.
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Anoop
JULY 27, 2018
System Administrator Appreciation Day 2018 System Admin Day at a lighter note … No offence … We love System Admins. Happy SysAdmin Day – A Special Celebration at Office. courtesy whatsapp video. The post Happy System Admin Day appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.
Forrester IT
JULY 27, 2018
Great customer service helps control costs as companies squeeze out operational efficiencies. It also fuels sustainable top-line revenue growth by providing differentiated experiences that keep customers loyal to your brand. We just finished assessing 20 of the most important technologies in the customer service in terms of their maturity and business value.
Cloud Musings
JULY 27, 2018
In my first post of this series, “CloudMigration Part One: An Overview,” I provided a high-level summary of how enterprises should migrate applications to the cloud. In this installment, the focus is on enterprise data and why your organization may need to review and reclassify its data before moving anything to the cloud. Cloud computing has done more than change the way enterprises consume information technology.
Forrester IT
JULY 27, 2018
The U.S. Bureau of Economic Analysis (BEA) released its Q2 2018 report on US gross domestic product this morning, and it contained some surprises for the US tech market. Real GDP growth for the quarter was about what we expected: 4.1% on a seasonally adjusted annualized basis versus our assumption of 3.9% in our July […].
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Network World
JULY 27, 2018
When selecting VPN routers, small businesses want ones that support the VPN protocols they desire as well as ones that fit their budgets, are easy to use and have good documentation. We looked at five different models from five different vendors: Cisco, D-Link, and DrayTek, Mikrotik and ZyXEL. Our evaluation called for setting up each unit and weighing the relative merits of their price, features and user-friendliness. [ Learn who's developing quantum computers.].
Galido
JULY 27, 2018
Information Technology Blog - - How To Hide My IP Address Using A VPN - Information Technology Blog. In today’s connected world, security is a major concern. As soon as you connect to the Internet using your smartphone or PC, you become a target for hackers, viruses, malicious programs and different new threats that are seemingly appearing with every passing day.
Network World
JULY 27, 2018
When selecting VPN routers, small businesses want ones that support the VPN protocols they desire as well as ones that fit their budgets, are easy to use and have good documentation. We looked at five different models from five different vendors: Cisco, D-Link, and DrayTek, Mikrotik and ZyXEL. Our evaluation called for setting up each unit and weighing the relative merits of their price, features and user-friendliness. [ Learn who's developing quantum computers.].
Future of CIO
JULY 27, 2018
Digital is fluid, digital is also complex. It becomes complex if things do interact, particularly in the case of nonlinear interactions at today’s dynamic digital ecosystem. IT provides an important structure and framework to streamline the processes and orchestrate the digital transformation. The well-developed IT-led digital transformation framework laser focuses on the strategic goals and maintains the digital balance for driving change in a structural way.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Future of CIO
JULY 27, 2018
"Digital Master” is the series of guidebooks (23+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advises on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide the insight about Change Management.
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