Mon.Feb 15, 2021

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Adopt Three Practices To Boost Resiliency For Customer Service

Forrester IT

The COVID-19 pandemic has catalyzed the need for change in customer service organizations – changes in the ways we work, we hire new talent, we invest in new technology, and in the way we practice risk management. We are all aware of the operational holes that were exposed when contact centers moved agents home in […].

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The Graph Protocol is exploring new blockchain integrations, including Bitcoin

CTOvision

Crypto startup The Graph has announced it is exploring providing support for additional layer-one blockchains, including Bitcoin, Polkadot and NEAR. The potential integrations, which comes over a month after The Graph […].

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Fix ConfigMgr Power BI Report Unexpected Error | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s understand how to fix ConfigMgr Power BI Report Unexpected Error. I was not able. Read More Fix ConfigMgr Power BI Report Unexpected Error | SCCM. The post Fix ConfigMgr Power BI Report Unexpected Error | SCCM appeared first on How to Manage Devices by Anoop C Nair.

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Will The Cloud Take Down The Mainframe?

CTOvision

Read Lenley Hensarling, chief strategy officer at Aerospike explain to Tom Taulli that mainframe or legacy systems are here to stay for another 30 to 40 years on Forbes : […].

Cloud 426
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Your Digital Transformation is Floundering? Revealing Why

Social, Agile and Transformation

Sorry folks, your efforts to move to the cloud, create CI/CD pipelines, or centralize a data lake is not digital transformation. Nor are projects to get your organization on Microsoft 365, establish unified communications, or develop microservice architectures. . And watch out for vendors who are selling products that "deliver digital transformation.".

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Wickr Global Federation feature allows enterprise and govt entities to securely communicate using E2EE

CTOvision

Wickr announced the general availability of “Global Federation”, a feature that will allow enterprise and government entities to securely communicate using end-to-end encryption (E2EE) with individual users and mission-critical partners […].

More Trending

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Some Reasons Why Ethereum is stagnating behind Bitcoin after its rally to new record-high

CTOvision

Read Joseph Young take a look at why Ethereum’s price is lagging behind Bitcoin after its last week rally to an all-time high on Cryptoslate : The price of Ethereum […].

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Operation Super Fruits: Site Reliability Engineering vs. DevOps

Association of Information Technology Professional

Learn how site reliability engineering (SRE) and DevOps work together to help you run operations at scale.

Devops 163
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IBM-Palantir pact speeds AI app delivery for hybrid clouds

CTOvision

Last week we had reported how Palantir is adopting IBM’s IBM’s Red Hat OpenShift. Ed Scannell takes a look at how the IBM-Palantir tie-up could speed up artificial intelligence Apps […].

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Texas is Colder Than Alaska Right Now

Gizmodo

In a turn of events that will surprise exactly no one at this point, a large swath of the United States is currently experiencing an extreme and unprecedented weather event. Read more.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Jaguar will be an all-electric car brand from 2025

The Verge

Photo by Sean O’Kane / The Verge. UK automaker Jaguar Land Rover (JLR) says its Jaguar luxury brand will be all-electric by 2025. Meanwhile, its Land Rover brand will release its first all-electric vehicle in 2024, the first of six fully electric models planned for release over the next five years. JLR’s transition will be funded by a £2.5 billion (around $3.5 billion) a year investment into electrification and related technologies, Bloomberg reports.

.Net 145
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Future Windows 10 update will reportedly add floating Start Menu and rounded corners

TechSpot

Windows Latest writes that Sun Valley has been in the works since last year and will introduce a “sweeping visual rejuvenation of Windows,” including a new interface that takes full advantage of Microsoft’s Fluent Design and WinUI language.

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Scooter-sharing startup rides out pandemic as Zoomers, with a successful pivot to consumer sales

GeekWire

The electric scooter from Zoomers. (Zoomers Photo). With a plan to move faster and with more innovation than traditional e-scooter rental companies, Shared hit the streets in 2019. When COVID-19 hit a year later, the Seattle-based company nearly crashed. Now Shared is Zoomers , riding a pivot in Portland that started last May and turned the scooter-sharing startup into a direct-to-consumer and logistics hardware business.

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Nvidia's GeForce RTX 3060 lands on February 25 for $329

TechSpot

Nvidia 3000-series cards went live in the latter half of 2020 but myriad of issues ensured in-store inventory remained virtually extinct. That’s still the case today, as the only way to get your hands on a new card is to pay an exorbitant price on a third-party marketplace.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Here’s a first look at Microsoft’s xCloud for the web

The Verge

Microsoft has started testing its xCloud game streaming through a web browser. Sources familiar with Microsoft’s Xbox plans tell The Verge that employees are now testing a web version of xCloud ahead of a public preview. The service allows Xbox players to access their games through a browser, and opens up xCloud to work on devices like iPhones and iPads.

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Linux 101: How to remove legacy communication services

Tech Republic Security

To keep your Linux servers and desktops as secure as possible, you should check for (and remove) legacy communication services. Jack Wallen shows you how.

Linux 137
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Spotify to employees: If you want to work from another country, go for it

Tech Republic Cloud

Spotify will also reassess its office space as it introduces permanent flexible-working options for employees.

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IBM’s hybrid cloud strategy is gaining steam

Venture Beast

IBM is quietly acquiring capabilities and establishing partnerships that may make it the number one provider of hybrid cloud solutions. Read More.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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3 Ways to Empower Female Software Engineers on Your Team

Information Week

In recent years, organizations have been making small strides in establishing greater diversity within their engineering teams -- but it's not enough.

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What are low-code databases?

Venture Beast

More and more new products are opening up opportunities for non-programmers through well-designed and simplified interfaces. Read More.

Big Data 141
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PocketBook launches 7.8-inch e-reader with new color E Ink screen

The Verge

E-reader company PocketBook has announced and released the InkPad Color, a 7.8-inch device that uses E Ink’s latest color technology. PocketBook tells The Verge that it’s the first device with a new Kaleido panel to be available in the US and Europe. According to the company, the new version of Kaleido has a different color filter pattern that offers better contrast and color saturation than the first Kaleido, which is itself pretty new technology.

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Class-action lawsuit filed against Sony over DualSense controller drift issues

TechSpot

Last week brought reports that some PS5 owners had found their DualSense controllers were displaying drift—analog sticks detecting phantom inputs. It quickly led to Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D) asking anyone with affected controllers to contact the law firm through an online form.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Networks are struggling in Texas amid historic winter storms

The Verge

Illustrator by Alex Castro / The Verge. Much of Texas has been hit by a historic winter cold front, leaving many without power and affecting internet and cell phone services in the state. Downdetector is showing spikes in user reports for T-Mobile and AT&T from Austin, Dallas, Houston, San Antonio, and the surrounding areas. “We’re experiencing network issues following severe weather in several areas of the country and especially across Texas,” T-Mobile president of technology Neville Ray sa

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Solidatus raises $19.5 million to expand its enterprise data lineage platform

Venture Beast

Solidatus, a data management and modelling platform for enterprises, has raised $19.5 million in a series A round of funding. Read More.

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How Do Animals Perceive Time?

Gizmodo

I’m writing this on a Tuesday, at 2:26 p.m. Minutes ago, it was 9 a.m., or so it feels; back then, I was enjoying the delusion, refreshed each morning, that I’d accomplish what I needed to do today. I still might—there are hours left in the workday—but I’m wiser than I was when I woke up five hours ago: it’ll be 7pm… Read more.

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NZXT officially recalls 33,000 H1 PC cases in US and Canada

TechSpot

Last November, NZXT stopped sales of the H1 following reports of the two screws used for attaching the PCIe riser assembly to the chassis causing an electrical short circuit, posing a fire risk. The company says it has received 11 reports of "circuit boards overheating or catching fire worldwide, six.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The WandaVision Conversation I Can't Stop Thinking About

Gizmodo

WandaVision is a tense show, and it’s only getting tenser. As we barrel towards its conclusion, we’re watching Wanda Maximoff’s grip on the reality she’s created for herself and her synthezoid husband in Westview, New Jersey slip little by little. As mysteries spool out on top of mysteries and secrets unravel, there’s… Read more.

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Take-Two boss says single-player games aren't dead

TechSpot

Speaking during a recent earnings call (via Gamespot), Take-Two boss Strauss Zelnick said: "The folks at Rockstar Games intended to create a powerful single-player experience a story-driven experience. And Rockstar has always been known for great stories and great single-player experiences and then developed in addition, a massive multiplayer opportunity.

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Android 12’s dessert name might be Snow Cone, but we thought of 17 better ones

The Verge

Illustration by William Joel / The Verge. We’re eagerly awaiting to hear official news about Android 12, Google’s next major update to its mobile operating system, and we might have gotten an early look at some big UI changes just last week, thanks to XDA Developers. But now, thanks again to XDA Developers , we might know something even more important: Android 12’s dessert name.

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Stadia is getting more than 100 new games this year

TechSpot

With Google closing its first-party game development studio for Stadia and Terraria developer Re-Logic canceling its Stadia port after losing access to its Google accounts, morale wasn’t exactly high.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.