Tue.Oct 24, 2017

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Nearly 200 arrested for airline ticketing fraud

Computer Weekly

Police have arrested nearly 200 people for airline ticketing fraud in an international operation involving public and private sector organisations

Airlines 189
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Politics of a New PBX: Managing Who Gets Which Phone

IT Toolbox

Anytime politics are involved with deploying new technology, it becomes more about popularity than about the needs and requirements of the individuals involved. Over the years, as IP phones have become more advanced—color touchscreens, multiple lines, web-based applications, advanced unified communications (UC) functions—I’ve seen the political battles play out over and over again.

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UK’s FCA to probe Equifax breach of Britons’ data

Computer Weekly

The UK’s financial regulatory body has announced it is to probe the Equifax data breach believed to have affected hundreds of thousands of Britons

Data 183
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Use Your CRM Application to Build Repeat Customer Sales

IT Toolbox

After converting a prospect to a consumer, too many salespeople think that the hard work is over. It’s time to move on to the next opportunity. Abandoning a new customer is a costly oversight.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Scottish Water extends ServiceNow following HR success

Computer Weekly

Having pioneered optimising the joiners and leavers process, the IT service management team at Scottish Water can now show other areas of the business the benefits of ServiceNow

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Improve CRM User Engagement

IT Toolbox

Improving user engagement by using your customer relationship management (CRM) platform should become an ongoing process as new features become available and your business becomes more agile in your sales and marketing practices. Here are some ways to improve user engagement with your CRM solution. Involve Stakeholders at All Levels in the Design of the CRM Solution.

Agile 133

More Trending

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Mixed reality will bring CRM to the front line of the hospitality market

IT Toolbox

What is mixed reality, or MR? Prepare yourself because this could soon become a buzz-acronym within the CRM industry, according to Microsoft executive Stuart Greif. In short, mixed reality combines the best elements of virtual reality (VR) and augmented reality (AR).

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Demand for IT contractors increases amid business uncertainty

Computer Weekly

IT contractors in the UK are in increasing demand and are getting longer contracts, as uncertainty around Brexit and a skills shortage open up more possibilities for non-permanent hires

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Five Creative Uses for ERP APIs

IT Toolbox

With data becoming a key market differentiator and source of competitive advantage for businesses, application programmer interfaces (APIs) have taken on an importance far beyond their initial role as the source of mashup web services in the early days of the internet.

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IT department keeps Volvo Ocean Race sailors on even keel around the world

Computer Weekly

As seven yachts compete in the latest Volvo Ocean Race, the IT team supporting the event is engaged in a race of its own

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to tell when ERP implementation is going off the rails

IT Toolbox

Enterprise resource planning system implementations rarely go smoothly from start to finish. But by the time an implementation fails entirely, problems have been percolating for weeks, months or even years. The team overseeing the struggling project, however, usually is caught by surprise.

How To 124
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UK workers not worried about artificial intelligence’s impact on their careers

Computer Weekly

Professionals accept that software robots will take over some of the work tasks they do, but they increasingly see this as a good thing

Software 149
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Organizational Leadership Tip: Produce the Document!

IT Toolbox

I remember the first time I was called upon to be an organizational leader. Mostly I remember feeling terror. I also remember that sick feeling that comes when I flat out fail. That's how it went for me the first time. Organizational leadership is quite a bit different than team leadership.

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McAfee aims to out-innovate adversaries

Computer Weekly

Security firm intends to break the cycle of playing cat and mouse with cyber attackers, according to its technology head

Security 158
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Important Tips to Keep in Mind for Customer Relationship Management

IT Toolbox

In a previous article, we discussed several reasons why you need a customer retention strategy. Retaining customers is often much more affordable than acquiring new ones, especially when it is done correctly.

Strategy 113
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Microsoft drops lawsuit after US revises data access policy

Computer Weekly

Microsoft has dropped a lawsuit pushing for reforms of state surveillance practices in response to changes in US data access request policy, but says more reform is necessary

Policies 125
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Case study: How HCI-powered private clouds accelerate efficient digital transformation

IT Toolbox

Learn how public cloud-like experiences, agility, and cost structures are being delivered via a strictly on-premises model

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Adtran and CCS collaborate on millimetre wave for 5G

Computer Weekly

At Broadband World Forum in Berlin, network specialists Adtran and Cambridge Communications announce a technology collaboration to help rapidly and cheaply deploy dense 5G networks

Network 118
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Increase your network security: Deploy a honeypot

Network World

Have you ever wondered how a hacker breaks into a live system? Would you like to keep any potential attacker occupied so you can gather information about him without the use of a production system? Would you like to immediately detect when an attacker attempts to log into your system or retrieve data? One way to see and do those things is to deploy a honeypot.

Network 112
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Cisco aims to upskill 250,000 people by 2020

Computer Weekly

Tech giant announces several initiatives to help people in the UK to develop digital skills

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Error Fixed : Blank Emails in Outlook Components (Inbox, Folder, Outbox)

IT Toolbox

In this free guide, you will learn the process to handle blank or Missing email content related issues efficiently.

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University of Manchester launches city fitness application

Computer Weekly

University’s health research centre is using gamification to get people active as part of the Manchester CityVerve smart city demonstrator

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Anomaly detection

IT Toolbox

Hackers are becoming very smart and in many cases very well funded, simply because the rewards can be enormous

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Nordic finance watchdogs losing patience over anti-money laundering systems at banks

Computer Weekly

The financial services watchdogs have informed banks that they have to do more to improve anti-money laundering systems

Banking 135
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Install Dynamic Applications using SCCM CB Full Standalone Media

Anoop

The SCCM CB standalone media wizard helps admin to create ISO file (.iso). This ISO file helps to build machines which are not connected to the network. Standalone media in SCCM contains everything that is required to deploy the operating system on a computer. The machine should not be connected to an SCCM CB site or […]. The post Install Dynamic Applications using SCCM CB Full Standalone Media appeared first on Anoops.

Media 103
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Appliance maker Bosch to run voice and communications in the cloud

Computer Weekly

German industrial giant will spend $60m on Avaya’s private cloud communications service over the next five years

Cloud 113
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The Changing Tides of Mobile App Development

IT Toolbox

The tidal wave of mobile apps doesn't appear to be stopping anytime soon

Mobile 133
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Apple Pay launches in Nordic region with Nordea, Jyske Bank and St1 partnerships

Computer Weekly

Nordic banks take on Apple Pay to give the mobile payments service a regional boost

Banking 127
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Kim Jong-Un strikes again!

IT Toolbox

North Korean hackers stole a vast cache of data, including classified wartime contingency plans

Data 113
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Top 1000 Tech Bloggers

Cloud Musings

The Rise " Top 1000 Tech Bloggers " leaderboard recognizes the most inspiring Tech journalists and bloggers active on social media. They use Klout scores (50%) and the blogger's twitter conversations on "tech" (50%) to rank these leaders on their social media influence. The first 100+ tech writers and bloggers on this board were picked from a Twitter search.

Media 87
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.