Wed.Feb 26, 2020

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Q&A On CX Measurement And ROI

Forrester IT

I recently cohosted the webinar How To Prove The ROI Of CX with Ben Brown, a senior consultant from Forrester’s Total Economic Impact™ (TEI) team. Ben creates ROI models for a living, so he was the perfect partner in crime for this webinar. Participants asked us questions about customer experience (CX) measurement, business cases, and […].

How To 397
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Healthcare industry at greatest risk of data breach

CTOvision

The healthcare industry has significantly more exposed attack surfaces than any other industry surveyed, according to Censys’s research findings of cloud risks and cloud maturity by industry, revealed at RSA Conference 2020. Leveraging the Censys SaaS Platform, company researchers measured the occurrence of exposed databases and exposed remote login services – two key indicators of modern […].

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Trending Sources

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Digital Services 2020: Time For A Reality Check

Forrester IT

Cliché, but true: digital transformation takes more than a village. Forrester’s 2019 Services Survey revealed that working with services providers to accelerate transformation is the top transformation action they’re taking this year. Despite the importance of and significant investments in these relationships, the realized value is failing to meet expectations for providers and customers alike […].

Survey 369
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One in Three SMBs Rely on Free Cybersecurity Tools or Nothing

CTOvision

One in three small businesses with 50 or fewer employees rely on free or consumer-grade cybersecurity tools stated a research commissioned and published by BullGuard. The research also pointed out that one in five companies do not use any endpoint security whatsoever. The research, which surveyed small businesses in the U.K. and the U.S., suggested […].

Tools 256
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Cloud, Edge, And Beyond

Forrester IT

At the PTC’20 conference in Hawaii earlier this year, myself, Joe Weinman from XFORMA LLC, and Dave Temkin from Netflix conducted a power session on how new networking technologies (such as 5G), plus emerging software, computing, and storage approaches, are driving massive corporate IT transformations. These technologies are coming together to help clients drive up […].

Cloud 342
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The Top Ten Worst Vulnerabilities

CTOvision

Read Dan Raywood list top ten worst vulnerabilities on Infosec Magazine : Vulnerabilities proved to be one of the main security trends of 2019. Despite all of the testing, warnings and advice around vulnerability management, it seems the challenges that organizations face in finding and patching vulnerabilities are not going away anytime soon. Industry research […].

Trends 256

More Trending

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Five steps to avoid a cloud data breach

CTOvision

Read Sally Adam list five steps to avoid a cloud data breach on Sophos Blog : Earlier this week the personal details of more than 10.6 million MGM Resort hotels guests were published on a hacking forum, the result of a cloud server data breach. With this in mind, we take a look at some things […].

Cloud 239
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Limitations of Augmented Reality: Lessons Learned from Laan Labs

Forrester IT

I had the opportunity to speak with the founders of Laan Labs today – Jason Laan, Christopher Laan, and Will Perkins. I learned a couple of really important points about the limitations of AR today. They include: Consumers expect magic, but it just isn’t there today when it comes to precision. Some of your success […].

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Report: Shadow IoT Emerging as New Enterprise Security Problem

CTOvision

When it comes to protecting against Internet of Things (IoT)-based threats, many organizations seem have a lot more to deal with than just the officially sanctioned Internet-connected devices on their networks. A new analysis by Zscaler of IoT traffic exiting enterprise networks showed a high volume associated with consumer IoT products, including TV set-top boxes, IP […].

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Key Considerations On The “New” Cornerstone OnDemand

Forrester IT

Recent Acquisitions Set The Stage For A Scalable Learning And Talent Powerhouse Cornerstone OnDemand, a long-standing provider of corporate learning and talent management solutions, entered into an agreement to acquire Saba, an early innovator in corporate learning and talent management solutions. This is not the first acquisition announcement by Cornerstone this year.

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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Centripetal Networks: An OODAcon 2020 Future Proof Sponsor

CTOvision

Centripetal Networks is a sponsor of Future Proof, our 2020 OODAcon. We have tracked Centripetal Networks from their roots to their market leading position today (Bob was on the board and remains and advisor to the firm). Centripetal is a leader in intelligence driven network security, with capabilities no other firm has in enabling action […].

Network 237
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The Right Way To Think About “Company Values”

Forrester IT

Leaders are using the term “company values” with such force and frequency that it’s hard not to toss it into the infamous camp of marketing buzzwords. Google data shows that “company values” as a search term is twice as popular today as it was in 2015. Talk of company values is not to be dismissed […].

Company 294
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Install WSUS for ConfigMgr Software Update Point Role | SUP | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. In this post, you shall learn how to install WSUS for ConfigMgr Software Update Point (SUP). Let’s see how to install WSUS on Server 2019 for SCCM SUP. Launch Server Manager Launch Server manager and select Role-based or feature-based installation Click Next Select Destination Server Select destination server and click NEXT Select Server Roles Select […].

Software 212
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The Time For Digital Rhetoric Is Over: Governments Must Overcome Execution Barriers And Fulfill Their Promises

Forrester IT

I recently had the pleasure of congratulating Chris Fechner on his appointment as the new Queensland Government Chief Customer and Digital Officer, a position announced by the Minister for Digital Technology Mick de Brenni late last year. Chris leaves behind the role of Chief Digital and Product Officer for Service NSW, which itself was only created […].

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Install Remote Differential Compression BITS for ConfigMgr

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s dive deep into step by step guide to Install Remote Differential Compression & BITS for ConfigMgr | SCCM | MEMCM. These two components are part of SCCM primary server installation prerequisites. Launch Server Manager Launch Server manager and select Role-based or feature-based installation Click Next Select Destination Server Select destination server and click NEXT […].

Windows 189
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Cisco security warnings include firewall holes, Nexus software weaknesses

Network World

Cisco has issued another batch of security warnings that include problems in its Firepower firewall (FXOS), Unified Computing System (UCS) software and Nexus switch operating system (NX-OS). Network pros react to new Cisco certification curriculum.

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Learn How to Access WVD Resources from iOS Devices|Remote Resources

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. In this post you learn how to access WVD resources from iOS or iPadOS devices. Let me know if you have any questions in the comments section of the post. Let’s dive into Access WVD Hostpool from iOS Devices options from iOS RD Client. Prerequisites You need to have WVD setup ready before you try […].

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Should CIOs Kill Off Passwords?

The Accidental Successful CIO

Is there a better way to secure applications and websites? Image Credit: Mike Corbett. When your IT department creates a new website for users to access, how do they go about securing it? If you are like most IT departments, you require users to make use of a unique username and a password. That password may be a bit complex: it has to be so long, must contain upper and lower characters, has to have a special character in it, etc.

Security 130
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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AI, ML Keys to Driving an Even More Diverse Workplace

Information Week

But CIOs and IT leaders must also establish an open communication channel to discuss disabilities and accessibility awareness to help reinforce a culture of inclusion.

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How Technology Drives Intelligence in Students

Galido

Information Technology Blog - - How Technology Drives Intelligence in Students - Information Technology Blog. Technology is now integrated into almost everything. From our kitchen appliances to classrooms, it is undeniable that technology has revolutionized the world in ways that a lot of people cannot even comprehend. One of the biggest industries that technology has changed and revolutionized is the education sector.

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Get Serious About SaaS Management in the Enterprise

Information Week

While a software-as-a-service model leaves processing in the service provider's hands, there's plenty of work left for the IT group when it comes to administering the relationship and in supporting employee users.

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The Best New Technology Worth Investing in For Businesses

Galido

Information Technology Blog - - The Best New Technology Worth Investing in For Businesses - Information Technology Blog. Technology is moving forward at such an alarming rate in today’s day and age that it can be hard to keep pace. Technology that seemed new and innovative just a few years ago is now outdated, and in its place, there are all kinds of amazing tech that can help a business to grow in many ways.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Cloud suppliers' share of IoT data and analytics revenues to top $56 billion by 2026

Tech Republic Data Center

Right now, ABI Research said cloud suppliers bring in around $6 billion from IoT data and analytics.

Cloud 151
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Classroom Learning vs E-Learning

Galido

Information Technology Blog - - Classroom Learning vs E-Learning - Information Technology Blog. Nowadays, online training and learning through the web has become very popular. Some educational institutions offer electronic learning with advanced practical knowledge. Some institutions prefer the traditional way of learning due to misconceptions. Every coin always has two sides.

Education 110
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How to install apps remotely with Ansible

Tech Republic Data Center

One very hand trick up Ansible's sleeve is the ability to install applications on remote servers. Jack Wallen shows you how to make this work.

How To 122
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How AI Influences the Future of Work

Galido

Information Technology Blog - - How AI Influences the Future of Work - Information Technology Blog. AI or Artificial Intelligence is the future of almost all the technologies we know today. If it seems a little harsh to say that AI is the future, read on to see how this part of the ultra-sophisticated software and computer development is going to reshape the world soon enough!

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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RSA Red Team exercise highlights election threats from deepfakes and fake news

Tech Republic Security

In a RSA 2020 simulation, the Red Team compromised email accounts, created deepfake videos and spread disinformation on Election Day in Adversaria.

Exercises 116
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How Technology Drives Smartness in Students

Galido

Information Technology Blog - - How Technology Drives Smartness in Students - Information Technology Blog. Technology is now integrated into almost everything. From our kitchen appliances to classrooms, it is undeniable that technology has revolutionized the world in ways that a lot of people cannot even comprehend. One of the biggest industries that technology has changed and revolutionized is the education sector.

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How to sync Nextcloud calendars with Android

Tech Republic Cloud

To sync your Nextcloud calendars to Android, you must jump through a few hoops. Jack Wallen walks you through the process.

How To 137
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4 Informative LinkedIn Groups for Higher Education

Galido

Information Technology Blog - - 4 Informative LinkedIn Groups for Higher Education - Information Technology Blog. LinkedIn? I already have so many social apps to cover! If this was your first thought on LinkedIn, you are not alone. We all thought it will be the new social platform, and it is true but, the core purpose of LinkedIn differs from Facebook, Twitter, IG, and Snapchat.

Education 100
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.