Mon.Jan 13, 2020

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Improving Customer Experience By One Point Can Drive More Than A Billion Dollars In Revenue In 2019

Forrester IT

Want To Know The $ Value Of Improving CX By One Point? We calculated it for you — at least if you are in one of the 15 industries that our new report “How Customer Experience Drives Business Growth, 2019” features. And if you aren’t, check out how we calculated the upside of CX (see […].

Industry 296
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3 Expert Questions to Focus on Winning Digital Transformations

Social, Agile and Transformation

About a year ago, around this time a year, I spoke to a CIO about how to best kickoff digital transformation initiatives. His question, "How do I start? How do I find opportunities that will make a business impact and have the potential to drive transformation?" I don't recall the specifics of the call and his circumstances but can answer these questions.

How To 147
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Elements Of Reputation: Traits That Indicate A Thoughtful Tech GTM Strategy

Forrester IT

How do you build reputation? How do you gain trust and sustain it? These questions are as fundamental for every organization as it is for every individual personally. Trusting a company is even more critical from a buyer perspective. How can enterprise buyers gauge if their vendor partner has a robust internal strategy and thus […].

Strategy 293
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How to deal with the impact of digital transformation on networks

Network World

Digital transformation has increased the importance of the network, particularly the edge, where customers, employees, cloud applications and IoT devices connect to the enterprise. The legacy static and non-differentiated network edge of years past is no longer sufficient for many reasons, so as companies embark on digital-transformation plans, their networks must evolve.

Network 131
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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CES 2020: Key Takeaways For Retailers

Forrester IT

At last week’s CES I saw the latest and greatest advancements that will make TVs better and digital humans a reality. But my real focus: What changes will impact the retail industry? The headline: AI + computer vision + robotics = easier and more personalized customer experiences, and the chance for companies to keep up […].

Retail 214
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WSL 2: Where is it, and where is it going?

Tech Republic Data Center

With Windows 2004 in the final run-up to launch, what's happening to Microsoft's Linux tools?

Linux 143

More Trending

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6 Ways to Get Your Board on Board with Digital Transformation

Information Week

While cost efficiencies are important milestones, the real value of digital transformation lies in long-term innovation. Here's how you can get some mileage by making your case.

99
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December's Most Wanted Malware: Greta Thunberg-themed spam used to spread Emotet

Tech Republic Security

Check Point's December 2019 Index finds Emotet as lead malware for the third month in a row, spreading email spam, some which alleged support of the teen activist.

Malware 98
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The 2020s will be a pivotal decade: we all have a responsibility to believe it can be positive for humanity

Trends in the Living Networks

We have now entered the very-long-awaited year of 2020, and an entirely new decade. I truly think that everything we have experienced so far has just been prelude to the craziness of the 2020s. This will be an absolutely pivotal decade in human history, as we almost literally choose who we become and what direction we go as the human race. As I know you are, I am totally flummoxed by the blindness, greed and ugliness in the world today.

78
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CES 2020: Biggest tech trends spotted for business pros

Tech Republic Security

From analytics and AI to 5G and Wi-Fi 6, here's all the enterprise tech that took center stage at CES 2020.

Trends 88
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Microsoft's Nadella Says Tech Intensity Will Drive Retail in 2020

Information Week

Data is waiting to be leveraged for better insights on commerce and customer habits in the retail space.

Retail 95
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CES 2020: Why HBO wants us to think twice about data privacy

Tech Republic Security

A Westworld-themed experience gave attendees a creepy glimpse into tech consequences of the future.

Data 86
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An Architectural Framework as a Playground to Optimize Organizational Design

Future of CIO

An architectural framework is a collection of knowledge composed of different groups of information and knowledge. The framework is also a playground within which you structure, build and perform your work such as culture, practices, knowledge, know-how; design and plan the future enterprise for helping the organization make a transition from the current state to the future state Providing generic components and utilities: The architectural framework helps to define very flexible business bluepr

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Top Priorities for 2020

Information Week

Looking at what will keep you busy in 2020

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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The Best “Persona” Quotes of “Digital Master” Jan, 2020

Future of CIO

"Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management.

Agile 52
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FORRward: A Weekly Read For Tech And Marketing Execs

Forrester IT

Ai, Privacy and Transparency Dominate The Marketing Discussion At CES 2020 Rather than trolling the floor of the more than 4,400 exhibits at this years’ Consumer Electronics Show (CES) looking for the technology of the future, Jay Pattisall tried something different – listening to the conversations of marketers and agency executives for hot issues. Artificial […].

B2C 44
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The Monthly “CIO Master” Book Tuning: The CIO’s Reflection and Resolution in the New Year Jan. 2020

Future of CIO

Compared to the other executive positions, the CIO role continues to be shaken up, refined, reinvented and reenergized. The magic “I” of the CIO title sparks many imaginations and modern CIOs need to wear different hats and play multiple roles. Here is a set of blogs for brainstorming unconventional CIOs and reinvent IT to get digital ready. CIO’s Reflection and Resolution The CIO’s New Year Resolution: Removing Impediment and Accelerating IT Performance and Progression With the exponential grow

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Understanding Explainable AI

CTOvision

Read Ronald Schmelzer’s article in Forbes discussing what is Explainable AI (XAI) and why AI implementers are increasingly demanding explainable and transparent systems: However most of us have little visibility and knowledge on how AI systems make the decisions they do, and as a result, how the results are being applied in the various fields […].

System 44
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Top 20 IT Reads for 2020

Nutanix

From enabling DevOps to optimizing your resource utilization to refreshing your datacenter technology, we’ve compiled 20 must-have IT reads.

Devops 26
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Low-Code Player Grabs RPA for Automation

Information Week

Low-code platform vendor Appian is looking to provide a single platform for automation, AI and low code with a new RPA acquisition.

87
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Top 20 IT Reads for 2020

Nutanix

From enabling DevOps to optimizing your resource utilization to refreshing your datacenter technology, we’ve compiled 20 must-have IT reads.

Devops 28
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Top 20 IT Reads for 2020

Nutanix

From enabling DevOps to optimizing your resource utilization to refreshing your datacenter technology, we’ve compiled 20 must-have IT reads.

Devops 20
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.