Tue.Sep 10, 2024

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What’s Next For GenAI In Marketing

Forrester IT

Forrester’s B2B Summit APAC 2024 for CMOs and marketing leaders is just a few weeks away. I’m excited to meet you in Singapore on October 1, 2024, and together, we will discuss the latest data, trends, and insights shaping the marketer’s remit in a tech-disrupted world.

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How Bias Influences Outcomes

Information Week

Algorithmic bias is a popular topic, though bias comes in many forms. Understanding them and taking appropriate action helps minimize them.

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Get From Data To Decisions Faster With Our New Data, AI & Analytics Service

Forrester IT

Data and AI leaders today must create business value from trusted data, build the foundation to scale AI, and cultivate a data-driven culture. To help them meet these challenges, Forrester is launching Forrester Decisions for Data, AI & Analytics. Learn more about this new service and how it can benefit your organization.

Data 435
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Quantum networking takes off… into space

Network World

Boeing announced today that its quantum satellite, named Q4S, will launch in 2026 to demonstrate quantum entanglement swapping capabilities on orbit. When it comes to space-based quantum communications, only China has a satellite up in orbit. In fact, China’s first dedicated quantum communication satellite went up in 2016. Europe and Canada have plans to launch satellites in 2025 or 2026.

Network 426
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How AI Is Transforming IT in 2025: A Playbook for Smarter IT Ops

IT teams are under pressure to do more with less. AI isn’t just hype—it’s already helping lean IT teams cut support volume by up to 60%, reduce cloud waste, and eliminate risk from their stack. In this executive playbook, you'll learn how mid-sized companies are deploying AI to automate tier-1 tickets, predict outages, optimize SaaS spend, and secure infrastructure without hiring a bigger team.

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Oracle inks deal with AWS to offer database services

CIO Business Intelligence

In continuation of its efforts to help enterprises migrate to the cloud, Oracle said it is partnering with Amazon Web Services (AWS) to offer database services on the latter’s infrastructure. This is Oracle’s third partnership with a hyperscaler to offer its database services on the hyperscaler’s infrastructure. In September last year, the company started collocating its Oracle database hardware (including Oracle Exadata) and software in Microsoft Azure data centers , giving customers direct acc

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AMD doesn’t want to play games so much as it wants to embrace AI

Network World

A senior AMD executive has signaled that the company is focusing future chip improvements on AI performance and stepping away from high-end gaming systems. For chip buyers, the move means more options for AI efforts: “For large-volume chip purchasers, AMD’s shift towards AI is a pivotal move that signals a fundamental change in their market positioning,” said Scott Dylan, the managing partner at NexaTech Ventures, a London-based venture capital fund investing in AI and tech startups.

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Netskope’s SASE upgrade targets user experience, network forensics

Network World

The defining functions of a SASE platform are to provide security and network access. Another aspect that’s important is digital experience management, which is all about making sure that user experience is optimal. Netskope today announced updates to its SASE platform, Netskope One, that focus on improving network visibility, user experience management, and security capabilities.

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Microsoft makes quantum breakthrough, plans commercial offering

CIO Business Intelligence

At Quantum World Congress on Tuesday, Microsoft announced that it and partner Quantinuum had broken a record in the creation of logical qubits. In addition, Microsoft also announced that it is working with partner Atom Computing to build what it described as the world’s most powerful quantum machine. “Through this collaboration, we’re bringing a new generation of reliable quantum hardware to customers by integrating and advancing Atom Computing’s neutral atom hardware into our Azure Quantum comp

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AIOps certifications to elevate your IT career

Network World

For network professionals who are looking to advance their careers and demonstrate to employers that they’ve reached another level of career-boosting and salary-lifting expertise, it could be time to consider pursuing certifications in AI and AIOps (artificial intelligence for IT operations). The demand for AI skills is growing – along with salary expectations.

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Oracle Fusion Data Intelligence gets Gen AI-powered developer assistant

CIO Business Intelligence

Oracle will be adding a new generative AI- powered developer assistant to its Fusion Data Intelligence service, which is part of the company’s Fusion Cloud Applications Suite, the company said at its CloudWorld 2024 event. Fusion Data Intelligence, which is an updated avatar of Fusion Analytics Warehouse, combines enterprise data, and ready-to-use analytics along with prebuilt AI and machine learning models to deliver business intelligence.

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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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It Takes A Village To Make AI Copilots Successful

Forrester IT

AI copilots of all kinds — new off-the-shelf solutions, custom-built applications, or those embedded in business applications — are taking off. But there’s little measurable business return yet, and much confusion. In a new report for Forrester clients, J.P.

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Tres caras de la automatización: orquestación, simplificación y sostenibilidad

CIO Business Intelligence

La masificación de la inteligencia artificial (IA) ha puesto de manifiesto que la automatización, junto con una capa de inteligencia , puede acelerar y optimizar de manera exponencial los procesos operativos de las organizaciones. Pero este viaje de transformación digital en el que la mayor parte de las empresas están embarcadas no está exento de desafíos.

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Don’t Miss Out: Keynotes at Forrester’s B2B Summit EMEA 2024

Forrester IT

In today’s fast-paced B2B landscape, staying ahead requires more than just traditional strategies. At the upcoming B2B Summit EMEA 2024, our keynote sessions will equip you with the insights and tools needed to drive meaningful change and achieve sustained growth.

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ANZ CIOs see cybersecurity as top priority for 2025

CIO Business Intelligence

Managing cybersecurity and other technology risks will be top of mind for CIOs in 2025 across Australia and New Zealand (ANZ), with 82% of 109 respondents saying it is a key priority for next year, according to Gartner. Increased executive and board scrutiny on technology investments due to economic uncertainties is playing a role in IT leaders’ growing emphasis on risk management.

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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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US v. Google: The FTC Takes On AdTech Verticalization

Forrester IT

This week, the U.S. DOJ begins its antitrust trial against Google, contending that the company has monopolized the economics of digital advertising at the expense of publishers and advertisers.

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US targets advanced AI and cloud firms with new reporting proposal

CIO Business Intelligence

The US Department of Commerce’s Bureau of Industry and Security (BIS) plans to introduce mandatory reporting requirements for developers of advanced AI models and cloud computing providers. The proposed rules would require companies to report on development activities, cybersecurity measures, and results from red-teaming tests, which assess risks such as AI systems aiding cyberattacks or enabling non-experts to create chemical, biological, radiological, or nuclear weapons.

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Cybersecurity for Small Businesses: Challenges and Best Practices

Tech Republic Security

Every business with a digital footprint, regardless of its nature or size, is vulnerable to cyberthreats. But small businesses, in particular, find themselves in a more perilous position. Apart from limited financial resources, there is also a perceived reluctance on the part of many small businesses to implement adequate cybersecurity measures in their business.

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ServiceNow ‘Xanadu’ brings AI agents to Now Platform

CIO Business Intelligence

ServiceNow’s latest Now Platform release, dubbed Xanadu, adds a host of new features, including ServiceNow AI Agents, which the company heralds as “a new era of collaboration between people and AI.” Taking center stage in Tuesday’s release are ServiceNow ’s plans to integrate “ agentic AI ” — AI systems that can autonomously perform tasks and make decisions on their own within set parameters — into its enterprise service management platform.

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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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September 2024 Patch Tuesday: Microsoft Addresses 4 Actively Exploited Zero-Days

IT Toolbox

Microsoft rolled out fixes for 79 vulnerabilities, 4 of which have been categorized as zero-day. Seven bugs are rated critical, 71 are rated important, and one is rated moderate. Here's what you need to know. The post September 2024 Patch Tuesday: Microsoft Addresses 4 Actively Exploited Zero-Days appeared first on Spiceworks Inc.

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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

If the CrowdStrike outage underscored anything for CIOs, it’s that modern enterprises are dependent on a growing number of interconnected systems, any one of which can cripple business operations beyond CIOs’ control. As a result, software supply chains and vendor risk management are becoming ever more vital (and frequent) conversations in the C-suite today, as companies seek to reduce their exposure to outages and the business continuity issues of key vendors their businesses depend on.

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Apple Intelligence; iPhone 16 Unveiling; RAMBO Targets Air-Gapped Systems

IT Toolbox

Keep tabs on the ABCs of Tech with our daily roundup. We bring you the latest AI, Big Tech, and Cybersecurity news. Find out what all of the buzz is about. The post Apple Intelligence; iPhone 16 Unveiling; RAMBO Targets Air-Gapped Systems appeared first on Spiceworks Inc.

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Unlocking the potential of generative AI in the software development life cycle

CIO Business Intelligence

Digital Transformation is critical to modern enterprises, yet creating it remains inefficient. Nearly half of C-suite respondents report that over 30% of tech projects are late or over budget, with one in five dissatisfied with most outcomes. Generative AI is poised to redefine software creation and digital transformation. The traditional software development life cycle (SDLC) is fraught with challenges, particularly requirement gathering, contributing to 40-50% of project failures.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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Unions finally get a foot in the door at Microsoft … for an AI summit, and possibly more

GeekWire

Liz Shuler, AFL-CIO president, speaks at Microsoft on Monday with Microsoft President Brad Smith, at left. (Photo by Scott Eklund/Red Box Pictures for Microsoft) Organized labor has arrived at Microsoft headquarters. A two-day AI Labor Summit between AFL-CIO leaders and Microsoft executives this week reflects the tech giant’s revamped approach to unions — which includes a pledge by the company to incorporate feedback from labor unions and their members into the development of artificial in

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Transforming IT from cost center to catalyst

CIO Business Intelligence

Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. While this perception persists in many organizations, a shift is underway. Studies like Foundry’s 2024 State of the CIO report reveal a dramatic change in attitude. A striking 79% of surveyed CIOs now view their role as a collaborative partner in educating and guiding CEOs and boards.

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Canceled classes stretch to a third day for Seattle-area school district hit in cyberattack

GeekWire

Highline Public Schools announced on Tuesday that classes will be canceled again tomorrow. The district, located south of Seattle, disclosed on Sunday that it had “detected unauthorized activity on our technology systems and have taken immediate action to isolate critical systems.” The cyberattack left Highline unable to manage school bus transportation and routes, track attendance, issue emergency communications and other functions.

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El 95% de las empresas españolas ya utiliza o planea adoptar la IA generativa

CIO Business Intelligence

El estudio Generative AI Challenges and Potential Unveiled firmado por SAS revela el importante protagonismo que la inteligencia artificial (IA) generativa ha ganado recientemente en el seno de las organizaciones. Según el mismo, el 95% de las compañías españolas ya utiliza o tiene previsto adoptar la IA generativa a corto plazo. Esta tecnología despierta grandes expectativas entre los directivos encuestados, quienes confían en que les permitirá abordar múltiples retos.

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Procurement Is Navigating a Tech Tsunami (and It’s Upending How You Work)

Procurement is in the middle of a tech tsunami. And if it feels like the old playbooks aren’t working anymore, that’s because they aren’t. Agentic AI. Autonomous procurement. Unified source-to-pay ecosystems. These innovations are converging and transforming how procurement teams operate. The GEP 2025 Procurement & Supply Chain Tech Trends Report breaks it all down.

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Amazon unveils ‘Saver’ private-label grocery brand, escalating price wars with Walmart and Target

GeekWire

The packaging for the new Amazon Saver private-label brand. (Amazon Image) Amazon is lowering prices on thousands of grocery items and rolling out a new private label food brand called Amazon Saver. The discounts come as Amazon aims to offer more products at a lower prices across its entire retail business. It is battling the likes of Walmart and Target , which announced their own price cuts in recent months.

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Small Business, Big Threats: INE Security Launches Initiative to Train SMBs to Close a Critical Skills Gap

CIO Business Intelligence

As cyber threats grow, small to medium-sized businesses (SMBs) are disproportionately targeted. According to the recent Hiscox annual cyber readiness report , 41% of SMBs in the US fell victim to a cyberattack in 2023, a figure that has nearly doubled since 2021. INE Security , a global leader in cybersecurity training and certifications, recognizes this as a critical issue and is leading an initiative for change by working with SMBs to bridge the IT/IS skills gap and bolster proactive cybersecu

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Amazon’s AI feature for NFL broadcasts predicts which defensive players will blitz the quarterback

GeekWire

A new feature coming to Amazon’s main Thursday Night Football broadcasts will add a red orb to players that may blitz the quarterback. (Amazon Photo) AI seems to be everywhere these days — even on the screen during live NFL games. Amazon is kicking off another slate of Thursday Night Football games, part of a decade-long deal it inked with the NFL to exclusively stream live action every week during the NFL season.

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El pinchazo de la burbuja de la IA es inevitable y saludable

CIO Business Intelligence

La expectación y el entusiasmo en torno a la IA tenían que volver a la tierra en algún momento ; y este verano ha sido cuando el fenómeno ha tenido lugar. Los que tenemos edad para recordar vimos algo similar durante el auge y la caída de las puntocom a finales de los 90 y principios de los 2000, así como más recientemente con las criptomonedas. Después de subir casi un 200% en los seis primeros meses del año, Nvidia, la niña mimada de la IA, vio caer el precio de sus acciones un 20% durante jul

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.