Thu.Apr 20, 2017

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Check Out The New Forrester Wave™ Of Leading DRaaS Providers

Forrester IT

I am pleased to announce that the new Forrester Wave™: Disaster-Recovery-as-a-Service Providers, Q2 2017 for infrastructure and operations professionals is now live! This Wave evaluation uncovered a market in which four providers -- Sungard Availability Services, Bluelock, IBM, and iland -- all emerged as Leaders, although their strengths differ.

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Big Data Can Be Used for More Than Just Targeting A Customer Base

CTOvision

Brigg Patten. Big data has almost always been primarily used to target clients using tailored products, targeted advertising. This has skewed the use of big data that often everyone simply assumes big data is for targeting the customer base. However, there are many other uses for big data in a firm that may or may not be directly related to customer welfare or marketing purposes.

Big Data 188
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A Call for IoT Standards

Data Center Knowledge

Industry-wide IoT standards and certifications are a solution with many obvious benefits; vendors and IoT experts can craft them with an eye for security and allaying customer concerns. Read More.

Industry 198
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How tech teams can reduce LGBT+ university dropout

Computer Weekly

The number of students in the LGBT community who consider dropping out of university is higher than the average, but IT teams can make some small changes which will make a big difference to this figure

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Six Industries Ripe for Digital Transformation

IT Toolbox

Following the presidential election in the U.S., it?s reasonable to assume that many industries are about to undergo fairly significant and sudden changes. Throw in other waves of global discontent and the rapid pace of technological change that?s already been marinating for several years and it?s clear that every industry is fair game for change.

Industry 149
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How to ensure tech staff gain ‘essential soft skills’

Computer Weekly

Nottingham Trent University’s infrastructure services manager explains how she has made sure her technology team have the essential soft skills they need to support users

How To 169

More Trending

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Emerging technologies: How can you cut through the noise?

Computer Weekly

Technology leaders need to focus the raw potential of emerging technology into a set of priorities with measurable, tangible business impacts

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4 Things You Can Learn from Mobile CRM Data

IT Toolbox

Customer relationship management (CRM) applications vary a lot in what they do for their users. Different companies may use the same CRM application in completely different ways depending on their individual processes and sales methodologies. Mobile CRM adds another layer of divergence from a standard view of CRM.

Mobile 138
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Human interaction still key to cyber attacks, study reveals

Computer Weekly

An analysis of threats faced by organisations in the first quarter of 2017 reveals that cyber attackers still rely heavily on user interaction

Study 158
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Coming to a UC Platform Near You: Artificial Intelligence?

IT Toolbox

As unified communications (UC) platforms have matured and reached a healthy rate of adoption in the marketplace, much attention has been paid to how they will evolve to deliver even greater business value.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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How to manage data analytics programmes and teams

Computer Weekly

Data analytics technology won’t deliver business value by itself – it needs to be deployed, and its users organised to deliver value

Data 159
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Building a More Effective and Successful ERP Team

IT Toolbox

Building a more effective and successful enterprise resource planning (ERP) team is more complicated than asking friends co-workers or seeing who’s available. To ensure project success, you must create a healthy, productive structure while assembling a group of people who can work together well. While preparing to assemble your team, keep these five guidelines in mind.

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People present the biggest challenge, say infosec professionals

Computer Weekly

More than 80% of security professionals identify people as the industry’s biggest challenge, but companies are becoming better prepared to deal with cyber breaches, a survey reveals

Survey 122
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5 Reasons Your Next CRM Solution Should Come from a Citizen Developer

IT Toolbox

The citizen developer trend , with business users developing applications using low- or no-code development tools, might be the source of your next customer relationship management (CRM) solution. This new class of development tools requires only a business user, not a skilled programmer.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Object storage services emerge as new cloud pricing battleground, claims 451 Research

Computer Weekly

IBM, Amazon, Google and others have all cut the price of their object storage services in recent months, suggesting the cloud price wars are entering a new phase, says 451 Research

Storage 122
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4 Ways to Manage Shadow IT in Your UC Implementation

IT Toolbox

IT is always challenged to keep up with breakthrough technology solutions. The cloud has been instrumental in delivering feature-rich, cost-effective solutions that can start as freemium “try-me” versions and scale up to full-service, enterprise-class versions. So, with all these choices, why is it IT’s challenge?

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InterContinental Hotel Group reveals extent of malware attack

Computer Weekly

Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months

Hotels 130
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New flexible commission scheme launched for VoIP sales agents

IT Toolbox

Competition for productive sales agents is high in the American VoIP market as providers seek to widen their network of users across the nation. As a result, pricing and commission schemes are becoming increasingly competitive.

VOIP 124
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Dunkin' Donuts and Here Technologies join AWS cloud customer roll call

Computer Weekly

Companies have separately declared AWS to be their preferred infrastructure partner, as the cloud giant continues to make significant in-roads into the enterprise

Cloud 123
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RagingWire Launches Its First Dallas Data Center

Data Center Knowledge

RagingWire reinforced the saying, “everything is bigger in Texas” today with the first-phase grand opening of its 1 million-square foot, 80MW Dallas TX1 data center campus, located in Garland. When complete, the facility will be comprised of five fully interconnected buildings, sprawling across 42.

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The True Benefits of Bringing Business Solutions to Mobile Devices

IT Toolbox

Over the past couple of years, more businesses than ever have been taking advantage of smarter, more powerful mobile devices. Business solutions are now available as mobile apps and custom systems can be equipped with Android and iOS apps for the same purpose. Businesses can easily extend their offices and allow team members to work effectively on the go.

Mobile 113
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Cybersecurity Firm Tanium’s CEO Apologizes for Being ‘Hard-Edged’

Data Center Knowledge

Cybersecurity firm's salespeople showed unconcenting client's network in demos when pitching to prospects Read More.

Network 145
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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5 Ways Manufacturing Can Benefit from Mobile ERP

IT Toolbox

The manufacturing industry is highly competitive. To keep up with the constantly changing world of products and sales, many turn to software solutions such as enterprise resource planning (ERP). As our world continues to go mobile, however, manufacturing must do the same. Enter mobile ERP. Through mobile ERP software, manufacturers can further evolve and remain competitive.

Mobile 113
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Retiring Instor President Bob Hancock Picks Jack Vonich as Successor

Data Center Knowledge

Perhaps one of the biggest compliments for a professional is to be hand-picked by a retiring company president as their own replacement. Read More.

Company 123
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A Microsoft-Adobe Collaboration: What Does It Mean for CRM?

IT Toolbox

In March, at the Adobe Summit Conference in Las Vegas, Adobe and Microsoft announced a deepening of the partnership that began in September 2016.

Adobe 124
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Camden open data platform aims to blaze trail across London

Computer Weekly

Camden council’s open data platform aims to enlist other London boroughs in a drive to be “world class”.

Data 144
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How High-Tech Cars Could Cost Automakers

IT Toolbox

According to the experts, used cars are coming back as a sales item, potentially knocking down the number of new car sales in the first half of this year.

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Ofcom: Openreach must do more on duct and pole access

Computer Weekly

Ofcom releases more detailed proposals to enable CSPs to access Openreach’s national network infrastructure for fibre broadband roll out

Network 122
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Google app developer offers seamless integration of voice and CRM

IT Toolbox

ProsperWorks, a provider of CRM for the Google G Suite business tools, is adding new in-app communications functionality via a custom integration with RingCentral, enabling users to make, receive and log calls without having to exit the CRM system.

Google 100
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Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful

Computer Weekly

Banks face daily cyber attacks, many of which succeed in stealing data, research finds

Banking 154
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.