Thu.Jun 21, 2018

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Different Year, Same Health Insurer CX Index Story

Forrester IT

Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. Health insurers’ average CX Index score once again remained flat in 2018, with […].

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A Vision of the AI-Enabled Future

CTOvision

Crafting a Vision for the AI-Enabled Future Artificial Intelligence (AI) represents an interesting paradox. On the one hand, the goals of systems that can behave with the intelligence of humans, perceiving their environment around them, understanding and comprehending information and how to apply that information for decision-making, learning from experiences, and even greater ideas around [.].

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Auto And Home Insurer CX Inches Up Slightly In 2018

Forrester IT

Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. As a result, the average score for the industry has moved up one point since 2017. Insurers should not get too excited, though. Despite this small lift, most policyholders in the US saw little or no […].

Insurance 212
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Elon Musk, Our Kwisatz Haderach, Cites Frank Herbert

CTOvision

We have written before about how important Science Fiction can be in inspring today’s leaders to conceptualize and create. It is no coincidence that most techies are SciFi fans. Like Ray Bradbury said, "In Science Fiction we dream." And dreaming about the best use of tech is important. It is great validation of the power of [.].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Deploy SCCM Client from Intune ? Co-Management

Anoop

We can install SCCM client using Intune in a co-management scenario. You can Create a “Mobile app” in Intune with the latest SCCM client package and deploy the app to Windows 10 devices that you want to co-manage. SCCM Client via Intune is the topic we are going to cover in this post. Content Prerequisites to […]. The post How to Deploy SCCM Client from Intune – Co-Management appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.

How To 109
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Three Concentrations of Digital CIOs

Future of CIO

Digital IT is a paradigm shift in role, responsibility, and attitude. IT plays a crucial role in leading digital transformation of the business. Your goals and objectives will be your drivers. IT needs to play different roles in the situation at hand, but also should stay focus on the most important things to ensure IT is value-added and become the strategic partner of the business.

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The Weekly Insight of the ?Future of CIO? 6/22/2018

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 2.5 million page views with 4800+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom.

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You Can?t Afford to ?Wait & See? with Emerging Tech

Forrester IT

New C-Suite Must-Read Report: “Tech Innovation Chains Create Breakthrough Opportunities” C-Suite execs responsible for driving business innovations, I highly encourage you to read Brian Hopkins‘ latest report which shows that today’s approach to emerging tech innovation is dead. If you are either investing in single technologies or are waiting for emerging technologies to mature along […].

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A one size fits all database doesn't fit anyone

All Things Distributed

A common question that I get is why do we offer so many database products? The answer for me is simple: Developers want their applications to be well architected and scale effectively. To do this, they need to be able to use multiple databases and data models within the same application. Seldom can one database fit the needs of multiple distinct use cases.