August, 2018

Skills That Every CIO Needs To Have

The Accidental Successful CIO

In order to lead an IT department, a CIO needs certain skills Image Credit: Gareth Williams. Congratulations on having your company make you the CIO. However, now what? As the person with the CIO job, you are going to have to use your skills to solve a range of challenging technical problems.

Data Maturity before Digital Maturity

Eric D. Brown

I recently wrote about Digital Maturity vs Digital Transformation where I proclaimed that its more important to set your goal for digital maturity rather than just push your organization toward digital transformation initiatives.

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Going cloud-native costs more than you think

David Linthicum

There is a bit of sticker shock out there. No, it’s not the big IaaS public cloud bill that will make you gasp, it’s the price of changing applications to take advantage of cloud-native features as they move to the cloud. InfoWorld explains: What is cloud-native? The modern way to develop software. | Get started: Azure cloud migration guide. Tutorial: Get started with Google Cloud. Keep up with the latest developments in cloud computing with InfoWorld’s Cloud Computing newsletter. ].

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Five Ways To Plan For B2B Journey Mapping Success

Forrester IT

Journey mapping can be an energizing and eye-opening exercise in customer empathy. As advisors to B2B CX and Marketing Leaders in the Forrester Leadership Boards (FLB), we come along on many journey mapping “journeys”.

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An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

Former CIA Officer Richards J. Heuer

CTOvision

Today we learned of the passing of Richards J. Dick) Heuer. So many of us were influenced by Dick Heuer and his writings. His first public writing on the discipline of intelligence analysis began in 1979 upon his retirement from the CIA. Later he would pull together his many articles to form the basis of […]. Big Data and Analytics CTO News

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How the Splash Customer Team Transformed the Company

The Investing Edge

Customer account management, which includes customer success, customer support and implementation is the key to a growing a SaaS business.

Process to FIX SCCM Client Health Issues

Anoop

Computers running the SCCM client are the clients of SCCM server infra. When the SCCM clients are unhealthy or are reporting problems with accessing SCCM server infra, your SCCM infra is not providing much value.

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The biggest risk in cloud computing is not doing it

David Linthicum

Gartner’s latest quarterly report “Emerging Risks Report” surveyed 110 senior executives about risk, audit, finance, and compliance at large global organizations. Not surprisingly, they identified cloud computing as the top concern for the second consecutive quarter. Moving to the cloud means changing major business processes, which adds risk, and the cost of risk. Risk took in the form of cybersecurity disclosure and legal compliance ranked among the top concerns of the executives surveyed. [

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Bad CX Surveys? Not With This Checklist!

Forrester IT

CX surveys are the butt of jokes in dinner party conversations and comedy sketches. On social media, people gleefully tweet examples of surveys gone wrong. Just type the three words CX, survey, and fail into a Twitter search… But this is no laughing matter if you are in a CX role.

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The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

Make Way for Cobots

CTOvision

Czech writer Karel ?apek apek first coined the term ‘Robot’ in his 1920 play R.U.R. about a dystopian future in which artificial, manufactured “roboti” act human-like and perform tasks in servitude to their human masters, only to later to form a rebellion that leads to the extension of the human race. Many of the visions and […]. Artificial Intelligence CTO News Robots

Blockchain Technology Will Revolutionize These Five Industries

Datacponomy

Analysts forecast that bitcoin will achieve a total value of $1.2 trillion towards the end of 2018.

How to avoid lottery scams and keep your personal details safe

Doctor Chaos

Keeping your personal details safe online is imperative, no matter what you’re trying to do – but when you’re playing the lottery, this can be more important than ever. It’s easy to get swept up in the fantasy of winning all the money you could ever want in your wildest dreams so you need to […]. Cyber cyber

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How to Setup SCCM Cloud Management Gateway as cloud DP

Anoop

SCCM 1806 onwards you can eliminate Cloud DP from your SCCM infra. In this post, I will explain the process to configure SCCM CMG into Cloud DP. Learn how to Setup Cloud Management Gateway as cloud DP. You can learn how to download content using Cloud Management Gateway.

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Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

How to retrofit the cloud for security: 2 essential steps

David Linthicum

At the majority of enterprises that migrate applications to the cloud, security is an afterthought. This doesn’t mean it’s not important, but that they looking to address security requirements after the workloads and data have already settled in the cloud. I do not recommend this approach. But the reality is that some enterprises take this approach by default and don’t realize their miscalculation until after the fact.

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The GDPR And The B2B Seller: Keep Calm And Sell On

Forrester IT

The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25, 2018. It’s been a few months and the repercussions are yet to be fully realized, leaving practitioners anxious and wondering if they have fully prepared.

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Do Companies Need a Chief AI Officer (CAIO)?

CTOvision

The short answer to the above question is “no”. But let’s get into the specifics. Clearly for many companies, Artificial Intelligence (AI) and the range of Cognitive Technologies are strategic to their businesses and organizations. Indeed, for many companies, AI is as fundamentally important to their long-term well being as their IT organizations and finances. … Artificial Intelligence CTO News ai CAIO CIO Google management Microsoft planning

Here is everything you want to know about Sports Analytics

Datacponomy

Analytics provide insights, analysis provide results, in real-time too! Every sport in the world today has some form of analytics programmed to it. If we’re talking about sports analytics, I have to bring up the “Moneyball” reference.

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Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

A discussion around Artificial Intelligence

Doctor Chaos

Join Aamir Lakhani and Keith Rayle as they discuss artificial intelligence, machine learning, and cyber security. Podcast Artificial Intelligence Machine Learning

It Turns Out That CIOs Want Their Privacy

The Accidental Successful CIO

It turns out that CIOs want to be left alone while at work Image Credit: Josh Hallett. What does your office space look like right now? If your company is like roughly 70% of the firms out there, you have adopted an “open office” format where the walls and cubes have all been removed.

For cloud deployments, ‘it works’ is not good enough

David Linthicum

“It works.” That’s a term used to go right along with “success,” but these days it means that you’ve gotten an instance of a cloud solution up and running. But it’s typically falling short in some way that those that use the term “it works” don’t yet understand. If you have an IT problem to solve using cloud computing technology, there are about 5! five factorial) solutions, and they all “work.” However, only one solution pattern and corresponding technology solution are the most optimal.

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The AI Revolution in CX Measurement

Forrester IT

Let’s face it, most CX measurement programs could use a revolution – AI or other. Because CX measurement programs are: Crumbling: CX measurement relies too much on surveys. But transactional surveys capture only between 2% and 7.5% of interactions.

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Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

As a senior software leader, you likely spend more time working on the architecture of your systems than the architecture of your organization. Yet, structuring our teams and organizations is a critical factor for success. In fact, the impact of software architecture parallels the impact of organizational structure. We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, he’ll speak to organizing for effectiveness, productivity and joy.

Ethical Concerns of AI

CTOvision

Artificial Intelligence is seen by many as a great transformative tech and the possibilities seem almost limitless to what it can eventually do. Will AI systems one day drive us around? Do our laundry? Mow our lawn? Raise our kids? Fight wars? Kill humans? These questions make people shift from thinking purely about the functional … Artificial Intelligence CTO News

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How to Keep the Human Element in Digital Customer Experience

Datacponomy

It’s not a question. Digital customer engagement and service is on the rise. Customers are of the hope that businesses will in day’s to come, implement digital channels to solve service issues and complete transactions.

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Your Guide to Cryptocurrency Tax Policy in the USA

Doctor Chaos

Cryptocurrency, like Bitcoin, powered by blockchain technology, is a digitized asset widely traded for speculative gain and buying goods and services. The meteoric rise of cryptocurrencies has powered a $7 billion economy, benefiting over 6 million active users, a third of whom are based in the US. The fact that cryptocurrency isn’t legal tender and […]. Crypto Currency bitcoin crypto currency

Why Do CIOS Pick The Wrong Person?

The Accidental Successful CIO

Despite trying very hard, CIOs sometime pick the wrong person Image Credit: Jamwhy. The person with the CIO job has a lot of responsibility on his or her shoulders.

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Best Practices for Micro-Services Management, Traceability and Visualization

Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies

Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will provide an overview of service mesh, a review of the Istio service mesh itself, and dive into best practices and integration models for integrating the traceability model into a distributed application.