November, 2024

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AI, cybersecurity drive IT investments and lead skill shortages for 2025

Network World

AI and cybersecurity are driving enterprise tech investments and at the same time exposing the talent gaps that IT teams face. According to Skillsoft’s 2024 IT Skills and Salary Report , IT leaders are planning to invest in AI and machine learning in 2025 while also aiming to bring more AI/ML skills in house and recruit hard-to-find cybersecurity talent.

Survey 455
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When is data too clean to be useful for enterprise AI?

CIO Business Intelligence

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. But along with siloed data and compliance concerns , poor data quality is holding back enterprise AI projects. And while most executives generally trust their data, they also say less than two thirds of it is usable.

Data 352
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State of IT 2025: Insights on Budgets, Jobs, and AI

IT Toolbox

For the past 13 years, Spiceworks has surveyed IT professionals to find out how they feel about IT budgets, emerging technology, and the job market for the year ahead. The 2025 State of IT report—powered by Aberdeen Strategy & Research—offers actionable insights for everyone in IT, whether you be a professional, a marketer, a recruiter, or an executive.

Budget 247
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“AI Responsibly” With GenAI In Martech

Forrester IT

Decades ago, the alcohol industry launched its ubiquitous “Drink responsibly” marketing campaign. In 2024, it’s time to “AI responsibly” in marketing technology (martech).

Industry 307
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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What Gen AI Should Tech Innovation Teams Review in 2025?

Social, Agile and Transformation

In 2025, innovation teams, CIOs, and leaders should prioritize short-term value, focusing on AI to enhance customer impact. Key areas include developing generative AI agents, optimizing data governance, and managing knowledge debt. Emphasis on cost-efficiency via Green FinOps and sustainable practices is essential for aligning with digital transformation goals amidst rapid economic changes.

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How Enterprises Use Cloud to Innovate

Information Week

As organizations look to accelerate innovation, they’re moving deeper into the cloud and taking advantage of more services.

Cloud 515

More Trending

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4 prerequisites for IT leaders to navigate today’s era of disruption

CIO Business Intelligence

For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Unsurprisingly, more than 90% of respondents said their organization needs to shift to an AI-first operating model by the end of this year to stay competitive — and time to do so is running out.

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How to Avoid a Tech Blackout on Black Friday

IT Toolbox

New shopping "holidays," including Small Business Saturday and Cyber Monday, have added to the Black Friday craze. That's why ensuring your IT infrastructure is ready for the holiday onslaught is so important. Experts weigh in on how you can prevent a tech blackout and keep your holidays happy. The post How to Avoid a Tech Blackout on Black Friday appeared first on Spiceworks Inc.

How To 205
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Forrester’s Guide To Retrieval-Augmented Generation (RAG)

Forrester IT

As businesses increasingly lean on Generative Artificial Intelligence (genAI) to innovate customer experience and streamline operations, they encounter a critical challenge: the limitations foundation models (FMs). These models often fall short in delivering accuracy and relevance, primarily due to insufficient or narrow training data.

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What It Costs to Hire a Hacker on the Dark Web

Tech Republic Security

The cost to hire a hacker can be incredibly cheap. Use this cybersecurity guide to learn about the major activities of hackers.

Security 505
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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SolarWinds CEO on Building Trust After Breach, Unifying IT and C-Suite, and GenAI Future

Information Week

The company stands on solid financial ground even after a massive breach four years ago shook the tech community. SolarWinds CEO Sudhakar Ramakrishna tells InformationWeek that his “against the grain” approach helped rebuild trust.

Financial 509
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CISOs who delayed patching Palo Alto Vulnerabilities now face real threat

Network World

Two of six critical vulnerabilities in Palo Alto Networks’ Expedition Migration tool, which the company patched in October, are being actively exploited according to the US Cybersecurity and Infrastructure Security Agency. CISA has now added the two vulnerabilities — CVE-2024-9463 and CVE-2024-9465 — to its known exploited vulnerabilities (KEV) catalog, putting CISOs who ignored last month’s warnings to patch the Palo Alto flaws on notice that their systems are now under threat.

Network 493
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11 ways to ensure IT-business alignment

CIO Business Intelligence

Most IT and business executives recognize the necessity of close alignment. They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. But the challenge many executives face is that they tend to focus on how their particular area aligns with overall goals, to the exclusion of other facets of the organization.

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12 Must-Read Books Every Tech Leader Needs to Succeed as a Product Manager

Social, Agile and Transformation

Many professionals transition to product management from various fields like DevOps, data science, and marketing. This role requires new skills in market research, stakeholder engagement, and change management. Recommended books cover responsibilities, strategy, and innovation, essential for success in product management, especially for those with a tech background.

Devops 191
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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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Coca-Cola’s AI-Generated Holiday Ads Approach A Creative Tipping Point

Forrester IT

The Coca-Cola Company released three new AI-generated Holiday ads inspired by the beverage giant’s classic 1995 “The Holidays Are Coming” commercial. Produced entirely with AI video models like Runway and Luma Dream Machine, this represents a step forward in photorealism for AI-generated video.

Video 195
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How AI Is Changing the Cloud Security and Risk Equation

Tech Republic Security

Discover how AI amplifies cloud security risks and how to mitigate them, with insights from Tenable’s Liat Hayun on managing data sensitivity, misconfigurations, and over-privileged access.

Cloud 504
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AI and the War Against Plastic Waste

Information Week

Plastic waste is one of today’s most complex environmental challenges, and people are putting AI to work to understand it and solve it.

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Cisco: Pressure to deploy AI is up, but only 13% feel ready

Network World

Pressure to implement AI plans is on the rise, but the readiness of enterprise networks to handle AI workloads has actually declined over the past year , according to new research from Cisco. Cisco’s second annual AI Readiness Index notes a “huge chasm” between the urgency companies feel to deploy AI and their ability to actually do it. Some 8,000 global companies were surveyed for the AI Readiness Index, which aims to measure how prepared organizations are to invest in, deploy and use AI.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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CIOs contend with gen AI growing pains

CIO Business Intelligence

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. That was the key takeaway from the “What’s Next for GenAI in Business” panel at last week’s Big.AI@MIT event, moderated by Lan Guan, CAIO at Accenture.

Airlines 340
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Uncommon Thinkers: Stoke Space CEO Andy Lapsa explores an innovative route to rocket reusability

GeekWire

Stoke Space CEO Andy Lapsa is framed by a propellant tank that’s taking shape at the startup’s rocket factory in Kent, Wash. (GeekWire Photo / Alan Boyle) Editor’s note: This is part of a series profiling five of the Seattle region’s “Uncommon Thinkers” : inventors, scientists, technologists and entrepreneurs transforming industries and driving positive change in the world.

CTO 143
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Smart Manufacturing On A Shoestring

Forrester IT

Data Determines Adaptive Manufacturing Destiny Last week’s announcement by automotive parts supplier Schaeffler of plans to cut 4,700 European manufacturing was just the latest in a string of similar news pointing to a growing crisis within the European manufacturing sector.

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AI-Assisted Attacks Top Cyber Threat For Third Consecutive Quarter, Gartner Finds

Tech Republic Security

AI-enhanced malicious attacks are a top concern for 80% of executives, and for good reason, as there is a lot of evidence that bad actors are exploiting the technology.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Build a Strong and Resilient IT Bench

Information Week

What steps can CIOs take to ensure that they have the requisite IT talent now and into the future?

How To 501
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Cisco launches intelligent Wi-Fi 7 access points

Network World

Cisco has taken the wraps off a pair of intelligent WiFi-7 access points and introduced a new way of licensing wireless gear across cloud, on-premises and hybrid networks. The new access points, the CW 9176 and 9178, incorporate a blend of Cisco and Meraki management and security features that previously required significant integration work from the customer or a third party.

Wireless 448
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ERP modernization: Still a make-or-break project for CIOs

CIO Business Intelligence

When it embarked on an ERP modernization project, the second time proved to be the charm for Allegis Corp., which performed two ERP deployments in seven years. “Two ERP deployments in seven years is not for the faint of heart,” admits Dave Shannon, CIO of the hardware distribution firm. Allegis had been using a legacy on-premises ERP system called Eclipse for about 15 years, which Shannon says met the business needs well but had limitations.

Oracle 328
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AI Expertise in Business Strategy: The New Competitive Edge

Eric D. Brown

A recent Harvard Business Review article about AI expertise in business strategy got me thinking. While everyone’s talking about AI replacing jobs or automating tasks, a more fundamental shift is happening: AI is completely changing how companies develop and maintain strategic expertise. Traditionally, companies succeed by having better expertise than their competitors in key areas.

Strategy 130
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The Ultimate Contact Center Buyers Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Balancing AI and Humanity: Insights from KM’s Biggest Events in 2024

Forrester IT

Knowledge Management (KM) is experiencing an exciting transformation fueled by the merging of generative AI and human-centered practices.

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Australia Passes Groundbreaking Cyber Security Law to Boost Resilience

Tech Republic Security

Australia's landmark Cyber Security Act has been passed, setting new standards for incident reporting, ransomware payments, and critical infrastructure protection.

Security 482
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6 Cloud Trends to Watch in 2025

Information Week

Cloud strategies continue to shift as organizations utilize more services. AI is one of the biggest drivers.

Cloud 502
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Cisco IoT wireless access points hit by severe command injection flaw

Network World

Cisco’s Ultra-Reliable Wireless Backhaul (URWB) hardware has been hit with a hard-to-ignore flaw that could allow attackers to hijack the access points’ web interface using a crafted HTTP request. Identified as CVE-2024-20418 , Cisco said the issue affects three products : the Catalyst IW9165D Heavy Duty Access Points, the Catalyst IW9165E Rugged Access Points and Wireless Clients, and the Catalyst IW9167E Heavy Duty Access Points.

Wireless 497
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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.