April, 2008

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Culture is a destination not a starting point

Trends in the Living Networks

I was just checking out the results of the recent AIIM Survey on Enterprise 2.0. (My company, Socialtext, was one of the underwriters.) There's a lot of great material there about how managers perceive Enterprise 2.0. I was particularly struck by how prominently culture appears as a theme in the responses. There is a view out there that an organization needs to have a "culture of collaboration" culture in order to successfully employ wikis and other Enterprise 2.0 tools.

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The Perfect Laptop - Unboxing the X300

All Things Distributed

The laptop that appeared on the cover of business week as part of the story “Building the Perfect Laptop” is the Thinkpad X300. It arrived at my doorstep this afternoon. It is everything it promised to be and more; superlight, rugged, SSD, full ports, wifi, lan & cell networks, dvd, replaceable batteries and 13.

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New Skills Needed for "Work 2.0"

Victus pro Scientia Opus -- Food for the Knowledge

There's an old saying about the weather: "Everyone talks about it , but no one is doing anything about it." The same thing seems to be happening with Web 2.0 (63,100,000 results for this term on Google, a very small percentage of which actually prescribe skills you'll need to thrive in it). At a recent KM Forum meeting with this theme, however, I got some very specific prescriptive guidance for survival in the Web 2.0 world in a presentation from Ray Sims.

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Introducing the new Director of Knowledge Management at Reed Smith

Leveraging Organizational Knowledge

Thanks to all of you who either referred someone you knew, or applied for the position directly. We had a TON of interest in the position and there were many fine applicants. I'm pleased to announce that Lisa Kellar has accepted our offer and will join Reed Smith in May. We are extremely lucky to be able to bring in someone of Lisa's caliber and experience.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Ahead in the Cloud

All Things Distributed

My opening slide for tomorrow's keynote at the MySQL Conference has this feel of speed and excitement to it that represents the current progress towards Cloud Computing. Persistent Storage for EC2 will be an important part of the presentation, but I'll mainly focus on general non-functional lesson from building large-scale services.

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Persistent Storage for Amazon EC2

All Things Distributed

I would like to introduce to you the newest feature of Amazon EC2: Persistent local storage. This has been very high on the request list of EC2 customers and I believe that combined with the Availability Zones and Elastic IP Address features released earlier this month this makes EC2 the ideal environment for building highly scalable and reliable applications.

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More Trending

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Interview: The future of media and entertainment in 2020 - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Techcrunch donates party proceeds to DataPortability and OpenID | Main | Is one web ratings black box better than another black box? Why should we believe Alexa is better? » Interview: The future of media and entertainment in 2020 Ross Dawson, April 16, 2008 5:31 PM US PT Todays issue of The Australian has a special section on the media industry in

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Socialtext People is in-the-Flow!

Trends in the Living Networks

Socialtext announced two major product announcements today: Socialtext People and Socialtext Dashboard. I'm excited about Dashboard, but People really rocks my world. A lot of the coverage of People is calling it "Facebook for the enterprise" That's a fair description, but it misses what it is to me the coolest thing about People: Its in-the-flow -ness.

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Boston Globe covers the Extinction Timeline - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Automated content creation: pushing the boundaries of human value | Main | Insights into the Australian search and directories market » Boston Globe covers the Extinction Timeline Ross Dawson, April 15, 2008 3:26 AM US PT Alex Beam , the award-winning writer for the Boston Globe, has written his latest column about the Extinction Timeline , which wa

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The next phase of the Internet will be about creating value from the WOW (Wide Open Web) - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Keynote at Tandberg Summit: weaving together Enterprise 2.0 and videoconferencing | Main | Living Networks - Chapter 2: Emerging Technologies – Free Download and Commentary » The next phase of the Internet will be about creating value from the WOW (Wide Open Web) Ross Dawson, April 24, 2008 4:19 AM US PT So far the primary theme of the Web 2.0 Expo

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Keynote at Tandberg Summit: weaving together Enterprise 2.0 and videoconferencing - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Living Networks - Chapter 1: The Networks Come Alive – Free Download and Commentary | Main | The next phase of the Internet will be about creating value from the WOW (Wide Open Web) » Keynote at Tandberg Summit: weaving together Enterprise 2.0 and videoconferencing Ross Dawson, April 22, 2008 6:04 PM US PT I recently did the opening keynote on The F

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Launch of Living Networks - Anniversary Edition! Free download of entire book - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Social networks in organizations: balancing risk, reward, and transparency | Main | Living Networks - Chapter 1: The Networks Come Alive – Free Download and Commentary » Launch of Living Networks - Anniversary Edition!

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Living Networks - Chapter 1: The Networks Come Alive – Free Download and Commentary - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Launch of Living Networks - Anniversary Edition! Free download of entire book | Main | Keynote at Tandberg Summit: weaving together Enterprise 2.0 and videoconferencing » Living Networks - Chapter 1: The Networks Come Alive – Free Download and Commentary Ross Dawson, April 22, 2008 4:53 AM US PT Download Chapter 1 of Living Networks : The Networks C

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Automated content creation: pushing the boundaries of human value - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The Shyftr debate: If you provide all your content on feeds, does that give permission for anyone to do anything with it? | Main | Boston Globe covers the Extinction Timeline » Automated content creation: pushing the boundaries of human value Ross Dawson, April 13, 2008 7:48 PM US PT The history of human society has largely been about replacing huma

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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The evolution of blog ranking mechanisms (Trends in the Living Networks ranked #549 by Wikio) - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « More media coverage of Enterprise 2.0 Executive Forum | Main | The Shyftr debate: If you provide all your content on feeds, does that give permission for anyone to do anything with it? » The evolution of blog ranking mechanisms (Trends in the Living Networks ranked #549 by Wikio) Ross Dawson, April 11, 2008 5:21 PM US PT Wikio represents the new bre

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Enterprise Twitter – or how to tap social networks for expertise without using email - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application | Main | More media coverage of Enterprise 2.0 Executive Forum » Enterprise Twitter – or how to tap social networks for expertise without using email Ross Dawson, April 10, 2008 11:34 PM US PT In organizational network a

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Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The information processing view of humanity | Main | Enterprise Twitter – or how to tap social networks for expertise without using email » Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application Ross Dawson, April 9, 2008 5:16 AM US PT Michael Arrington on Techcrunch has jus

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Pyramids and Hierarchies

Trends in the Living Networks

I was talking today with Michael Kieran, our newest Customer Success Manager at Socialtext, about structure in wikis. As I've blogged about before, it's very important for a wiki to have some structure. WIthout structure, people get confused, lost, and according to my friend Barry Schwartz the author of the Paradox of Choice , depressed. At the same time, there's nothing more annoying than an overstructured website, where you have to click through link after link after link to get to the content

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Live from GearUp 2008

Leveraging Organizational Knowledge

So far this is been pretty informative. Guy Kawasaki kicked off the morning in the Keynote, if you've not heard Guy speak before, he's fantastic. Later in the morning there was a panel comprised of CIO /IT Directors from a range of firms, including Ashurt from the UK. No surprises, everyone was still very much challenged with how to manage e-mail. In a room with well over 100 people, only 3 hands went up when the moderator asked who had 75% or higher of adoption for e-mail filing.

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Victus pro Scientia Opus -- Food for the Knowledge Worker: Collaboration 1.0 Meets Web 2.0: Tagging + E-mail

Victus pro Scientia Opus -- Food for the Knowledge

Victus pro Scientia Opus -- Food for the Knowledge Worker Home Archives Profile Subscribe About KMA About Categories Articles Books Business Intelligence Collaboration Current Affairs Events Google Apps Knowledge Management Microsoft Office Off Topic Products Project Management Science Search SharePoint Social Media Technology Industry This Blog Web 2.0 Web 2.0/Enterprise 2.0 Web/Tech Weblogs Add me to your TypePad People list Subscribe to this blogs feed See how were connected « CIMS, Web

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British Airways Heathrow Terminal 5 training fiasco

Leveraging Organizational Knowledge

You must all have read about this project "go live” failure. It was due to a combination of problems but the central one was a lack of training! Amazing, it was a high profile and expensive project requiring state of the art technologies and methods in all areas (architecture, logistics, ICTs, security, construction, etc.) forgot to effectively deal with a key component: the people that will have to work in this new place !

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Victus pro Scientia Opus -- Food for the Knowledge Worker: CIMS, Web 2.0 and Enterprise 2.0 -- the 2008 version

Victus pro Scientia Opus -- Food for the Knowledge

Victus pro Scientia Opus -- Food for the Knowledge Worker Home Archives Profile Subscribe About KMA About Categories Articles Books Business Intelligence Collaboration Current Affairs Events Google Apps Knowledge Management Microsoft Office Off Topic Products Project Management Science Search SharePoint Social Media Technology Industry This Blog Web 2.0 Web 2.0/Enterprise 2.0 Web/Tech Weblogs Add me to your TypePad People list Subscribe to this blogs feed See how were connected « SharePoin

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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The British Airways T5 fiasco (update)

Leveraging Organizational Knowledge

See my previous post as I have added some info (and read the interesting comments as well).

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Living Networks - Chapter 2: Emerging Technologies – Free Download and Commentary - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The next phase of the Internet will be about creating value from the WOW (Wide Open Web) | Main | After Web 2.0: WOW (Wide Open Web) - enough of version numbers for the web!! » Living Networks - Chapter 2: Emerging Technologies – Free Download and Commentary Ross Dawson, April 24, 2008 10:19 PM US PT Download Chapter 2 of Living Networks on Emerging

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Social networks in organizations: balancing risk, reward, and transparency - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The joys of self-employment: 7 reasons to love being your own boss | Main | Launch of Living Networks - Anniversary Edition! Free download of entire book » Social networks in organizations: balancing risk, reward, and transparency Ross Dawson, April 21, 2008 4:20 PM US PT A rather popular topic these days is the risks to organizations of using socia

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4 Solution Areas

Trends in the Living Networks

One of the questions I get a lot is "What do you use a wiki for?" It's a fundamental question, but I've been frustrated for a while at how long-winded and imprecise the answers are that people give to it. So my Socialtext colleagues and I spent some serious time around the whiteboard talking about patterns we're seeing--not sociological or usability patterns, but patterns of business value being generated using wikis and other forms of social software.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The joys of self-employment: 7 reasons to love being your own boss - Trends in the Living Networks

Trends in the Living Networks

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Is one web ratings black box better than another black box? Why should we believe Alexa is better? | Main | Social networks in organizations: balancing risk, reward, and transparency » The joys of self-employment: 7 reasons to love being your own boss Ross Dawson, April 18, 2008 3:48 AM US PT This is a significant marking point in my life.

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