April, 2025

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9 steps to take to prepare for a quantum future

Network World

Over the past year, vendor after vendor has reached the critical quantum-computing milestone where adding more qubits no longer adds a disproportionately higher amount of errors. For the first time, we can confidently say, the zero to one moment has happened, and now we can look at scaling roadmaps instead of science roadmaps, says Pranav Gokhale, vice president of quantum software at Infleqtion, which is focusing on the neutral atom approach to quantum computing.

Research 504
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What makes a true AI agent? CIOs struggle with the definition as hype blurs lines

CIO Business Intelligence

Agentic AI has replaced generative AI at the top of the technology hype cycle, but theres one major problem: A standard definition of an AI agent doesnt yet exist. With dozens, if not hundreds, of vendors touting their agentic AI products, a lack of definition could lead to confusion as CIOs and other IT leaders seek to purchase and deploy the emerging technology.

Banking 340
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XR Steps Back, AI Steps Up: The Shake-Up In Our 2025 Emerging Technologies

Forrester IT

Forresters 2025 top 10 emerging technologies report reveals a major shift in the tech landscape, driven by AI acceleration and changing market dynamics. Longtime list members extended reality and Zero Trust edge are stepping back, making room for two fast-moving innovations one of which was virtually unknown just a year ago. The earlier release gives tech leaders more time to strategize and align with upcoming breakthroughs in AI and beyond.

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3 Ways the UK Government Plans to Tighten Cyber Security Rules with New Bill

Tech Republic Security

Amid a sharp spike in ransomware attacks disrupting essential services and critical infrastructure, the U.K. government has set out the scope of its upcoming Cyber Security and Resilience Bill for the first time. It aims to patch the holes in the countrys existing cyber regulations and protect critical infrastructure from ransomware and other attack types.

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How AI Is Transforming IT in 2025: A Playbook for Smarter IT Ops

IT teams are under pressure to do more with less. AI isn’t just hype—it’s already helping lean IT teams cut support volume by up to 60%, reduce cloud waste, and eliminate risk from their stack. In this executive playbook, you'll learn how mid-sized companies are deploying AI to automate tier-1 tickets, predict outages, optimize SaaS spend, and secure infrastructure without hiring a bigger team.

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Low-Cost AI Projects -- A Great Way to Get Started

Information Week

It's AI on a shoestring. These five inexpensive projects offer a painless way to understand the technology's business potential and value.

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How to Drive a Smarter, Innovative, and Predictable Agile Delivery Model

Social, Agile and Transformation

Many organizations struggle with evolving their agile delivery model, leading to missed deadlines and customer dissatisfaction. The key issue is teams rush into solving problems without proper planning. To improve, simplify the approach by developing a clear vision, fostering collaboration, and enhancing change management while avoiding jargon and rigid frameworks.

Agile 178

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How MCP can revolutionize the way DevOps teams use AI

CIO Business Intelligence

Traditionally, the main benefit that generative AI technology offered DevOps teams was the ability to produce things, such as code, quickly and automatically. But not all DevOps work involves generating things. Much of it centers on performing actions, like modifying cloud service configurations, deploying applications or merging log files, to name just a handful of examples.

Devops 331
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Generative AI Innovation In Security Tools Is Finally Getting Interesting

Forrester IT

Last week, I spoke at the C2 conference in London. The C2 conference is an invite-only threat intelligence conference run by the team at SE Labs. The core themes of the event were timely and provoked interesting discussion: artificial intelligence, supply chain security, and cyber hygiene.

Security 294
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UK’s Cyber Crime Down in 2024: Better ‘Cyber Hygiene Among Small Businesses

Tech Republic Security

A UK government survey of 2024 data shows phishing remains the top cyber threat, ransomware cases doubled, and fewer boards include cyber experts despite steady attack rates.

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How Today’s CIOs are Upskilling

Information Week

The chief information officers role is more important than ever. To stay on top of their game, they need to continually upskill. This is what theyre doing.

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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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Is Now the Time for the CIO to Fully Embrace Virtual Desktops?

Social, Agile and Transformation

The future of end-user computing (EUC) envisions reliance on cloud services for all computing needs, managed centrally and securely. Changes led by Microsoft and Nerdio highlight virtual desktops enhancing employee experience and reducing costs. Transitioning to virtual desktops allows CIOs to rethink device necessity, making the shift inevitable in the evolving work landscape.

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Potential Nvidia chip shortage looms as Chinese customers rush to beat US sales ban

Network World

The AI chip shortage could become even more dire as Chinese customers are purportedly looking to hoard Nvidia chips ahead of a proposed US sales ban. According to inside sources, Chinese companies including ByteDance, Alibaba Group, and Tencent Holdings have ordered at least $16 billion worth of Nvidias H20 server chips for running AI workloads in just the first three months of this year, The Information reported Wednesday.

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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

Were not just automating a handful of manual tasks and processes across a department or two, says Kellie Romack, CDIO at ServiceNow. Wereinfusing AI agents everywhereto reimagine how we work and drive measurable value. Agentic AI is the new frontier in AI evolution, taking center stage in todays enterprise discussion. AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026.

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Google Cloud Next 2025’s Developer Keynote: Agents Take Center Stage

Forrester IT

Google Cloud Next 2025s (full takeaway blog here) developer keynote offered a detailed look at the company’s latest AI innovations, with a particular focus on agent technology and developer tools.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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5 Most Common Security Attack Methods in 2024: Mandiant’s M-Trends Report

Tech Republic Security

Mandiant, which was acquired by Google Cloud in 2022, paints a picture of global cyber threats from last year in order to help readers be better prepared this year.

Trends 208
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Agentic AI May Find the Best Business Partner in Itself

Information Week

AI-human interactions are in the spotlight, but AI-to-AI interactions powered by agentic AI bring some of the strongest use cases.

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10 Missed GenAI Opportunities in Digital Transformation a CIO Must Be Paranoid On

Social, Agile and Transformation

CIOs must move beyond mere productivity and embrace genAI opportunities in digital transformation. While tactical improvements are significant, focusing solely on them can hinder real change. CIOs should prioritize data architecture, AI governance, and improving customer experiences, while maintaining rigorous evaluation of risks and compliance to maximize the benefits of genAI.

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DARPA backs multiple quantum paths in benchmarking initiative

Network World

The Defense Advanced Research Projects Agency has selected 15 quantum computing companies for its Quantum Benchmarking Initiative , to see if utility-scale quantum computers can be built by 2033. Selected companies include IBM, HPE, Quantinuum, IonQ, Xanadu, Rigetti, and others from North America, Europe, and Australia and covers multiple approaches to quantum computing, including trapped ions, superconducting qubits, photonics, and silicon spin qubits.

IBM 488
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Agents are here — but can you see what they’re doing?

CIO Business Intelligence

In a February survey conducted by 3GEM on behalf of SnapLogic, out of 1,000 IT decision makers and transformation leaders , half say large enterprises already use AI agents, with 32% planning to implement them within the year. It also showed that 92% of respondents expect AI agents to deliver meaningful business outcomes over the next 12 to 18 months, and 44% trust AI agents to do as good a job as a human while 40% actually trust the AI more.

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Key Takeaways From The Forrester Wave™: DMA Platforms Q2 2025

Forrester IT

Im excited to announce the release of our latest Forrester DMA Platforms Wave, Q2 2025. This edition evaluated the 11 most significant Data Management and Analytics (DMA) platform vendors, providing a comprehensive view of a market undergoing rapid transformation.

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DDoS Attacks Now Key Weapons in Geopolitical Conflicts, NETSCOUT Warns

Tech Republic Security

Hackers now use AI and botnets to launch powerful DDoS attacks, bypassing security and overwhelming servers as law enforcement struggles to keep up.

Security 447
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How Will the Role of Chief AI Officer Evolve in 2025?

Information Week

The AI boom gave rise to a new executive role: the chief AI officer. That role and its demands could change over time.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Column: Bezos lost in PR space as Blue Origin’s all-female launch backfires

GeekWire

Billionaire Jeff Bezos takes questions in front of Blue Origin’s mock-up for the New Shepard spaceship’s crew capsule in 2017. (GeekWire File Photo / Kevin Lisota) Editor’s note: This guest post is written by Aaron Cohen , a longtime PR and brand executive. Cohen originally wrote about this topic on LinkedIn. Jeff Bezos Blue Origin may have made history on Monday for sending an all-woman crew into sub-orbit on its New Shepard rocket ship for all the wrong reasons.

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Linux Foundation Networking shares new AI projects, milestone releases

Network World

The Linux Foundations networking division (LF Networking) is continuing to grow both its mandate and project roster in 2025. At the Open Networking & Edge Summit in London, which is co-located with the Kubecon conference, LF Networking detailed an ambitious strategic roadmap that emphasizes the convergence of open source, artificial intelligence, and cloud-native technologies as the foundation for next-generation networking infrastructure.

Linux 415
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CIOs recalibrate IT agendas to make room for rising AI spend

CIO Business Intelligence

CEOs, their boards, and the rest of the C-suite continue to push AI as a strategic imperative. As a result, ITs investments in AI are up, with the percentage of the IT budget earmarked for AI projects nearly tripling from last year, according to the 2025 CIO Playbook from Lenovo and research firm IDC. But while research also shows that most IT budgets are higher this year than in 2024, CIOs say those increases arent enough to cover all the tech-enabled initiatives their organizations have identi

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What You Can Learn From Shopify’s CEO’s Memo On Workforce AI

Forrester IT

What Shopifys CEO Gets Right And Wrong About Workforce AI Shopifys CEO Tobias Ltke released an internal email he’d sent to employees with the subject, AI usage is now a baseline expectation. His enthusiastic missive implores employees to adopt AI tools as a thought partner, deep researcher, critic, tutor, or pair programmer.

Research 271
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The Ultimate Contact Center Buyers Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Developers Beware: Slopsquatting & Vibe Coding Can Increase Risk of AI-Powered Attacks

Tech Republic Security

Slopsquatting and vibe coding are fueling a new wave of AI-driven cyberattacks, exposing developers to hidden risks through fake, hallucinated packages.

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Building Secure Cloud Infrastructure for Agentic AI

Information Week

Enterprises are gearing up to unleash agentic AI, but is their cloud infrastructure ready?

Cloud 435
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Tariff war throws building of data centers into disarray

Network World

Enterprise IT leaders are facing a double-whammy of uncertainties complicating their data center building decisions: The ever-changing realities of genAI strategies, and the back-and-forth nature of the current tariff wars pushed by the United States. This is obviously a fluid situation. The stated goal of the [US] administration is to bring more development into the US, said Forrester Senior Analyst Alvin Nguyen.

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Cisco SVP talks agentic AI, quantum security and sustainable infrastructure

Network World

When responsibility for a companys long-term growth and differentiation in the market is part of your job description, it can be an adventure. Nathan Jokel , senior vice president of corporate strategy and alliances at Cisco, has stepped up to the challenge. I support our executive leadership team, and I work very closely with the general managers that lead all of our business units and functional leaders to help make the strategic decisions and chart Ciscos course to make sure that were deliver

Security 409
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.