Forrester IT
MAY 9, 2016
They say a picture is worth a 1000 words. so our graphics designers and my wonderful research associate, Rachael Klehm, created this infographic to highlight a few of the data points from the Digital Transformation Playbook and the Forrester / Odgers Berndtson Digital Business research study. Previous post: Digital's golden rule; always save your customer's time.
Computer Weekly
MAY 24, 2016
Telecoms and technology consultant, futurist and ex-BT CTO Peter Cochrane highlights the urgency for the UK to consider FTTP if it wants to maintain its place in the world economy
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
IT Toolbox
MAY 18, 2016
Customer relationship management (CRM) has become a necessity for organizations of all sizes. The tools in these software suites make it easier to offer amazing customer service, implement targeted marketing strategies and provide a host of other benefits. For any budding entrepreneur who's still on the fence about CRM, these statistics should make the decision an easy one. 1.
Data Center Knowledge
MAY 24, 2016
Bloomberg’s Ashlee Vance tours Facebook’s huge Luleå facility Read More.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Social, Agile and Transformation
MAY 16, 2016
When newspapers saw their classified revenue erode when new competitors like EBay, Craigslist, and Monster.com challenged them. When the music industry was first confronted by Napster music downloads and tried to hold on to their CD revenue streams. When Garmin realized that revenue from their auto GPS devices would never return as mapping apps on smartphones became mainstream.
The Accidental Successful CIO
MAY 18, 2016
Airline CIOs are going to have to make some tough in-flight internet decisions Image Credit: Christopher Doyle. Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work. Since they could not be connected to the Internet when they were in flight , they were released from their obligations.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Computer Weekly
MAY 24, 2016
GE Digital’s CCO is driving service revenue growth through the commercialisation of Predix, the company’s big data and analytics software platform, as it seeks to exploit the industrial internet of things
IT Toolbox
MAY 17, 2016
Voice over Internet Protocol (VoIP) telephone systems are becoming more popular for both home and business use. For businesses, the advantages over traditional telephone systems include more features and flexibility, as well as lower cost. Find out if VoIP is right for you by reviewing these answers to the top five most commonly asked questions. 1. How Does VoIP Work?
Data Center Knowledge
MAY 25, 2016
As Gartner recommends, don’t relegate your colocation plans to one-off or siloed projects; instead, make them a focus of your broader hybrid cloud and digital business plans. Read More.
Cloud Musings
MAY 16, 2016
Enterprises must rethink network management in the cloud computing world. This new reality is driven by the rise of software defined networking , the virtualization of everything and a business imperative to create and deploy even newer information delivery models. With the entire infrastructure stack now fully programmable, the need to integrate the network with cloud compute services is essential.
Advertisement
Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Mick's IT Blog
MAY 26, 2016
I am in the beginning stages of working on upgrading the firm I work at to Windows 10. Using MDT, The OS would inject drivers and lay down with no issues. Upon the first reboot, it would pop up the following error message: The first thing I did was to look at the Unattend.xml file by opening the task sequence properties >OS Info tab. When I looked under the Specialize >Microsoft-Windows-Shell-Setup, everything looked normal, except for one thing.
Forrester IT
MAY 10, 2016
Over the past 25 years, many organizations have modelled their support - and in some cases their delivery organization - after the ITIL frameworks and processes. For many, ITIL has been helpful in establishing the rigor and governance that they needed to bring their infrastructure under control in an era where quality and consistency of service was critical and technology was sometimes fragile.
Computer Weekly
MAY 25, 2016
Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service.
IT Toolbox
MAY 17, 2016
VoIP adoption rates remain high in the enterprise, with Frost and Sullivan predicting a $9.35 billion market by 2019. Your communications tools play a critical role in the enterprise's business processes, but you have concerns about VoIP implementation challenges.
Advertisement
You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
Data Center Knowledge
MAY 16, 2016
While there are a lot of ways to optimize your data center, implementing these five steps will not only improve your data center operations but contribute to the overall performance of the business. Read More.
Tech Republic Cloud
MAY 12, 2016
Often times, a small business will have similar challenges as a large enterprise in terms of finding the right tools. Here are a few things to consider as you vet a CRM for your small business.
Tech Republic Security
MAY 6, 2016
The Computer Science Teachers Association (CTSA) is working on a cybersecurity certification program for computer science educators, so they can better teach students about computer security.
Forrester IT
MAY 20, 2016
If your idea of "doing video" means having a YouTube channel, then you need to up your game. While a freemium player like YouTube can be an important part of an overall video strategy, it shouldn't be the only part. We detail that and more in Forrester's Vendor Landscape: Online Video Platforms For Sales And Marketing. Last year marked the first time that digital video outpaced every other online activity in time spent.
Advertisement
Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Computer Weekly
MAY 24, 2016
The General Data Protection Regulation, which will come into force on 25 May 2018, could have a big impact on any company in the world that deals with the personal data of EU citizens
IT Toolbox
MAY 19, 2016
VoIP is fast becoming the most popular communications solution for businesses looking to reduce costs, improve service and give their employees the tools required to run a modern, fast-paced business. Here's something you may not know -- approximately 50 percent of a voice call is silence. That's call-time you are paying for on a conventional, or legacy, telephone system.
Data Center Knowledge
MAY 26, 2016
By having a fundamental understanding of the provider’s approach to securing your data, you can create a solid “handshake” between the data stored on-premises and data hosted in the cloud. Read More.
Network World
MAY 20, 2016
With first-quarter shipments exceeding Macs in the United States, Chromebooks are very popular. Schools and enterprises choose Chromebooks for their very streamlined use case: low cost, fast boot security, simplicity and ease of administration. Chromebooks just got a little more complicated, but for the better, with Google’s announcement that the Android Play Store will be available on Chromebooks and that Android apps will run on the Chrome operating system.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.
All Things Distributed
MAY 10, 2016
Building your applications with only managed components has become very popular, and AWS Lambda plays a crucial role in that. I see a tremendous interest in examples how to build such applications, and articles such as " The Serverless Start-Up - Down With Servers! " about teletext.io are read eagerly around the globe. If you are looking for more examples there are the Lambda Serverless Reference Architectures that can serve as the blueprint for building your own serverless applications.
Forrester IT
MAY 19, 2016
Businesses can obtain major benefits -- including better customer experiences and operational excellence -- from the internet of things (IoT) by extracting insights from connected objects and delivering feature-rich connected products. The mobile mind shift requires businesses to proactively support these IoT benefits for nonstationary connected objects that exist as part of IoT solutions.
Computer Weekly
MAY 26, 2016
The objectives of the UK’s National Cyber Security Centre are to address systemic vulnerabilities, reduce risks, respond to serious incidents and nurture national cyber security capability
IT Toolbox
MAY 24, 2016
Previous posts in this series have focused on the needs of various job functions inside the business, and that’s the natural starting point when considering UC. They will account for the majority of activity, both in terms of utilizing UC applications and bandwidth consumption on your network.
Advertisement
Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Data Center Knowledge
MAY 19, 2016
Optimistic forecast indicates strategic focus on software to compensate for slumping hardware sales is paying off Read More.
Network World
MAY 20, 2016
Researchers with the Defense Advanced Research Projects Agency (DARPA) have quickly moved to alter the way the military, public and private enterprises protect their networks from high-and low-speed distributed denial-of-service attacks with a program called Extreme DDoS Defense (XD3). The agency has since September awarded seven XD3 multi-million contracts to Georgia Tech, George Mason University, Invincea Labs, Raytheon BBN, Vencore Labs (two contracts) and this week to the University of Penns
Tech Republic Cloud
MAY 18, 2016
If you're looking for an easy way to mount your Google Drive folders to a Linux box, Jack Wallen shows you how with the help of google-drive-ocamlfuse.
Forrester IT
MAY 9, 2016
Over the past several years, Forrester's research has written extensively about the age of the customer. Forrester believes that only the enterprises that are obsessed with winning, serving, and retaining customers will thrive in this highly competitive, customer-centric economy. But in order to get a full view of customer behavior, sentiment, emotion, and intentions, Information Management professionals must help enterprises leverage all the data at their disposal, not just structured, but
Advertisement
“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
Expert insights. Personalized for you.
281 
Let's personalize your content