Sat.Apr 13, 2019 - Fri.Apr 19, 2019

Stop Trying To Replace Your Agents With Chatbots — No, Seriously!

Forrester IT

Customer service organizations have been looking for ways to cut costs for decades. Now that chatbot mania has taken over, many are jumping on the bandwagon and attempting to replace their human agents with chatbots.

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3 things about cloud and IoT you need to consider

David Linthicum

The internet of things (IoT) and cloud-based providers are bound at the hip. That said, most people don’t understand how, why, or what to expect. I’ve been asked some good questions that drove me to do some research and testing. Perhaps the answers are of interest to you as well. Do you store the data in the cloud or the IoT device? This depends on a lot of things, but I have two rules of thumb: [ InfoWorld explains: What is multicloud? The next step in cloud computing. |

Cloud 313

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The CIO’s Guide to Quantum Computing

CEB IT

It makes sense that sci-fi-level myths might surround a technology that must be stored in a container colder than interstellar space and has the potential to solve some of the world's most challenging problems. CIOs have been inundated with quantum computing hype: “Quantum computers will operate faster than the speed of light,” or “Quantum computers will replace conventional systems” or “Quantum computing will render all security encryption algorithms obsolete.”.

Warning: Internet Explorer Just Became A Silent But Serious Threat To Every Windows User

CTOvision

Security researcher John Page warns that Microsoft’s Internet Explorer has a critical security flaw that allows hackers to spy on you and steal personal data from your PC. That warning may seem irrelevant to you since Internet Explorer was officially discontinued in 2015. It’s now an archaic web browser, only in use by about 7% […]. Cyber Security News

Machine Learning for Builders: Tools, Trends, and Truths

Speaker: Rob De Feo, Startup Advocate at Amazon Web Services

Machine learning techniques are being applied to every industry, leveraging an increasing amount of data and ever faster compute. But that doesn’t mean machine learning techniques are a perfect fit for every situation (yet). So how can a startup harness machine learning for its own set of unique problems and solutions, and does it require a warehouse filled with PhDs to pull it off?

Want To Launch An Extended Reality (XR) Experience? Start With Employee Use Cases

Forrester IT

After returning from Mobile World Congress in Barcelona last year, where I walked miles to test every virtual reality (VR) and augmented reality (AR) experience, one thing was clear: They aren’t ready for mainstream consumer use. But what about for employees?

Mobile 389

Avoid these 2 cloud computing career pitfalls

David Linthicum

People come to me all of the time looking to reengineer their IT career with a cloud computing makeover. While this is typically a good move, I find that as the world of cloud computing becomes more complex, those looking to get higher-paying cloud computing jobs are making some wrong calls. Here’s two of the most common. Mistake No. 1: Going too wide. I’ve often explained the benefit of being a jack of all trades, and master of some to people wanting to become a cloud computing architect.

Cloud 228

More Trending

IoT security market to reach $35.2 bn by 2023: Report

CTOvision

According to a new market research report published by MarketsandMarkets, the global Internet of Things (IoT) Security Market size is expected to grow from USD 8.2 billion in 2018 to USD 35.2 billion by 2023, at CAGR of 33.7 percent during the forecast period. Major factors driving the growth of the market are the increasing number […]. Cyber Security News

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Future of Retail: How Brands Should Handle Automation In 2019

Forrester IT

To help retailers and brands plan for 2019, Claudia Tajima and I are interviewing our Forrester peers to discover how their 2019 predictions will affect retail for our series: “Applying 2019 Predictions to Retail.” Recently, Claudia interviewed J.P.

Retail 382

SCCM Third-Party Software Updates Setup Step by Step Guide Post 1

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. SCUP helped many of us to deploy third-party software updates for many years. Now, SCCM doesn’t require SCUP to deploy Third-party updates. Let’s dive into the SCCM third-party software updates setup.

CIO Power Politics: What Role Should IT Leaders Take in a Conflict? [Video]

CEB IT

It’s not uncommon for CIOs to be caught in a conflict they would rather avoid. But navigating these experiences is often part of the job. The question becomes not “Do I get involved?” but rather, “What’s the best role for me in a conflict?”. Discover Your Leadership Style: Take the Wolf CIO Quiz.

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ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Microsoft admits Outlook.com hackers were able to access emails

CTOvision

Microsoft has admitted that its Outlook.com security breach was worse than the company initially revealed. The software maker started notifying some Outlook.com users late on Friday night that a hacker was able to access accounts for months earlier this year. Microsoft’s notification revealed that hackers could have viewed account email addresses, folder names, and subject […]. Cyber Security News

It’s Time For Shift-Left Performance Testing

Forrester IT

Developers: Performance Testing Deserves Your Attention! Developers, you have to stop treating performance testing as an afterthought.

Survey 314

How to Change Office 365 Update Channel with SCCM Run Script

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. My name is Sharad Singh, and I have more 15 years of experience in IT and SCCM technologies, MS Intune. This post is my first one here in this blog!

How To 169

How Business Transformation is Fundamentally Different from Innovation

Social, Agile and Transformation

An interesting debate transpired during the last #CIOChat on Thursday at 2pm around Myles Suer's question, "How is #innovation fundamentally different from business transformation?" I had significant feedback to my tweets and decided to dedicate this week's blog post to detail my perspective. I provided a two-tweet answer require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl". about me digital transformation innovation

Business Agile: A Roadmap for Transforming Your Management & Adapting to the VUCA Environment

Speaker: Peter Taylor, Speaker/Author, The Lazy Project Manager

Businesses everywhere are trying to “get business agile”—but it’s not easy to adapt to becoming this adaptive. How can conventional organizations succeed in this transformation? In this webinar, Peter Taylor will walk through the change process step by step, and look at a tried and tested transformation roadmap: benefits are outlined, solutions to common challenges offered, and tried and tested methods and tools provided. It will be a guide towards a decentralized and management style that offers more successful decision making through collaboration.

OODA Produces A Traveling Executive’s Guide to Cybersecurity

CTOvision

We have written before about the importance of all of us recognizing that we are in a cyber conflict. The fact is that we are all targets. We all have to keep our wits about us. This includes tracking the cyber threat and best practices to mitigate the threat. A period of significantly enhanced vulnerability […]. CTO Cyber Security Cyber War News

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Innovate Your Business Model To Drive An Experience Advantage

Forrester IT

Leading companies recognize that complacency is the enemy of success. They also recognize that, to maintain a differentiated advantage over their competitors, they must do more than incrementally fix and improve existing experiences.

Why AI Isn't Gaining Traction in Your Enterprise

Information Week

For all the buzz about artificial intelligence and machine learning, there has been surprisingly little real progress with adoption in the enterprise

Cisco Talos details exceptionally dangerous DNS hijacking attack

Network World

Security experts at Cisco Talos have released a report detailing what it calls the “first known case of a domain name registry organization that was compromised for cyber espionage operations.” Talos calls ongoing cyber threat campaign “Sea Turtle” and said that state-sponsored attackers are abusing DNS to harvest credentials to gain access to sensitive networks and systems in a way that victims are unable to detect, which displays unique knowledge on how to manipulate DNS, Talos stated.

Microservices: The Dark Side

Speaker: Prem Chandrasekaran

A few years ago, Barclays embarked on a journey to migrate its legacy services to a modern tech stack with the objective of achieving a high level of scale, resilience, and reliability. During the incremental, iterative move towards an ecosystem of focused, distributed services, it’s fair to say that the company discovered the challenges of distributing objects. Join us for an episode you can’t miss if you’re finding it a lot harder to architect in practice than in theory, and learn how you can shed light on the dark side of microservices.

Guidelines are a welcome step towards ethical AI

CTOvision

Read the editorial on Financial Times explain why the EU guidelines for use of ethical artificial intelligence are a good step : The EU’s guidelines on artificial intelligence have been praised for setting a global standard. They are also timely, given the revelation this week that Microsoft had worked with a Chinese military-affiliated university on […]. Artificial Intelligence News

Assessing Your Digital Maturity — What Does Excellence Look Like?

Forrester IT

Wall Street loves a digital business. These technology-driven innovators, which put customer acquisition, retention, and experience at the center, have a different way of looking at the world. They are rewarded with growth and investment. And it’s not just digital natives.

Keys to a Successful IoT Deployment

Information Week

IoT is growing rapidly, but lingering connectivity, security, and data storage concerns will need to be resolved to guarantee its continued flourishing

How to Improve Student Learning Outcomes with Digital Learning

Kitaboo

In this age of digital content consumption, students are likely to get easily distracted if they do not find their curriculum interesting enough. Educators have noticed that when technology is integrated into the curriculum, students tend to demonstrate an eagerness to learn.

How To 124

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

Don’t Acquire a Company Until You Evaluate Its Data Security

CTOvision

Read Chirantan Chatterjee and D. Daniel Sokol explain why you should not acquire a company until you have evaluated its data security on Harvard Business Review : When Marriott International acquired Starwood in 2016 for $13.6 billion, neither company was aware of a cyber-attack on Starwood’s reservation system that dated back to 2014. The breach, […]. Cyber Security News

Revenge Of The Nerds? Marketing Ops Takes The Stage

Forrester IT

During the SiriusDecisions 2019 Summit (May 5–8, Austin, Texas), I will join Sirius Research Director and new colleague Jeff Clark in presenting the Future Vision session on marketing operations.

3 Change Management Strategies to Drive Digital Transformation Success

Perficient - Digital Transformation

Digital transformation causes disruption because it holistically changes an organization. It changes the way people work, a company’s essence, and how it operates. Consequently, it sometimes even changes the culture. Change management ’s role is to help along the entire journey.

BYOD and its Impact on Enterprise Content Delivery

Kitaboo

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently.

More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.

Blockchain Set to Revolutionize Banking Sector

CTOvision

Read Pratip Biswas explain how blockchain technology can revolutionize the banking sector by using the Hyperledger on Dzone Blog : The banking sector forms the backbone of any economy. With the technology innovations making way into the arena, the banking sector has been moving away from traditional methods. It has shown steady acceptance of modern […]. CTO News

IBM Sells Out – Another Marketing Cloud Bites The Dust

Forrester IT

On April 4, IBM announced plans to sell its marketing technology (martech) assets to investment management firm Centerbridge Partners.

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BLOCKCHAIN-POWERED LOGISTICS ?: A NEW ERA FOR SHIPPING AWAITS?

Datacponomy

Much like other industries struggling to stay afloat in the stormy waters of the global economy, the shipping industry is seeking its own transformation after years of overcapacity and tumbling freight rates.

IBM 171

FlexDeploy Loves APEX : Continuous Integration for APEX

Flexagon

Oracle Application Express (APEX) is a popular application development tool and is also used to develop custom extensions for Oracle E-Business Suite. FlexDeploy is a DevOps platform for Continuous Integration, Continuous Delivery, and Release Automation which supports Oracle APEX out of the box.

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Serverless and Containers: How to Choose the Right Application Strategy

Speaker: Tolga Tarhan, Senior Vice President, GM AWS Services at Onica

When it comes to the modern tech stack, one of the fastest changing areas is around containers, serverless, and choosing the ideal path to cloud native computing. How do you as a technology leader point your team in the right direction, especially given how quickly this is evolving?