Cloud Musings

MAY 31, 2018

Cloud computing is now an operational reality across every industry. Organizations that fail to leverage this economic, operational and technology consumption model are merely consigning themselves to irrelevance. The rapid acceleration of cloud adoption has now ignited a push for the Hybrid Cloud/Hybrid IT model in which enterprises simultaneously consumes information technology services from private clouds, public clouds, community clouds and traditional data center sources.

Cloud 107

Cloud Enterprise Enterprise Hotels 107

Forrester IT

MAY 29, 2018

To fuel digital transformations, enterprises are increasingly turning to public cloud services to improve their customer experience, operational excellence, and the broader ecosystem. CIOs have to select from a diverse and changing set of vendors that vary by size, functionality, geography, and vertical market focus. My recent report, Now Tech: Public Cloud Development Platforms In […].

Cloud 337

Cloud Enterprise Enterprise Report 337

Social, Agile and Transformation

MAY 28, 2018

A quote from my book, Driving Digital: The Leader's Guide to Business Transformation Through Technology Here's how digital organizations are smarter and faster - They change their culture by developing "bottoms up" practices like agile, ideation, relationship developing CRM, and citizen's development. They target their programs to early adopters, know how to scale their practices to.

Business Transformation 185

Business Transformation Agile Development Programming 185

CTOvision

MAY 29, 2018

On 25 May 2018 DHS US Citizenship and Immigration Services posted a notice titled DHS Proposal To Remove The International Entrepreneur Rule. The notice says DHS proposes to end a program that allows certain foreign entrepreneurs to come to the US to develop and build start-up businesses here (the full rule is at: International Entrepreneur Rule). The [.].

Programming 154

Programming Development Government CTO 154

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Applications

Anoop

MAY 30, 2018

Who said SMS (slow moving software)? SCCM is anymore a slow moving software. SCCM moves as fast as Azure. Now, SCCM has better speed than Microsoft Intune (my SCCM love takes precedence here). Reporting and live status of managed machines. Most of these fast moving parts of SCCM are using “Fast Channel” architecture. In this post, […].

Tools 158

Tools Architecture Software Software 158

Forrester IT

MAY 30, 2018

What is the right top-line CX metric? I lead the CX measurement research at Forrester and get this question a lot. Usually clients ask whether Net Promoter Score (NPS)* is best, or whether customer satisfaction or effort make more sense, or whether there is something new and exciting coming up. So I thought I’d share […].

.Net 379

.Net How To Research 379

CTOvision

MAY 29, 2018

The Bill Gates Line Ben Thompson goes behind the scenes to find out why Yelp's anti-trust case in European Union against Google wont help it in long run. Ben says that for long-term viability, Yelp should focus on business models that avoid Google completely, instead of relying on traffic from search and antitrust regulation. Read [.].

Google 154

Google Cloud CTO 154

Anoop

MAY 28, 2018

I have upgraded SCCM technical preview lab to 1805. SCCM 1804 is the baseline version of SCCM technical preview. If you still don’t have SCCM TP lab, you can download SCCM 1804 from evaluation portal and start playing around new SCCM features. Stay ahead of other SCCM admins! In this post, we will see the upgrade walk […]. The post SCCM 1805 ConfigMgr Generated Certificate for HTTP Communication appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.

Enterprise 120

Enterprise Enterprise Video 120

Forrester IT

MAY 30, 2018

In today’s increasingly crowded digital commerce market and with increasingly tighter budgets, retailers have to make smart choices about which technologies to invest in and which they should forego for now. To help retailers sift through the options, we conduct an annual top trends study. This year, we interviewed more than 30 retail industry professionals to ask about retail […].

Retail 276

Retail Budget Study Trends 276

Cloud Musings

MAY 28, 2018

240 million results are returned in 1.06 seconds (as of May 28, 2018) when you search for cloud computing in a Google search. With that much information available, and that many conversations active around the globe; Do we really know what cloud is? Are we confident in knowing what cloud can do? Can we explain why the cloud is changing everything? If 10 people were asked what cloud computing is and why it is important, we would get at least 12 different answers.

Disaster Recovery 79

Disaster Recovery Cloud CTO Hire Architecture 79

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Open Source

CTOvision

MAY 31, 2018

The 2018 SINET Innovation Summit will be held 7 June 2018 in NYC. If you have been putting off your registration now is the time to sign up, the event is, in my opinion, the most strategic and impactful cyber security innovation activity in the NYC area and is the place to be to improve [.].

Security 152

Security CTO 152

Anoop

MAY 31, 2018

The Cloud Management Gateway (CMG) provides a simple way to manage SCCM clients on the internet. The CMG is a PaaS (Platform As A Service) solution in Azure. So, we don’t need to maintain the servers in Azure platform, unlike Azure IaaS (Infrastructure As A Service) solution. We need to setup and configure Azure Cloud […]. The post Setup Co-Management CMG Azure Cloud Services appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair.

Cloud 115

Cloud Internet Enterprise Enterprise 115

Forrester IT

MAY 31, 2018

Take another not-so-random walk with me, this time as my colleague Peter Wannemacher and I explore what makes USAA a standout performer in our Mobile Banking Benchmark assessment. As we did before when exploring The Home Depot’s success in our “The Forrester Retail Wave: US Mobile Web, Q4 2017” report, we invited executives from USAA […].

Banking 247

Banking Mobile Retail Report 247

Cloud Musings

MAY 29, 2018

When charged with managing large and complex efforts, an overarching project management task is risk assessment. It involves documenting the current situation, comparing it to the past, and understanding the odds of the past repeating itself. Since the past may never repeat itself, however, an insightful project manager also imagines the odds of any possible future outcomes.

Project Management 70

Project Management Analysis Artificial Intelligence Meeting 70

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Project Management

CTOvision

MAY 29, 2018

Microsoft also has an AI bot that makes phone calls to humans Microsoft has announced its new social chat bot Xiaoice, which is in use across platforms in China, can place phone calls to humans, similar to Google's Duplex, but only in China. It remains to be seen what reception Microsoft gets considering the fact [.].

Google 152

Google Microsoft Social Artificial Intelligence 152

Anoop

MAY 29, 2018

As SCCM admin I have gone through many DR plans and scenarios in my career. Most of the DR strategies are based on the SLA with LOBs. Your business should be ready to face any disaster situations, and the business should go on. Hence the DR scenarios are very important for each organization. In this […]. The post Why you need Multiple Recovery Options?

Strategy 90

Strategy Enterprise Enterprise 90

Forrester IT

MAY 31, 2018

The White House requires federal agencies to “provide a modern, streamlined, and responsive customer experience across government, comparable to leading private sector organizations.” Unfortunately, results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 US federal agencies and programs that we rated in this […].

Government 227

Government Programming 227

Network World

MAY 28, 2018

TSB customers in the U.K. were already frustrated by the bank's technical problems, but now the situation has gotten worse as criminals take advantage of the chaos. Host Steve Ragan looks at recent TSB phishing attacks and the kit that powers them.

Banking 61

Banking 61

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CTOvision

MAY 26, 2018

Has your startup been growing? Awesome. You may be wondering if it is time to stand up a dedicated federal office. You will want to time this just right. If you do it too early you will be wasting money. If you do it too late you will be losing an opportunity to grow and [.].

Artificial Intelligence 152

Artificial Intelligence Government CTO Security 152

Scott Lowe

MAY 31, 2018

As part of my 2018 projects , I committed to reading and reviewing more technical books this year. As part of that effort, I recently finished reading Infrastructure as Code , authored by Kief Morris and published in September 2015 by O’Reilly (more details here ). Infrastructure as code is very relevant to my current job function and is an area of great personal interest, and I’d been half-heartedly working my way through the book for some time.

Tools 60

Tools Examples 60

Forrester IT

MAY 30, 2018

If you care about CX, you have to admire Etsy. It was the top digital retailer in Forrester’s Customer Experience Index™ in 2017. It excels at differentiating itself with a unique set of products and a distinctive online store, where buyers routinely upload pictures of their purchases alongside gushing reviews. Unsurprisingly, Etsy is also one […].

Retail 210

Retail Architecture 210

Dataconomy

MAY 30, 2018

Great tech events often feature a stunt or two that attendees will be talking about long after the conference hall has closed its doors; on this front, CUBE Tech Fair 2018 certainly delivered. Attendees got to witness an audience member pilot a drone with his mind (thanks to Emotiv’s President. The post Machine Learning to Mineral Tracking: The 4 Best Data Startups From CUBE Tech Fair 2018 appeared first on Dataconomy.

Data 68

Data Conference Healthcare Trends 68

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Case Study

Future of CIO

MAY 31, 2018

The nimble digital technologies and abundance of information change how we think, live, and run always-on and always connected digital businesses today. The world is becoming smaller every day and as the consequence, every successful business has to sooner or later step into the uncharted water and blurred business territories. It brings both significant opportunities and unprecedented risks, how to understand and overcome pitfalls on the way for running a high-performance digital IT organizatio

Resources 49

Resources Government Energy Policies 49

CIO Business Intelligence

MAY 30, 2018

Is machine learning for the future or is it for your business right now? It’s a question lots of business leaders are asking as each day new instances of AI and machine learning push the boundaries of what we thought we knew about technology. One recent and powerful example was Google’s May 8 demonstration of its Google Assistant booking hair salon and restaurant reservations with conversational clarity that was both inspiring and unnerving.

Network 45

Network Examples Google 45

Forrester IT

JUNE 1, 2018

Well that was interesting! We just published The Forrester New Wave™: ABM Platforms, Q2 2018, which profiles the 14 most significant vendors in this market: 6sense, Demandbase, Engagio, Jabmo (formerly Azalead), Lattice Engines, Madison Logic, MRP, Radius, RollWorks, TechTarget, Terminus, Triblio, True Influence, and ZenIQ. Based on our comprehensive criteria, Forrester’s take is that Demandbase, […].

Engineering 186

Engineering B2B 186

Dataconomy

MAY 29, 2018

How clean is your data? If you don’t already know the answer to that question, you might be in some trouble – especially if you become the target of a cyberattack. While 2018 hasn’t seen any cyberattacks on the level of WannaCry just yet, the year is still young. I. The post To Avoid Cyberattacks, You Must Clean Your Data. Here’s Why. appeared first on Dataconomy.

Data 68

Data Big Data 68

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Open Source

Future of CIO

JUNE 1, 2018

In the world moves too fast, with the exponential growth of information, leadership, marketing, finance, technology, etc, are all intertwined. What C-level executives really want is a partner that works both "on the business" and "in the business," not just "for the business; someone who knows what they want before they know themselves; someone who can contribute to the top line business growth.

Change Management 45

Change Management Company Groups Strategy 45

ComputerWorld IT Management

JUNE 1, 2018

“What to measure” and “How to measure” are well-known dilemmas for IT executives. The reality is that many IT projects are measured by criteria that are more closely aligned with completion rather than success—meaning IT is telling the business, “measure us by our adherence to the project plan rather than the benefits that the project provides to the organization.

Network 40

Network Operating Systems Windows System 40

Forrester IT

MAY 29, 2018

Last week, Accenture Interactive launched a new media service called Accenture Interactive Programmatic Services. The new service will include programmatic consulting services for in-housing media, media strategy, planning and implementation, and advertising technology services. It’s the first “official” foray into media from a consultancy.

Media 186

Media Advertising Strategy 186

CTOvision

MAY 30, 2018

The US says North Korea behind malware attacks North Korea has been spying on US public infrastructure, aerospace, financial and media companies for nine years using a malware. This was revealed by FBI and DHS who said that North Korea used two pieces of malware to target the key US cyber assets. While this news is important [.].

Malware 31

Malware Financial Media Data 31

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.