Sat.Feb 08, 2020 - Fri.Feb 14, 2020

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Are CIOs Ready To Use AI To Transform The Business?

The Accidental Successful CIO

Artificial intelligence is going to change everything, are CIOs ready? Image Credit: Evan. Artificial intelligence (AI) is a powerful new technology that the person with the CIO job is going to have to learn how to harness because of the importance of information technology. We need to realize that the impact of introducing AI powered applications into our business will not just impact the IT department, but rather will impact the entire company.

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The End of Agile? Not a Chance.

Information Week

Enterprise organization need to understand the full evolution of Agile to reap its benefits. Here's some advice on best ways to implement Agile practices today.

Agile 147
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Trending Sources

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A Well-Equipped Security Team Could Save You Millions of Dollars a Year

CTOvision

Read Christian Wiens explain how a well-equipped security team could save you millions of dollars a year on Security Boulevard : Data breaches are expensive. By now, most organizations are well aware of this fact. When it comes to resource planning, however, SecOps teams need concrete data to ensure adequate funding is available to handle […].

Security 243
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Cybercriminals flooding the web with coronavirus-themed spam and malware

Tech Republic Security

Hackers have expanded their exploitation of the outbreak fears with hundreds of scams and operations.

Malware 154
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Bridge the IT Skills Gap With Data and Analytics

Information Week

Enterprises can benefit in many ways from internal and external data analysis. One of the most obvious is using data analytics to help close your IT team's skills gap.

Data 145
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No matter how different your business is, you are in CX

Forrester IT

GetWhen I describe what customer experience management requires to be able to transform a CX vision into reality, I often hear from my audience: “this is interesting, but we are different“ The nature of that difference is then often stated as: we are operating in B2B, not B2C; or we operate in a heavily regulated […].

B2C 516

More Trending

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Windows 10 1909 Upgrade Using SCCM Task Sequence|ConfigMgr

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Running Out of update….?? Its Time to Upgrade your Operating System to Windows 10 1909 Upgrade. Let’s learn how to create an upgrade Windows 10 Task Sequence. There are various Windows 10 deployment scenarios available to install latest version of Windows 10 1909.

Windows 218
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Delight Employees and Empower IT to Shine at ITSM

Social, Agile and Transformation

Wake up! No one likes opening service desk tickets or using ITSM tools. Employees expect self-service capabilities and easy to use technologies. Business leaders and managers assume that technology improves productivity and quality, and they believe that the service desk should operate like a genius bar. But the reality is that many service desks are short-staffed, and employees are raising.

Tools 175
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Peachtree Corners – One of the Smartest Smart Cities

Forrester IT

This modern suburban city outside Atlanta, Georgia is driving one of the most empowering and successful Smart City initiatives on the planet. Curiosity Lab, founded in 2019, is driving Open Innovation efforts with everyone from large corporations to early stage startups investing in edge computing, 5G, IoT, autonomous vehicles (see the image below), robotics and more.

CTO 501
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Future Proof: Rare Convergence Of Leading Government and Industry Leaders 19 March

CTOvision

OODA’s 19 March Future Proof conference brings together the hackers, thinkers, strategists, disruptors, leaders, technologists, and creators with one foot in the future to discuss the most pressing issues of the day and provide insight into the ways technology is evolving. Future Proof is not just about understanding the future, but developing the resiliency to thrive […].

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Learn How to Remove Distribution Point Role|SCCM|ConfigMgr

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. I have published install configuration manager distribution point guide in the previous post. In this post, you shall learn how to remove/reinstall distribution point (Remove Configuration Manager Distribution Point). ConfigMgr|SCCM Remove Distribution Point Role Guide.

How To 217
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Kubernetes rollouts: 5 security best practices

Tech Republic Security

If you don't follow these Kubernetes deployments security best practices from Portshift, your containers, their underlying technologies, and your data could be at risk.

Security 201
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The Three Ways Companies Value Customer Success Programs

Forrester IT

In the three years since publishing our first report on the customer success discipline’s relationship to customer experience management, I’ve had many conversations with Forrester clients about bringing customer success management into a business. While the topics of these discussions have ranged from nuts and bolts organizational questions (e.g. where should the program report) to […].

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The Key to Keeping the Lights On: Artificial Intelligence

CTOvision

Read Asa Fitch explain how power companies are turning to AI, drones, battery systems, and sensors to shorten outages, save money, and help run an increasingly complex power grid on Wall Street Journal : After Hurricane Irma tore through South Florida in 2017 and cut power to more than six million people, it took 10 […].

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Learn How to Install a New Distribution Point Role|SCCM|ConfigMgr

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Configuration Manager Distribution Point is the content location for client devices. In this post, you shall learn how to install a New Distribution Point Role. NOTE! – What is Distribution Point ? A distribution point contains source files for clients to download.

How To 216
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6 Keys to Digital Transformation Success

Information Week

Nearly every enterprise is undergoing a digital transformation. Some are more successful than others. Here are 6 factors shared by the successful ones.

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How To Fight Bias In ML-Based Experiences

Forrester IT

Recently, I interviewed Carol Smith about AI and ethics — she’s a Senior Research Scientist at Carnegie Mellon’s Software Engineering Institute, and she told me: “You’re bringing yourself to the projects you do at work, and we’re all biased and flawed. We must accept that building a fancy system doesn’t change that. We’re going to […].

How To 452
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Why Ransomware Will Soon Target the Cloud

CTOvision

Read why Corey Nachreiner says that ransomware attacks could soon target the cloud on Dark Reading : Ransomware is now a billion-dollar enterprise for cybercriminals, and — as in any industry — it has evolved over time to become more efficient and maximize profits. Hackers have transitioned away from launching ransomware attacks indiscriminately in bulk […].

Cloud 266
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Key components of the CEO's agenda for the digital enterprise

Tech Republic Security

CEOs are generally from a finance/business track, rather than a technology one--why their traditional agenda and practices must change.

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Azure Certifications Options Free Webinar

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Azure Certification options are bit confusing for most IT Pros. It seems many IT Pros are confused with many Azure certifications options. They don’t which is best certification option for them. Let’s check what are the options for Azure certifications from the Webinar.

Windows 166
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The Power Of Technology-Driven Innovation

Forrester IT

Peter F. Drucker once said, “If you want to do something new, you have to stop doing something old”, and yet most firms stick with what they know and focus on incremental improvements. And while incremental growth is a critical piece of the puzzle, the more important element of growth is differentiation. If you want […].

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How organisations can protect against insider threat

CTOvision

Read Richard Agnew’s article about how you can protect yourself against insider threat : It’s always a blow when an employee leaves, doubly so with the most talented ones. On the one hand you’re losing a skilled member of the team, and on the other they’re possibly moving on to a competitor and taking their […].

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How to gain more control over DNS with NextDNS: 5 steps

Tech Republic Security

As an alternative to an on-site DNS server, this cloud-hosted DNS service lets you block, filter, and analyze activity across your network and devices.

How To 182
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Why password management is critical to mitigating data breaches

Tech Republic Data Center

The Identity Theft Resource Center warns that businesses of all sizes should be vigilant about data security. The COO offers advice about passwords, cloud security, and patch management.

Data 156
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What’s Important Today In A Customer Feedback Management Vendor

Forrester IT

Voice-of-the-customer (VoC) technologies play a critical role in the evolution of enterprise customer experience (CX) programs, helping CX leaders focus on driving improvements that impact both the customer and the business. Unfortunately, CX leaders struggle to achieve state-of-the-art VoC programs that fully integrate data, help prioritize projects, calculate business value, inform the design process, and […].

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90% of UK Data Breaches Due to Human Error in 2019

CTOvision

Human error caused 90% of cyber data breaches in 2019, according to a CybSafe analysis of data from the UK Information Commissioner’s Office (ICO). According to the cybersecurity awareness and data analysis firm, nine out of 10 of the 2376 cyber-breaches reported to the ICO last year were caused by mistakes made by end-users. This marked […].

Data 253
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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MIT finds massive security flaws with blockchain voting app

Tech Republic Security

Researchers say hackers can alter, stop, or expose how an individual user has voted through the Voatz app.

Security 213
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Security and disaster recovery are priorities when choosing data center provider

Tech Republic Data Center

Security and compliance are key factors to consider when outsourcing your data center, according to a report from data center provider US Signal.

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Top CRM Trends For 2020

Forrester IT

CX is still king in 2020. Modern CRM must be used as a foundational technology for customer engagement in order to deliver experiences that keep your customers coming back for more. Here are our top 5 trends for CRM in 2020: Self-service for end-to-end customer journey support increases. More customers self-serve as the first point […].

Trends 397
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How Will Your Career Be Impacted By Artificial Intelligence?

CTOvision

Read Rodger Dean Duncan take a look at the impact of artificial intelligence on careers on Forbes : Nobody can predict the future with absolute precision. But when it comes to the impact of artificial intelligence (AI) on people’s careers, the recent past provides some intriguing clues. Rhonda Scharf’s book Alexa Is Stealing Your Job: The Impact […].

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.