Sat.Mar 22, 2025 - Fri.Mar 28, 2025

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Will AI erode IT talent pipelines?

CIO Business Intelligence

Generative AI is transforming functions throughout the enterprise, including in IT where its use has showcased the power of the technology. Take, for example, how gen AI is speeding service delivery and improving the accuracy of services provided by the IT help desk by looking at the history of the call logs and then providing a perfectly contextualized response based on what has worked in the past, says Nate Suda, senior director analyst for AI strategy at research firm Gartner and its CIO AI A

Research 322
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Ethernet roadmap: AI drives high-speed, efficient Ethernet networks

Network World

At next months Optical Fiber Communication Conference and Exhibition (OFC), many of the technologies that are driving current and future Ethernet development will be on full display by the Ethernet Alliance, which is set to unveil its tenth anniversary Ethernet roadmap. Among the hot trends is, unsurprisingly, outfitting Ethernet for all things AI. Right now we are trying to get all of the people and groups who want to build Ethernet for AI to collaborate and work together.

Network 488
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How to Get a Delayed IT Project Back on Track

Information Week

On, off, and on-again IT projects can be frustrating. Here's how to get a renewed initiative back up to speed, efficiently and quickly.

How To 407
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Be THE Human-In-The-Loop: Data & AI Literacy is Your Edge

Forrester IT

AI is transforming the way we live, work, and play. It’s altering how we make decisions and interact with technology. But for all its power, it still needs humans (for now).

Data 382
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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After Detecting 30B Phishing Attempts, Microsoft Adds Even More AI to Its Security Copilot

Tech Republic Security

Microsoft is partnering with top firms to launch new AI security tools, boosting breach analysis, threat detection, and AI model protection across cloud platforms.

Microsoft 473
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Airtel connects India with 100Tbps submarine cable

Network World

In a significant development for digital infrastructure in India, Bharti Airtel has landed the 2Africa Pearls submarine cable, delivering 100 Terabits per second of international network capacity for the country. The submarine cable will connect to Airtels cable landing station (CLS) in Mumbai. This infrastructure addresses bandwidth constraints and communication challenges for enterprises seeking improved global connectivity.

More Trending

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Interoperability Is Key to Unlocking Agentic AI’s Future

Forrester IT

Agentic AI is rising. The evolution towards pervasive AI agents paves a way towards an “Internet of Agents,” where AI entities seamlessly interact and coordinate tasks across diverse ecosystems. Just as standardized protocols fueled the internet’s exponential growth, a shared framework is crucial to actualizing a globally interconnected agentic workforce.

Internet 284
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Update VMware Tools for Windows Now: High-Severity Flaw Lets Hackers Bypass Authentication

Tech Republic Security

CVE-2025-22230 is described as an "authentication bypass vulnerability" by Broadcom, allowing hackers to perform high-privilege operations without the necessary credentials.

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Red Hat’s AI portfolio evolves to address enterprise deployment challenges

Network World

Red Hat announced updates to Red Hat OpenShift AI and Red Hat Enterprise Linux AI (RHEL AI), with a goal of addressing the high costs and technical complexity of scaling AI beyond pilot projects into full deployment. New capabilities include the ability to split AI inference across multiple GPUs and nodes, integration of InstructLab into OpenShift AI pipelines, and a new AI guardrails orchestration framework.

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3 steps to get your data AI ready

CIO Business Intelligence

While many organizations have already run a small number of successful proofs of concept to demonstrate the value of gen AI , scaling up those PoCs and applying the new technology to other parts of the business will never work until producing AI-ready data becomes standard practice. Gartners recent prediction that 60% of AI projects that run without AI-ready data will be abandoned by next year sheds light on the time bomb IT leaders need to immediately diffuse.

Data 322
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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Salesforce Launches Agentforce: What Technology Leaders Need To Know

Forrester IT

Its safe to run your AI agents (they’re mostly chatbots, case summaries, or simple text generators today) on the Agentforce chassis as long as you run them inside your Salesforce application domain. We spent two days in San Francisco at Salesforces TDX developer conference.

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Who is the Pioneering AI Leader Every Innovative CIO Should Watch for CX?

Social, Agile and Transformation

Who is the crucial AI leader unnoticed by many CIOs, particularly regarding customer experience (CX)? Sacolick reviews advanced tools for enhancing CX, warns about GenAI's productivity trap, and encourages businesses to focus on creativity. Successful transformation requires strong leadership and collaboration between CIOs and CMOs. Adobe is an AI leader in CX, The post Who is the Pioneering AI Leader Every Innovative CIO Should Watch for CX?

Adobe 183
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20 powerful women shaping the networking industry

Network World

Women are severely underrepresented in top leadership roles across the business world. Only 10.4% of the Fortune 500 companies have women CEOs. In an AP survey of S&P 500 companies, only 25 of 341 CEOs were women. That disparity extends into the technology sector. The Women in Tech organization reports that 17% of tech companies have a woman CEO, and only 25% of all C-suite jobs are held by women.

Network 390
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A strategic approach to legacy platform modernization: Minimizing risk while maximizing value

CIO Business Intelligence

Legacy platforms meaning IT applications and platforms that businesses implemented decades ago, and which still power production workloads are what you might call the third rail of IT estates. IT leaders often worry that if they touch legacy systems, they could break them in ways that lead to catastrophic problems just as touching the high-voltage third rail on a subway line could kill you.

SAP 302
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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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NVIDIA GTC 2025: Reasoning And Robotics Converge

Forrester IT

San Jose was abuzz with excitement as AI enthusiasts gathered for the 2025 NVIDIA GTC AI conference. NVIDIA showcased its expanding data center offerings, along with a commitment to joint developments with server and network vendors. Everyone had high expectations, as this is a world-renowned AI infrastructure event, and this year, it did not disappoint.

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Five Years of Cloud Innovation: 2020 to 2025

Information Week

The cloud has advanced and evolved over the past five years. Here's a look at the top five innovations of the past half-decade.

Cloud 408
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Ubuntu namespace vulnerability should be addressed quickly: Expert

Network World

Linux admins who have enabled the unprivileged user namespace restriction in their recent Ubuntu environments should take action to close three new vulnerabilities that allow a threat actor to bypass the supposed protection. This warning comes after researchers at Qualys found three different ways this hardening feature can, under certain circumstances, be bypassed.

Linux 374
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88% of AI pilots fail to reach production — but that’s not all on IT

CIO Business Intelligence

The proof of concept (POC) has become a key facet of CIOs AI strategies, providing a low-stakes way to test AI use cases without full commitment. But as enterprises increasingly experience pilot fatigue and pivot toward seeking practical results from their efforts , learnings from these experiments wont be enough the process itself may need to produce more targeted success rates.

Research 318
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Translytical Databases Are Fueling Modern AI Apps

Forrester IT

The growing demand for real-time data to power AI applications is compelling businesses to reevaluate their traditional data architectures. Legacy systems typically rely on separate platforms for transactional and analytical processing, leading to inefficiencies and delayed insights.

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How Data Silos Impact AI and Agents

Information Week

AI, including agentic AI, continues to rise in popularity, but without the right foundation, enterprises are taking unnecessary risks. Heres what CIOs need to know.

Data 400
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Kyndryl extends Google Cloud partnership for AI-based mainframe modernization

Network World

Kyndryl and Google Cloud are expanding their partnership to help customers use generative AI to move data off the mainframe and into the cloud. Kyndryl will offer a new Mainframe Modernization with Gen AI Accelerator Program, which includes Google Clouds AI and Gemini large language models, Mainframe Connector package, and BigQuery analytics platform.

Google 446
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SAP customers struggle with S/4HANA migration

CIO Business Intelligence

SAP user companies are up against the clock. Migration toS/4HANA must be completed by 2030, and thats only if they buy into SAPs special three-year reprieve beyond standard maintenance end-of-life at the end of 2027. While that may appear to be a distant concern, companies currently working toward an S/4HANA transition, even those with a high level of IT maturity, are finding the journey challenging.

SAP 283
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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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SUSECON 25: Expanding Open Source In Cloud, Edge, and AI

Forrester IT

Last week, SUSE hosted SUSECon 25 in Orlando, FL. Although SUSE has been in the open source game for decades, theyve been getting increased attention with some seasoned leadership coming from competitor Red Hat, its acquisition of much-loved Rancher, and changing expectations/norms in the open source ecosystem.

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Europol Warns Criminal Networks Are Embracing AI, Making Fraud Smarter and Harder to Detect

Tech Republic Security

The same qualities that make AI revolutionary accessibility, adaptability and sophistication also make it a powerful tool for criminal networks, Europol says.

Network 384
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Alcatel-Lucent Enterprise targets IoT, industrial networks with private 5G package

Network World

Alcatel-Lucent Enterprise (ALE) has partnered with Celona to offer a turnkey private 5G package for industrial or IoT networks. The ALE Private 5G service includes technology from across ALEs platforms, including ruggedized OmniSwitch hardware, OmniSwitch LAN, and OmniAccess Stellar WLAN software for local and wide area connectivity. Management of the package can be done through ALEs OmniVista management package.

Network 388
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From data to impact: How the right technology drives generative AI excellence

CIO Business Intelligence

By Bryan Kirschner, Vice President, Strategy at DataStax Change management across people, processes, and technologies is a critical part of succeeding with generative AI (genAI). In earlier articles, weve covered the human element and how to adapt your processes ; here, well take a look at the third: technology. A recap: A growth mindset and the cognitive value chain Because deploying technology is a means to an end rather than an end in itself, heres a recap of the keys to achieving great outco

Data 307
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How AI Is Revolutionizing Contact Centers: 2025 Strategy + ROI Playbook

In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

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Breaches And Lawsuits And Fines, Oh My! What We Learned The Hard Way From 2024

Forrester IT

When the average cost of a data breach is $2.7 million and 33% of enterprises report being breached three or more times in the past twelve months, understanding and learning from past incidents is not just beneficialit’s essential.

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Why Cybersecurity Needs More Business-Minded Leaders

Information Week

The question is no longer "Are we compliant?" but "Are we truly resilient?

365
365
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World Backup Day is heading our way

Network World

Are you ready? World Backup Day is March 31 a day that has been recognized every year since it was first set up in 2011. Initially, it was meant to be a simple reminder of the importance of backups and a time to reflect on how well were all doing with this important task whether were protecting our family photos or safe-guarding critical business data.

Backup 396
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How CIOs are stepping up as business strategists

CIO Business Intelligence

Once a strictly tech role managing an organizations internal needs, the CIO role has seen a massive tectonic shift. With technology rapidly shaping business outcomes, and the tech infrastructure supporting every aspect of business, CIOs much deservedly now occupy a seat at the table. We speak to CIOs about their multifaceted role, and how theyve embraced the change in their scope.

Financial 266
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.