Sat.Jul 13, 2024 - Fri.Jul 19, 2024

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CrowdStrike Global Outage: Critical Next Steps For Tech And Security Leaders

Forrester IT

What We Know – And What To Do Now Technology leaders woke up to find that a software update by cybersecurity vendor CrowdStrike had gone badly wrong and disrupted major systems at organizations across both countries.

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AWS offers a glimpse of its AI networking infrastructure

Network World

Amazon Web Services has been seriously bolstering its network to handle the increased demands associated with its AI-based applications and services. In a recent blog post , Prasad Kalyanaraman, vice president of infrastructure services at AWS, offered a glimpse into what it takes to optimize the service provider’s global network to handle AI workloads.

Network 461
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Future of IT Jobs: Which Tech Roles Will Be in Demand in 10 Years?

IT Toolbox

Whether you're just entering the IT field or consider yourself an industry veteran, it's always good to know what the future of IT jobs looks like - especially regarding your salary. Peter Tsai looks at recent data from the US Bureau of Labor Statistics to determine what jobs are expected to stay in demand over the next decade. The post Future of IT Jobs: Which Tech Roles Will Be in Demand in 10 Years?

Industry 290
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Law Enforcement Eyes AI for Investigations and Analysis

Information Week

With AI, police have access to a powerful new tool. Here's a look at its uses -- and potential misuses.

Analysis 504
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Automation, Evolved: Your New Playbook For Smarter Knowledge Work

Speaker: Frank Taliano

Document-heavy workflows slow down productivity, bury institutional knowledge, and drain resources. But with the right AI implementation, these inefficiencies become opportunities for transformation. So how do you identify where to start and how to succeed? Learn how to develop a clear, practical roadmap for leveraging AI to streamline processes, automate knowledge work, and unlock real operational gains.

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ServiceNow And Atlassian: The Rise Of IT Management Platforms

Forrester IT

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

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DARPA program aims to sift through quantum computing hype

Network World

The government’s central research and development arm, Defense Advanced Research Projects Agency (DARPA), is setting up an industry initiative to benchmark quantum computing applications and algorithms in an effort to dispel some of the hype around the technology. The Quantum Benchmarking Initiative (QBI) aims to validate the progress of quantum computer hardware and determine if it’s possible to build an industrially useful quantum computer faster than current predictions – which forecast serio

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5 Things We Must Do to Combat AI-Powered Cyberattacks

Information Week

Defending against today's cyberattacks requires united and global efforts and education.

Education 496
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The CEO’s Guide To Building Generative AI

Forrester IT

Creating our generative AI tool, Izola, taught us some very valuable lessons. Here are five that may help you on your own genAI journey.

Tools 500
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Can NaaS mitigate network skills gaps?

Network World

Network-as-a-service offerings give enterprise organizations access to leading-edge technologies while lowering upfront capital investments, but for some IT teams, the real value of NaaS may be found in the networking and security skills that come with the service. NaaS can help address the shortage of networking and security talent by offloading some management tasks to the service provider, according to Shamus McGillicuddy, vice president of research for network infrastructure and operations a

Network 477
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IPVanish vs ExpressVPN (2024): Which VPN Is Better?

Tech Republic Security

Which VPN is better, IPVanish or ExpressVPN? Use our guide to compare pricing, features and more.

Security 441
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How AI Is Revolutionizing Contact Centers: 2025 Strategy + ROI Playbook

In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

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What You Can Learn From a Failed IT Project

Information Week

Here's to failure! You can learn an awful lot by carefully studying an unsuccessful project.

Study 493
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The Paid Media Paradox

Forrester IT

Digital marketers like digital marketing much more than consumers do. A new report explores in greater depth how consumers’ behaviors contradict marketers’ investments.

Media 448
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Juniper advances AI networking software with congestion control, load balancing

Network World

Juniper Networks is advancing the software for its AI-Native Networking Platform to help enterprise customers better manage and support AI in their data centers. The HPE acquisition target is also offering a new validated design for enterprise AI clusters and has opened a lab to certify enterprise AI data center projects. Juniper’s AI-Native Networking Platform is aimed at unifying its campus, branch and data center networking products under a common AI engine.

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Avast SecureLine VPN vs NordVPN (2024): Which VPN Is Better?

Tech Republic Security

Which VPN is better, Avast SecureLine VPN or NordVPN? Use our guide to compare pricing, features, and more.

Security 432
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why AI Metrics Matter for Performance and ROI

Information Week

Measuring GenAI performance is tricky. Here's how to gain the upper hand.

How To 479
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Sometimes Less Is More For Cloud-Powered Innovation: How Utilities And Telcos Are Rationalizing Their Clouds

Forrester IT

Our latest report highlights how these linear asset intensive industries, although relatively late to public cloud, are now eagerly pursuing its potential.

Cloud 434
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Beware the tools that can bring risk to a Windows network

Network World

There are a few essential questions that anyone maintaining security on a Windows network needs to ask right now to avoid engaging in some very risky behavior, but there’s one that may be the most important of all — are you aware of tools in your network that may be bringing more risk? Many of us have moved at least partially into the cloud and, as a result, have a mix of on-premises and cloud assets.

Network 436
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How to Spot a Phishing Email Attempt

Tech Republic Security

Phishing attacks are one of the most common types of data breach attempts, with 31,000 phishing attacks launching every single day, according to cybersecurity firm SlashNext. Furthermore, 77% of cybersecurity professionals report being targeted by phishing attacks, proving just how widespread these attacks are. The rise of ChatGPT and similar generative AI tools has made.

How To 431
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The Ultimate Contact Center Buyers Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Anatomy of an Effective Tabletop Exercise

Information Week

Tabletops can boost cyber resilience, but what does it take to execute an effective exercise?

Exercises 477
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Rethinking IT Strategy: A Comprehensive Blueprint for Success

Forrester IT

In a business environment that continually evolves, particularly with the rise of artificial intelligence, the old ways of crafting an IT strategy at your kitchen table on a Sunday afternoon are not just outdated but ineffective.

Strategy 433
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What is SONiC and how can enterprises try the open-source NOS?

Network World

Interest in the open-source network operating system SONiC is rising as major networking vendors and start-ups look to offer resources to help enterprises give SONiC a try. A growing community of developers and users believe SONiC could change the way many large enterprises, hyperscalers and service providers run their networks. What is SONiC? The Linux-based SONiC – which stands for Software for Open Networking in the Cloud – decouples network software from the underlying hardware and lets it r

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PureVPN vs NordVPN (2024): Which VPN Should You Choose?

Tech Republic Security

While PureVPN’s more affordable starting plan may be enticing, NordVPN’s stronger security and broader server fleet makes the higher price tag worth the money.

Security 410
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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AT&T Breach May Also Impact Millions of Boost, Cricket, H2O Customers

Information Week

In the scrum, countless call and text records leaked, other cell companies caught strays, the DoJ became involved, and someone has already been arrested.

SCRUM 476
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GenAI sticker shock sends CIOs in search of solutions

CIO Business Intelligence

The early bills for generative AI experimentation are coming in, and many CIOs are finding them more hefty than they’d like — some with only themselves to blame. “We’re getting back into this frenetic spend mode that we saw in the early days of cloud,” observed James Greenfield, vice president of AWS Commerce Platform, at the FinOps X conference in San Diego in June.

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SoftBank acquires AI chip designer Graphcore

Network World

SoftBank Group, the Japanese investment firm that controls CPU designer Arm Holdings, among many properties, has made a second significant acquisition of a semiconductor company: AI-focused chip developer Graphcore. Under the terms of the deal, the Bristol, U.K.-based Graphcore will become a wholly owned subsidiary of SoftBank, keep its name, and continue creating “high-skilled jobs spanning a range of disciplines,” according to the companies.

Dell 436
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Planning Season Is Coming. Use Forrester’s Planning Guides To Cut Through Complexity.

Forrester IT

Our Planning Guides will steer you toward budgeting decisions that set you up for success in 2025. Get a preview of what to expect when the guides launch on August 1.

Budget 326
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Future-Proof IT: Cost-Saving Strategies Every IT Leader Needs in 2025

With IT budgets projected to grow 9.8% in 2025, leaders must invest wisely—not just cut blindly. This whitepaper introduces The Future-Proof IT Cost Optimization Model, a framework to reduce costs while maintaining service quality. Learn how Cloud Efficiency, AI-Powered Workforce Automation, Vendor Optimization, Cybersecurity Resilience, and Unified Communications can drive savings and improve efficiency.

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Judge Clears SolarWinds, CISO of Most Charges in SEC Lawsuit Over Russian Cyberattack

Information Week

The lawsuit accused the software company of covering up security weaknesses and defrauding investors.

Software 473
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The CIO role today: Change agents need only apply

CIO Business Intelligence

If you’re not yet an agent of change at your organization, your career as CIO may be at risk of falling behind. That’s because the majority of CIOs now see themselves as innovators and champions of change rather than technologists, according to a recent survey of people holding the job. While the drumbeat for CIOs to be strategic thinkers has been building for some time, the survey , conducted by Deloitte in February and released in June, marks a watershed moment of sorts: About 54% of CIOs now

Survey 321
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Gartner: AI spurs 25% surge in data center systems spending

Network World

Generative AI is driving significant IT spending growth, according to Gartner’s most recent global forecast, with data center infrastructure seeing the biggest spike. The research firm is forecasting 25.3% growth in data center systems, largely due to AI services and GPU-based specialized services for AI workloads. The forecast exceeds Gartner’s predictions from earlier this year “primarily due to the explosive growth in AI server demand,” according to John-David Lovelock, distinguished vice pre

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Out with the Old: German Navy Phases Out Floppy Disks in F123 Frigates

IT Toolbox

Explore how the German Navy's upgrade from 8-inch floppy disks in F123 frigates reveals a tech transformation. The post Out with the Old: German Navy Phases Out Floppy Disks in F123 Frigates appeared first on Spiceworks Inc.

Hardware 299
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!