Sat.Mar 08, 2025 - Fri.Mar 14, 2025

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Cybersecurity’s Latest Buzzword Has Arrived: What Agentic AI Is And Isn’t

Forrester IT

Cybersecurity vendors have come out of the woodwork in the past few months to announce their agentic AI innovations. These include vendors like Swimlane, ReliaQuest, Dropzone AI, Intezer, and others. Some are announcing legitimate agentic AI features, while others are renaming existing ML or generative AI features to catch the hype: the blob strikes again!

Trends 365
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What Will Be Quantum Computing’s Role in the Cloud?

Information Week

As stakeholders in the cloud try their hands at developing quantum compute chips and related resources, is there a symbiotic evolution of tech in the making?

Cloud 503
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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO Business Intelligence

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Its a quickly-evolving field, he says, and the demand for professionals with experience in this space is exceedingly high. Hes seeing the need for professionals who can not only navigate the technology itself, but also manage increasing complexities around its surrounding architectures, data sets, infrastructure, applications, and overall security.

CTO Hire 342
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ServiceNow to pay $2.85B for Moveworks’ AI tools

Network World

ServiceNow announced plans to purchase Movework s, its front-end AI assistant and enterprise search technology for $2.85 billion in cash and stock. ServiceNow expects the deal to close in the second half of this year, and initial technology integrations between the two companies will provide customers with a universal AI assistant and agentic AI capabilities, according to ServiceNow.

Tools 354
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The AI Race Isn’t Just About Tech Superiority – It's the Supply Chain, Stupid!

The race to dominate AI is no longer about who has the smartest algorithms — it's about who can build and scale faster. Behind every AI breakthrough lies a battle for resources: data centers, compute hardware, power, and telecom infrastructure. And right now, even tech giants are hitting a wall. Our latest white paper reveals the six critical supply chain elements that are increasingly separating AI leaders from the rest.

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7 Rewarding Career Paths for the Fearless Agile Program Manager

Social, Agile and Transformation

Agile program managers are facing significant risks amid tech layoffs, with 8.3% impacted in recent cuts. As agile methodologies rise, some roles are declining. Career paths for agile program managers include transitioning to technical leadership, product management, data governance, and more. Continuous skill development and networking are essential for future opportunities.

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Agentic AI Is The Next Competitive Frontier

Forrester IT

In the ever-evolving landscape of artificial intelligence, businesses are moving beyond traditional AI agents toward something far more transformative: agentic AI.

More Trending

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SUSE expands AI tools to control workloads, LLM usage

Network World

SUSE expanded its AI platform today with new tools and a new partnership but SUSE AI, which first launched in November of 2024, lags far behind other AI platforms. The product delivers valuable insights into AI workloads, LLM token usage, and GPU performance, and increased functionality to support the development of agentic workflows, says Abhinav Puri, VP and GM of portfolio solutions and services at SUSE.

Tools 418
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How to Use NordPass: A Step-by-Step Guide

Tech Republic Security

NordPass is a secure password manager for storing and auto-filling passwords. Learn how to set it up, save logins, and explore its features.

How To 417
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The Question Is No Longer “If” But “How” AI Is Transforming Software Development

Forrester IT

In the rapidly evolving landscape of software development, one month can be enough to create a trend that makes big waves. In fact, only a month ago, Andrej Karpathy, a former head of AI at Tesla and an ex-researcher at OpenAI, defined vibe coding in a social media post.

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Why thinking like a tech company is essential for your business’s survival

CIO Business Intelligence

To thrive in todays business environment, companies must align their technological and cultural foundations with their ultimate goals. This requires reflecting on the fundamental question: Why does your business exist? The answer informs how you integrate innovation into your operations and balance competing priorities to drive long-term success. At Brown & Brown, we constantly focus on articulating the value of technology in terms of business outcomes.

Company 310
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Automation, Evolved: Your New Playbook For Smarter Knowledge Work

Speaker: Frank Taliano

Document-heavy workflows slow down productivity, bury institutional knowledge, and drain resources. But with the right AI implementation, these inefficiencies become opportunities for transformation. So how do you identify where to start and how to succeed? Learn how to develop a clear, practical roadmap for leveraging AI to streamline processes, automate knowledge work, and unlock real operational gains.

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At long last, OpenStack (now known as OpenInfra Foundation) joins Linux Foundation

Network World

After more than a decade as an independent open-source foundation, the OpenStack project is joining theLinux Foundation in a move aimed at accelerating collaboration across the open infrastructure ecosystem. Fifteen years ago, Rackspace got together with NASA and created the open-source OpenStack project. Over the next two years, as OpenStacks technology and user base grew, there were many discussions among participants about moving the technology to an open-source foundation.

Linux 327
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Update Your iPhone Now to Fix Safari Security Flaw

Tech Republic Security

The vulnerability allowed malicious code running inside the Web Content sandbox, an isolated environment for web processes designed to limit security risks, to impact other parts of the device.

Security 403
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The Power Of Open Source: Cloud-Native Is Transforming As AI Takes The Limelight

Forrester IT

Three years ago, Lee Sustar and I published the report, Navigate The Cloud-Native Ecosystem In 2022.

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The dawn of agentic AI: Are we ready for autonomous technology?

CIO Business Intelligence

The average person makes about 35,000 decisions every day. Those arent just simple choices. Its a chain of decisions that branches in different directions along the way. But circumstances always change, so a persons decision at a particular branch point might vary depending on any number of factors. You always walk to work, for instance, but a morning thunderstorm might change that routine.

Internet 336
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How AI Is Revolutionizing Contact Centers: 2025 Strategy + ROI Playbook

In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

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D-Wave uses quantum to solve real-world problem

Network World

Magnetic materials are used to make MRI machines, hard drives, wireless chargers, and phone speakers. It takes a lot of expensive research and development to create new materials. And theres no shortage of applications for new discovery of magnetic materials, says Alan Baratz, CEO at D-Wave Quantum, a company that makes annealing-style quantum computers.

Exercises 311
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How Big of a Threat Is AI Voice Cloning to the Enterprise?

Information Week

Executives are the public voice of their companies, and deepfaking their audio is easy with readily available apps that have few guardrails.

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Let The Service Management Agentic AI Race Begin

Forrester IT

Late last year, my colleagues and I authored a report on the future of AI computing titled Change The Interface; Change The World. We predicted how AI-powered interfaces and agents will change everyday life and work. This transformation has begun, and we can see its impact on IT operations.

Report 259
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IT frustration costs companies more than $100 million a year — with shadow IT the only user solution

CIO Business Intelligence

The average large enterprise lost $104 million to digital inefficiencies in 2024, driven by productivity losses connected to employee IT frustrations and hundreds of ghost apps flying under the radar, according to a new study. At issue is the complexity and number of applications employees must learn, and switch between, to get their work done. As a result of this quagmire, employees at large enterprises lost an average of 36 workdays to IT roadblocks, according to the study from WalkMe , a digi

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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10 ways to use the sed command on Linux

Network World

The sed command on Linux can be used in quite a few different ways. This stream editor (as the name implies) provides options to help you manipulate text very efficiently. Once you become familiar with the sed command syntax, youll likely come to appreciate its functionality and use it quite often. 1. Easy find/replace option The most common use of sed is to replace a word or phrase in a line of text.

Linux 259
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Long Arm of the Law Comes for Russian Crypto: Why Secret Service Seized Garantex

Tech Republic Security

Authorities say Garantex has processed more than $96 billion in transactions since it launched in 2019.

Security 398
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Ask, Don’t Interrogate: Best Practices For Collecting Zero-Party Data

Forrester IT

Companies have been grappling for years with how to personalize customer interactions without being creepy, and data deprecation only adds more complexity. Though Google scrapped its plans to deprecate the third-party cookie, privacy regulations and consumer use of privacy-protecting browsers and tools motivate brands to focus on collecting data directly from consumers.

Data 221
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FinOps breaks out of the cloud

CIO Business Intelligence

FinOps finally became ubiquitous across the enterprise landscape last year with 75% of Forbes Global 2000 companies now all-in, according to IDC. And while the maturity of those practices varies, large organizations at the forefront of FinOps are scaling up and out, driving the cloud optimization practice into new areas of IT, including as a way to get a handle on spiraling AI costs.

Cloud 300
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Conquering Tail Spend in 2025: New AI-Powered Tools and Strategies for Success

Tail spend — often unmanaged, fragmented and costly — can account for as much as 80% of total transaction volume. Without the right strategy, enterprises face hidden risks and unnecessary spend. It’s time to shift from fragmented, ad hoc purchasing to a strategic, technology-driven approach. Download this GEP-sponsored Everest Group research for insights on how your competitors are upping their tail spend management game.

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Realizing the Internet of Everything

Network World

Suppose technology could help you find what you want to buy at the lowest possible price. Suppose technology could keep you from being hit by a car while walking. Suppose technology could make autonomous vehicles totally effective and safe, could make it impossible to get lost or to fail to recognize a person or landmark. Suppose all of this could be done by one set of initiatives that harnessed what we already know and use.

Internet 243
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Agentic AI Is Coming -- Are CIOs Ready?

Information Week

Early adopters are discovering the value of agentic AI, and also that implementing it is no slam dunk.

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Meet The Analyst: Covering ERP, FP&A, SaaS, And The Enterprise Software Market

Forrester IT

I am thrilled to begin my journey as principal analyst on the enterprise software, IT services, and digital transformation-focused team at Forrester. For nearly two decades, I have led major business-technology initiatives. During the last eight years for Forrester Consulting, I helped clients drive transformative results.

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LLM benchmarking: How to find the right AI model

CIO Business Intelligence

Today, there is hardly any way around AI. But how do companies decide which large language model (LLM) is right for them? The choice is currently wider than ever, the possibilities seemingly endless. But beneath the glossy surface of advertising promises lurks the crucial question: Which of these technologies really delivers what it promises and which ones are more likely to cause AI projects to falter?

How To 312
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The Ultimate Contact Center Buyers Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Fortinet reinforces OT network security platform

Network World

Fortinet has bolstered its OT Security Platform to help customers more effectively protect industrial control systems and other operational technology networks from cyberattacks. Fortinets OT Security Platform includes firewalls, switches, network access control, security information and event management, analytics and AI management capabilities. New to the upgraded platform are ruggedized switches and next generation firewalls (NGFW), services to increase threat detection, and improved AI capab

Network 221
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Microsoft and Amazon’s quantum advancements spark questions about the future of encryption

GeekWire

Microsofts new Majorana 1 processor is the first quantum chip powered by a topological core based on a new class of materials. (Photo by John Brecher for Microsoft) With recent announcements of new quantum computing advancements, Microsoft , Amazon and Google have set a new countdown clock ticking on todays encryption now an even shorter race than expected.

Microsoft 132
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The Brewing Battle For Digital Online Age Verification

Forrester IT

The rapid shift to all-digital customer interactions during the COVID-19 pandemic drove considerable demand and innovation for high fidelity digital only identity verification (IDV) solutions that organizations could leverage to confirm an individuals identity and eligibility for certain services.

Mobile 195
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How to know a business process is ripe for agentic AI

CIO Business Intelligence

This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. A key question: Which business processes are actually suitable for agentic AI? Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic AI pilots or proofs of concept, growing to 50% in 2027.The firm says some agentic AI applications, in some industries and for some use cases, could see actual adoption into existing workflow

How To 318
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m