Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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Predictions 2021: Customer Insights Practices Continue To Evolve

Forrester IT

Firms have gotten better at acting on customer insights. So, what will customer insights leaders do in 2021 to ensure that this improved understanding moves the needle on CX? Something new and different. Learn why in our customer insights predictions for 2021.

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What Is Network Segmentation and Why It Matters?

Association of Information Technology Professional

Locked doors behind locked doors discourage lazy threat actors and force them to look elsewhere. Therefore, there is no substitute for network segmentation when it comes to protecting your data.

Network 282
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What are AI and machine learning adding to threat intelligence – brains, brawn or both? - Security Boulevard

Information Technology Zone Submitted Articles

Too much information and not enough time. This, and the cost of labor, is why machines have been at the forefront of cyber defense for almost 50 years. It is also why new breakthroughs in software development, neural networks, machine learning and artificial intelligence (AI) are constantly harnessed by providers and consumers of threat intelligence.

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ConfigMgr Client Logs Details | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s analyze the ConfigMgr client logs from the Windows 10 device. It’s important to understand the log file structure from the client-side for the initial troubleshooting of SCCM Tenant attach. Location of the client logs files – C:WindowsCCMLogs Related post about Logs 👉 SCCM Logs Files | 5 Log File Reading Tips | ConfigMgr Toast […].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Predictions 2021: It’s All About Empathy, Digital, And Virtualizing Customer Care

Forrester IT

The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.

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Why ransomware has become such a huge problem for businesses

Tech Republic Security

Ransomware has evolved into a significant threat for all types of organizations. How and why is it such a pervasive issue, and how can organizations better defend themselves against it?

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More Trending

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ConfigMgr VPN Boundary Setup Process Explained | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. ConfigMgr VPN boundary is the new functionality introduced in the ConfigMgr 2006 version. The new boundary type got introduced with Configuration Manager 2006 is VPN. This helps SCCM admin to support remote working scenarios more efficiently. We have already learned how to create Boundaries and boundary Groups in ConfigMgr.

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Post-Pandemic, The 2020s Will Require A New Enterprise Tech Strategy

Forrester IT

If the rest of the decade is anything like 2020, tech leaders are in for quite the ride. With an overnight forced migration to all things digital and virtual, projects that previously took two years were rolled out in two months — or even two weeks. CIOs and their digital and business colleagues have been […].

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CIOs Prep for 2021 Post-Pandemic Opportunity

Information Week

Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.

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Microsoft now the most impersonated brand in phishing attacks

Tech Republic Security

Almost 20% of phishing campaigns last quarter spoofed Microsoft as many people continue to work remotely due to the coronavirus pandemic, says Check Point Research.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Enable ConfigMgr Applications from Intune Portal | Admin Center

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Now, you can check ConfigMgr applications from Intune Portal (a.k.a Microsoft Endpoint Manager admin center). Let’s check a new tenant attach ConfigMgr Applications feature made available with the release of ConfigMgr 2006. Let’s revise the details about applications from the ConfigMgr console.

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Zero Trust Adoption Gains Traction In Asia Pacific, Not A Minute Too Soon

Forrester IT

While Zero Trust (ZT) security is mainstream in the US and Europe, it has only just begun gaining momentum in Asia Pacific (APAC). Why now? The global pandemic has accelerated cloud migration and remote work at the same time that firms are grappling with rapidly changing regulations and mounting consumer pressure for improved data privacy. […].

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Citizen Developers: 8 Ways IT Can Strengthen the Ties

Information Week

The exponential growth of citizen developers in organizations is forcing IT to rethink its role and the skillsets that it has historically valued. What are IT organizations doing to adjust?

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Top cloud trends for 2021: Forrester predicts spike in cloud-native tech, public cloud, and more

Tech Republic Cloud

Businesses' reactions to the pandemic response has leaned heavily on the cloud, and demand and revenue escalated for AWS, Azure, Google Cloud, and Alibaba, and are expected to grow more in 2021.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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ConfigMgr CMPivot Improvements | SCCM 2006 Additional Features

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s understand what are the ConfigMgr CMPivot Improvements with version 2006. The architecture of CMPivot is based on fast channel notification architecture. The CMPivot is a new in-console and standalone utility in ConfigMgr that now provides access to real-time state of devices in your environment.

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Predictions 2021: Trust, Safety, And Inclusion Will Be At The Core Of Customer Experience

Forrester IT

In 2021, the pandemic will affect customer experiences and the CX profession even more than it has in 2020, especially in terms of trust, safety, and inclusion. Get a preview of our customer experience predictions for 2021.

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State-sponsored hackers and ransomware gangs are diversifying tactics to inflict more harm

Tech Republic Security

The groups have been using off-the-shelf tooling and open source penetration testing tools at unprecedented scale, according to Accenture's 2020 Cyber Threatscape Report.

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Why Higher Ed CIOs Should Embrace Moving to the Cloud

Information Week

An initial cloud migration investment can deliver both immediate and long-term benefits -- especially if the infrastructure evolves along with an institution's digital operations.

Cloud 163
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Halloween Backup Horror Stories eBook

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s get ready for Halloween (31st Oct 2020 ) with SysAdmins Backup Horror Stories eBook, especially for you. Last year’s ebook, SysAdmin Horror Stories Vol1 by Altaro, highlighted some of SysAdmins’ funniest and most horrifying stories. Introduction We all know that a Sysadmin’s job is no easy task, and apart from constantly having systems to […].

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Predictions 2021: Cloud Computing Powers Pandemic Recovery

Forrester IT

Get a deep-dive on Forrester's prediction that cloud computing will help companies around the world accelerate pandemic recovery in 2021.

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Microsoft Windows Virtual Desktop: A cheat sheet

Tech Republic Cloud

Cloud-based DaaS offers several advantages to a remote workforce. This smart guide to Microsoft Windows Virtual Desktop assesses the platform and what it can offer.

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To Operationalize AI, Invest in Humans

Information Week

Enterprise organizations are showing strong interest in artificial intelligence, but many are struggling to move beyond experimentation.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Easily track Windows 10 Intune App deployments from the Endpoint – Support Help #2

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Hi and welcome to today’s post titled “Easily track Windows 10 Intune App deployments from the Endpoint – Support Help #2“ This is a continuation from my previous post Easily track Windows 10 Intune MDM policies – Support Help #1 where I have tried to explain how you can use Windows registry and events to […].

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Predictions 2021: The Time Is Now For AI To Shine

Forrester IT

In 2021, business and IT leaders will be forced to tackle some long-lingering AI challenges head on to successfully emerge from the pandemic. Read Forrester's AI predictions to learn more.

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75% of all 56 US states and territories show signs of vulnerable election IT infrastructure, report finds

Tech Republic Security

The report comes as officials in Georgia revealed more information about a ransomware attack that affected a digital voter database.

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Just in Time for 'Slaughter Phase,' Scientists Find First Murder Hornet Nest in the U.S.

Gizmodo

Entomologists in Washington have confirmed the existence of a nest of Asian giant hornets, more fondly known as murder hornets. The nest is the first such breeding ground discovered in the United States, confirming fears that the invasive species could become established and severely threaten the country’s fragile bee… Read more.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Meet the 24-year-old who’s tracking every broken McDonald’s ice-cream machine in the US

The Verge

Photo by Romy Arroyo Fernandez/NurPhoto via Getty Images. We’ve all been there. You’re craving a McFlurry, or a Shamrock Shake. You drive to McDonald’s, excited to fill yourself up with cold and sugary goodness. But when you finally make it to the counter, you hear those dreaded, devastating words: “The ice cream machine is broken.”. A few hours ago, a 24-year-old software engineer launched McBroken , a website that aims to end such incidents once and for all.

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Predictions 2021: Automation Becomes A Business Imperative

Forrester IT

In less than a year automation moved from a long-term goal to a short-term necessity. FInd out what Forrester predicts for the automation market in 2021.

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UW jumps to No. 8 in global ranking of best universities; computer science among top subjects

GeekWire

( Fiore Power Photo via Flickr). The University of Washington has moved up two spots to No. 8 in the latest ranking of Best Global Universities from U.S. News & World Report, beating out such prestigious institutions as Princeton, Yale and Johns Hopkins. The UW held onto its No. 2 ranking among U.S. public institutions and also landed in the top 10 in several subject areas that were ranked, including computer science.

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This Year's Arctic Sea Ice Is Failing to Form, Raising a Huge ‘Red Flag’

Gizmodo

Arctic ice is seasonal. It melts down in the summer sun and relative warmth, then freezes back up when fall’s chill comes. Or at least, it should be that way. But right now it’s late October, and the ice in Siberia’s Laptav Sea still hasn’t refrozen. It’s the latest ice-free date the sea has seen in recorded history… Read more.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.