Sat.Oct 27, 2018 - Fri.Nov 02, 2018

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The Automation We Need Is Not The Automation We Deserve

Forrester IT

At TechEd Barcelona last month, SAP announced that its was adding Robotic Process Automation (RPA) to its software suite, starting early 2019. Two aspects of this announcement are particularly interesting. The first is that SAP has chosen to build its own RPA capability instead of partnering with any of the existing product vendors.

SAP 358
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What Can CIOs Do In Order To Increase Diversity In The IT Department?

The Accidental Successful CIO

CIOs know that a more diverse IT department operates better Image Credit: Oregon Department of Transportation. Would it be ok if we took a moment and talked about diversity? Let’s face it, the world of IT and most of our IT departments are not really models of diversity. For some reason, it sure seems like white males (and a lot of Asians) are the ones who seem to populate most of an IT department and get to work on the importance of information technology.

Airlines 127
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You Need a Chief Data Officer. Here’s Why.

Eric D. Brown

Big data has moved from buzzword to being a part of everyday life within enterprise organizations. An IDG survey reports that 75% of enterprise organizations have deployed or plan to deploy big data projects. The challenge now is capturing strategic value from that data and delivering high-impact business outcomes. That’s where a Chief Data Officer (CDO) enters the picture.

Data 162
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The Global Race for AI Dominance

CTOvision

When people hear about the race for Artificial Intelligence (AI) dominance, they often think that the main competition is between the US and China. After all, the US and China have most of the largest and most well funded AI companies on the planet, and the pace of funding, company growth, and adoption doesn’t seem […].

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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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Partner Relationship Management (PRM) Comes Of Age

Forrester IT

Maturing Into A Horizontal Channel Management Platform Aligned With CRM and Marketing Automation. Channel and alliance leaders are known to be good jugglers. With the average partner program containing over 90 distinct components, encouraging channel growth while mediating conflict is a complex undertaking. Partner relationship management (PRM) connects the dots between partner planning, recruitment, […].

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Download Intune Configuration Spreadsheet

Anoop

I’m sharing my Intune design and architecture experience in this post. Intune configuration spreadsheet will help you in your Intune design work. For Intune Configuration projects, below are the challenges faced by consultants. Intune have many settings for different OS platforms. How to document these settings. After implementation, How to hand over Intune configurations to […].

More Trending

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Machine learning: more than a buzzword

CTOvision

Read why Paul Fermor says that machine learning has more to it than just being a buzzword on Tech Radar : While artificial intelligence has long been heralded as the nextgen technology, many businesses are still afraid to dabble into it considering its very complicated nature. The IT industry has a severe case of Buzzword […].

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Stop trying to get every customer to love you

Forrester IT

Very quietly last month, Path, the social media network founded by Shawn Fanning (Napster) and former Facebook executive Dave Morin, closed its doors after 18 years. What differentiated Path in the early days was that it limited the number of users’ connections to the seemingly arbitrary number of 150. Adding any additional contacts required that […].

Media 379
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Windows 10 Devices should be Connected to DMZ?

Anoop

Human vulnerabilities are more dangerous than Windows 10 Endpoint security vulnerabilities. However, we need to make sure endpoints are adequately protected to avoid any security violations. In this post, you will Windows 10 Security considerations and a security checklist. Did you get chance to read about Microsoft Numbers article and the 1.5 billion Windows powered devices […].

Windows 161
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What is WPA3? Wi-Fi security protocol strengthens connections

Network World

The Wi-Fi Alliance has introduced the first major security improvement to Wi-Fi in about 14 years: WPA3. The most significant additions to the new security protocol are greater protection for simple passwords, individualized encryption for personal and open networks, and even more secure encryption for enterprise networks. The original Wi-Fi Protected Access (WPA) standard was released back in 2003 to replace WEP, and the second edition of WPA came the year after.

Security 145
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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We Have Watched This Evolving: Artificial Intelligence Has A Big-Time Trust Issue

CTOvision

Read why Joe McKendrick says that AI has a big trust issue on Forbes : We’re reaching the point in which an AI-driven purchasing system can collect sales and shipping orders, looks at historical trends, and pre-orders and prepays for batches of materials for production before the demand is even apparent — without active human oversight. […].

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Join us at CX Europe 2018 for insight into customer understanding and other key CX priorities

Forrester IT

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide. CX Europe 2018 is just 10 days from now — Tuesday […].

B2C 367
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Enabling Third-party Custom Catalogs for Patching in SCCM

Anoop

It wasn’t that long ago when Microsoft applications were the only ones facing cyber attacks, but that’s no longer the case. Failing to patch third-party (3rd party) applications can leave IT infrastructure exposed to cyber attacks as well. In fact, the latest reports suggest that the most expensive data breaches start with third-party applications.

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A Wake-Up Call for Software Development Practices?

Information Week

Agile, DevOps, Continuous Delivery and Continuous Development all help improve software delivery speed. However, as more applications and software development tools include AI, might software developers be trading trust and safety for speed?

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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Working in Cybersecurity: Life on the front lines, in the C-suite, and everywhere in-between

CTOvision

I am excited to announce a new book by Michael Tanji titled “Working in Cybersecurity” (and very happy to be among those profiled in the book). Michael has been a pioneer in modern cyber security and digital risk mitigation. He is a former soldier and intelligence officer who at one point managed the how the […].

Security 275
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To Thrive In Retail, Obsess About Your Customers And Invest In Your Associates

Forrester IT

Forrester’s CX Index research shows that, year on year, retail performance is still not reaching levels of “excellence.” Instead retailer performance clusters around the “okay” level. There are of course bright sparks, with retailers like John Lewis out performing peers but even they are only reaching “good.” So what is holding retailers back from reaching […].

Retail 360
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The recent right-to-repair smartphone ruling will also affect farm and industrial equipment

Network World

Last week, the tech press made a big deal out of a ruling by the Librarian of Congress and the U.S. Copyright Office to allow consumers to break vendors’ digital rights management (DRM) schemes in order to fix their own smartphones and digital voice assistants. According to The Washington Post , for example, the ruling — which goes into effect Oct. 28 — was a big win for consumer right-to-repair advocates.

Industry 124
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10 Best Places in the World for Tech Workers to Live

Information Week

This ranking considers factors like mobile and broadband speed, quality of life and property affordability, as well as tech salaries, and you'll probably be surprised by which city was number one.

Mobile 141
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Opinion: Anyone with desire and a computer can have a successful career in AI

CTOvision

An opinion on Artificial Intelligence. Everything I have observed for decades leads me to believe that with hard work anyone can succeed in a career in AI. Of course this is a technical field, but it is actually not the most technical field. Everything a person needs to know about the tech of AI can […].

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Red Hat Acquisition Gives IBM A Much-Needed Booster Shot Of Open Source And Cloud DNA

Forrester IT

Yesterday, IBM announced its intention to purchase Red Hat for $34B. Assuming a successful transaction, this acquisition blends hybrid cloud and open source synergies: Both companies target hybrid cloud from different angles; Red Hat provides a compelling middleware environment with OpenStack, while IBM supports enterprise customers with monolithic and even mainframe support in its cloud […].

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Apple's little iOS is rapidly changing the retail industry

ComputerWorld Consumerization IT

With nine of the top 10 global retailers using iOS devices in their business, it’s clear Apple’s mobile devices are what we expect to find when we go shopping. ‘We’re making great strides’. Apple Chief Financial Officer Luca Maestri alluded to the the company's rapid progress across retail during the company’s Q4 2018 financial call on Thursday. The company was confirming record revenues and continued strength in iPhone sales, despite what some analysts call a “recession” in the sector.

Retail 107
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Getting DevOps Wrong: Top 5 Mistakes Organizations Make

Information Week

Time spent working on DevOps projects has opened a window into some common mistakes that organizations make when trying to deliver a true DevOps initiative.

Devops 149
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Understanding Scope Creep

Project managers are now spending more time managing strategic projects where the scope is susceptible to changes as the projects progress. Scope change control is now becoming a critical component of project management requiring project teams to become more active in solving problems and making decisions. Scope change control will require collaboration with stakeholders and possibly government agencies.

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A Perfect Team: How Blockchain Can Drive the Internet of Things

CTOvision

Read why Anoop Nannra says that blockchain technology and Internet of Things can be a perfect mix for businesses on IOT Evolution World: It’s not surprising that emerging technologies like blockchain and the Internet of Things draw a great amount of interest among enterprises. These technologies separately come with the significant potential to improve challenges that organizations […].

Internet 258
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India’s eCommerce Firms Brace for Additional Losses

Forrester IT

This week India’s key eCommerce firms — Flipkart, Paytm Mall, PhonePe, ShopClues, and Swiggy — posted combined losses of ?6,445 crore (US$970 million) for the 2017-2018 fiscal year. We expect this to worsen in the coming years as companies scale up rapidly to capture market share. Forrester sees the following trends the Indian eCommerce landscape […].

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Continuous Integration vs Continuous Delivery: Which is Right for Your Business?

Flexagon

Continuous integration or continuous delivery? Or both? It’s a question many IT teams are asking themselves. What are the key differences between each method and which will improve your processes so you deliver higher quality software to your end users in less time? Both continuous integration (CI) and continuous delivery (CD) embody the culture and.

Software 104
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Rethinking IT for Cloud Computing

Information Week

A cloud strategy isn't just about committing to cloud resources, it can mean rethinking lots of IT management basics.

Cloud 158
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Rethinking Direct Materials Sourcing: The Tools You Need To Manage Costs, Risks and Sustainability

Direct materials sourcing is evolving, with procurement now tasked not only with cost efficiency but managing sustainability and risk management. The environment is marked by heightened demand and expectations, compounded by challenges such as rising input prices, supply chain disruptions and geopolitical tensions. While some embrace cutting-edge tools like AI and blockchain for global trade functions, others lag in technology adoption.

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Four Steps to Make Your Business Intelligence Teams More Relevant

CTOvision

The world of analytics is changing. Self-Service Analytical tools like Tableau, Qlik, and Power BI are enabling business users to perform reporting and analytics on their own with little to no support from the IT organization. This trend has evolved due to several factors including: Organizations are flooded with data and IT organizations are not […].

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AI And Automation Aren’t Quick Wins — Invest Anyway

Forrester IT

Automation, AI, and robotics have risen to the top of the CIO agenda, but the road to realizing business value with these technologies is long and winding. Organizations that succeed with these technologies make numerous investments in prerequisites, which Forrester encapsulates in a model called RQ, the robotics quotient. We’ve just released a new report […].

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Upgrading Microsoft Orchestrator from 2012 and 2016

Mick's IT Blog

It was time for us to upgrade the Microsoft Orchestrator to the newest 1801 version. We were three versions behind as we have been using 2012. Luckily starting with 1801, upgrades are performed via windows updates. Microsoft provides a well-documented page on setting up Orchestrator located here. The problem with upgrading from Orchestrator 2012 and 2016 is the fact that you must uninstall the old version and reinstall the new version.

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How to Identify Machine Learning Talent

Information Week

With so many organizations competing for AI and machine learning talent, an OpsRamp executive shares his thoughts on the questions to ask candidates.

How To 138
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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo