Sat.Apr 15, 2017 - Fri.Apr 21, 2017

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Is Business Intelligence (BI) Market Finally Maturing? Forrester Three Big BI Market Predictions

Forrester IT

No. The buy side market is nowhere near maturity and will continue to be a greenfield opportunity to many BI vendors. Our research still shows that homegrown shadow IT BI applications based on spreadsheets and desktop databases dominate the enterprises. And only somewhere between 20% and 50% of enterprise structured data is being curated and available to enterprise BI tools and applications.

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Big Data Can Be Used for More Than Just Targeting A Customer Base

CTOvision

Brigg Patten. Big data has almost always been primarily used to target clients using tailored products, targeted advertising. This has skewed the use of big data that often everyone simply assumes big data is for targeting the customer base. However, there are many other uses for big data in a firm that may or may not be directly related to customer welfare or marketing purposes.

Big Data 188
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UK businesses need to up cyber security with one in five hit by attacks

Computer Weekly

Big UK businesses are targeted by cyber attacks more heavily, but all need to improve cyber security with one in five UK firms falling victim in the past 12 months, a survey reveals

Security 207
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A Call for IoT Standards

Data Center Knowledge

Industry-wide IoT standards and certifications are a solution with many obvious benefits; vendors and IoT experts can craft them with an eye for security and allaying customer concerns. Read More.

Industry 198
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Demise of OpenStack Innovation Center does not mean demise of OpenStack

Forrester IT

The ever-dependable Barb Darrow at Fortune reported late last week that the OpenStack Innovation Center (OSIC) is to shut down. Cue wailing, gnashing of teeth, and portents of doom. But this may not be quite so bad as it appears, because the OpenStack Innovation Center isn't nearly so critical to the open source cloud computing project as its name might imply.

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Six Ways to Make ERP More Employee-Friendly

IT Toolbox

ERP systems are foundational for many businesses, but they aren’t typically sexy or easy to use, even for firms that have chosen web-based systems. That can be a problem. If employees find their ERP system clunky and hard to use, they will avoid it whenever possible.

System 165

More Trending

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The New York Times to Replace Data Centers with Google Cloud, AWS

Data Center Knowledge

Publisher plans to shut down three data centers as it moves to the cloud Read More.

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Check Out The New Forrester Wave™ Of Leading DRaaS Providers

Forrester IT

I am pleased to announce that the new Forrester Wave™: Disaster-Recovery-as-a-Service Providers, Q2 2017 for infrastructure and operations professionals is now live! This Wave evaluation uncovered a market in which four providers -- Sungard Availability Services, Bluelock, IBM, and iland -- all emerged as Leaders, although their strengths differ.

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Connecting with the Cloud

IT Toolbox

Contact Centers as a Service. According to the latest MarketsandMarkets report, the cloud-based contact center market size is predicted to grow from $5.43 billion in 2016 to $15.67 billion by 2021.

Cloud 150
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How tech teams can reduce LGBT+ university dropout

Computer Weekly

The number of students in the LGBT community who consider dropping out of university is higher than the average, but IT teams can make some small changes which will make a big difference to this figure

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Defining Your Agile Release Management Strategy

Social, Agile and Transformation

In my last post, I asked whether continuous deployment is right for all businesses and suggested a number of business criteria and technology capabilities to help determine whether organizations should go beyond continuous integration and continuous delivery to a full continuous deployment operation. I recommended in an earlier post that release management strategies are important to agile.

Agile 150
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A One-Year I&O Transformation

Forrester IT

Back when I worked in I&O we weren't very popular. Not personally, mind you, but as a team. Why? Because we seldom satisfied user requests quickly, and sometimes not at all. We were the defenders of stability, resistant to change. Just maintaining the technology every day - "keeping the lights on" - took a lot of manual effort. We chased down a lot of defects, and then we struggled to get fixes created and put into production.

Agile 224
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Six Industries Ripe for Digital Transformation

IT Toolbox

Following the presidential election in the U.S., it?s reasonable to assume that many industries are about to undergo fairly significant and sudden changes. Throw in other waves of global discontent and the rapid pace of technological change that?s already been marinating for several years and it?s clear that every industry is fair game for change.

Industry 150
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Equinix tops global colocation leader boards on coverage and connectivity grounds

Computer Weekly

Colocation giant Equinix emerges as the one to beat in Cloudscene’s inaugural rankings of globe’s biggest datacentre service providers

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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How The New York Times Handled Unprecedented Election-Night Traffic Spike

Data Center Knowledge

Election of 2012 brought the site to its knees; its current CTO wasn't going to let it happen again last November. Read More.

CTO 182
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A One-Year I&O Transformation

Forrester IT

Back when I worked in I&O we weren't very popular. Not personally, mind you, but as a team. Why? Because we seldom satisfied user requests quickly, and sometimes not at all. We were the defenders of stability, resistant to change. Just maintaining the technology every day - "keeping the lights on" - took a lot of manual effort. We chased down a lot of defects, and then we struggled to get fixes created and put into production.

Agile 193
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How to Mine CRM Data for Marketing Insight and Strategy

IT Toolbox

Customer relationship management (CRM) systems are core to operations for most companies that sell goods and services. Sure, the enterprise resource planning (ERP) system holds the record of financial transactions and order fulfillment. The CRM database, however, goes in a different direction and records the sales wins and losses as well as activity that never resulted in an actual transaction.

Strategy 145
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How to ensure tech staff gain ‘essential soft skills’

Computer Weekly

Nottingham Trent University’s infrastructure services manager explains how she has made sure her technology team have the essential soft skills they need to support users

How To 169
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Opinion: De-Electrification of the American Economy

Data Center Knowledge

Even a big pro-coal policy shift from Washington may not result in higher demand for thermal coal. Read More.

Policies 189
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What Does The “Internet Of Things” Mean For CIOs?

The Accidental Successful CIO

The Internet of things is coming our way – how will this change things? Image Credit: cthoyes. If you’ve had the opportunity to pick up just about any IT trade journal lately you have undoubtedly seen an article or two talking about this new thing called the “Internet of things” What the authors are talking about is the simple fact that because we are currently Internet enabling so many different devices from refrigerators to cars to washing machines, very soon the majority of

Internet 140
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DEC Ethernet Messages

IT Toolbox

The Ethernet Data Link has one type of message or frame. The construction and processing of frames is the result of the data-encapsulation function of the Data Link layer. The sub-functions of framing include addressing and error detection.

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Robotic automation takes off in the Nordics

Computer Weekly

Software robots are rapidly automating traditionally manual tasks at enterprises across the Nordic region

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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What’s Next in Storage: Managing Data by Objectives

Data Center Knowledge

We have systems that are fast, systems that can scale, and systems that provide low-cost capacity, but what we do not have is a way to ensure all of those different attributes are used effectively to serve evolving application demands while reducing costs in the face of rapidly increasing data.

Storage 142
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Virtual assistants hear everything, so watch what you say. I’m not kidding

Network World

The law of unintended consequences is once again rearing it’s ugly head: Google, Apple, Amazon and others now make virtual assitants that respond to commands, and recordings can trigger them. Burger King found out how, via a radio commercial, it could get Google’s attention. It produced an ad designed to trigger Google Home to advertise the Whopper.

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4 Things You Can Learn from Mobile CRM Data

IT Toolbox

Customer relationship management (CRM) applications vary a lot in what they do for their users. Different companies may use the same CRM application in completely different ways depending on their individual processes and sales methodologies. Mobile CRM adds another layer of divergence from a standard view of CRM.

Mobile 138
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Emerging technologies: How can you cut through the noise?

Computer Weekly

Technology leaders need to focus the raw potential of emerging technology into a set of priorities with measurable, tangible business impacts

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Move to the Cloud, but Mitigate Risk

Data Center Knowledge

Cloud providers can’t help enterprises with data security and that’s what enterprises need to think about. Read More.

Cloud 175
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4 critical points to consider when receiving cybersecurity and privacy advice

Tech Republic Security

Researchers find a telling relationship between who gives online privacy and cybersecurity advice and the number of internet-based security incidents experienced by the recipient of the advice.

Internet 140
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Coming to a UC Platform Near You: Artificial Intelligence?

IT Toolbox

As unified communications (UC) platforms have matured and reached a healthy rate of adoption in the marketplace, much attention has been paid to how they will evolve to deliver even greater business value.

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Kone brings elevator maintenance online with IBM Watson and Salesforce

Computer Weekly

Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.