Sat.Jun 24, 2017 - Fri.Jun 30, 2017

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Automation Technologies, Robotics, And Artificial Intelligence In The Workforce

Forrester IT

Last week, McDonald's shares hit an all-time high, bouyed by Wall Street's expectations that investments in automation technologies will drive business value: As part of its "Experience of the Future" initiative, McDonald's announced plans to roll out digital ordering kiosks that will replace cashiers in 2,500 of its locations.

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How Your Small Business Can Begin To Use Big Data

CTOvision

While big data can seem like an intimidating term when you are running a small business, it can be a very useful tool to drive your business’s success. Big data, as a term, encompasses many sources of information, some of which you may already use. Big data has many benefits to offer you, from a […].

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Finnish government scraps paper and digitises archives

Computer Weekly

The government in Finland is digitising 94 shelf kilometres of documents to save millions of euros and make the information easier to access

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The Thousand-Page Resume

IT Toolbox

I used to believe that blogging was going to be the new resume for the elite technology worker. Think about it, what better way to give a prospective employer insight into who you are, what you know and how you think? It seemed like a really good fit to me. Let me reiterate: I USED to think this way.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Chatbots Mature Into An Enterprise-class Customer Service Tool—Explore The Leading Vendors In This Market

Forrester IT

Over the past year, Forrester clients have been brimming with questions about chatbots and their role in customer service. In fact, in that time, more than half of the client inquiries I have received have touched on chatbots, artificial intelligence, natural language understanding, machine learning, and conversational self-service. Many of those inquiries were of the "how does this stuff work" variety.

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Registration for the O’Reilly Strata Data Conference in New York 2017

CTOvision

Strata Data Conference | September 25–28, 2017| New York, NY Cutting-edge science and new business fundamentals intersect and merge at Strata Data Conference. It's a deep-immersion event where data scientists, analysts, and executives get up to speed on emerging techniques and technologies by dissecting case studies, developing new skills, and sharing emerging best practices.

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‘Wiper Malware’ in Global Attack Actually Destroys Data

Data Center Knowledge

Security experts now say the hacker campaign that struck infrastructure and businesses around the world this week was merely posing as a ransomware attack, and is actually designed to destroy target files. Read More.

Malware 191
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It Is Impossible to Manage Infrastructure Manually

Forrester IT

On a near-daily basis, I get questions from infrastructure professionals about how best to rearchitect, optimize, and reorganize around infrastructure as code. No matter what stage they are on the journey, they quickly come to the same realization: It is impossible to do without significant automation. There are many products in this space, each with varying approaches on leading customer to the promise of continuous delivery.

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8 Major Problems Healthcare CIOs are Facing

CTOvision

The role of CIOs is increasingly changing as the business technology undergoes a major shift, making them face a difficult task of incorporating new technology while still retaining ethical standards of the healthcare industry. Below are some of the major challenges faced by CIOs in their efforts of implementing new technology. Security and Privacy While […].

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Cyber security in industrial controls systems poor, says Crest

Computer Weekly

A lack of standards-based technical security testing is putting industrial control environments and critical national infrastructure at risk of cyber attack, a report reveals

Industry 218
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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My Most Challenging Tech Presentation Was to Middle School Teenagers

Social, Agile and Transformation

I've been to several conferences the last few months sharing my insights on digital transformation, agile culture, and enabling the data driven organization - all key practices that I cover in my book, Driving Digital: The Leader's Guide to Business Transformation Through Technology. I've done long tutorials, fast TED-like keynotes, moderated panels, and participated in webinars all with.

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How Software is Shifting the Dynamics of Traditional Product Management

Forrester IT

The changing dynamics of product and portfolio management is emerging as a top challenge for Forrester clients in 2017 based on the latest client search data from Forrester.com. I argue that software's creeping impact on products and assets in a range of industries is forcing companies to change how they manage and manufacture products. As the complexity around product development and management increases, it is imperative to use software, retooled agile processes, and new skill sets to enable y

Software 282
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CTOvision Assessment On The Megatrend of the Internet of Things

CTOvision

There are seven key megatrends driving the future of enterprise IT. You can remember them all with the mnemonic acronym CAMBRIC, which stands for Cloud Computing, Artificial Intelligence, Mobility, Big Data, Robotics, Internet of Things, CyberSecurity. In this post we dive deeper into the Internet of Things. Today's Internet connects people, governments, academia and business.

Internet 169
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Print management a UK public sector GDPR blind spot

Computer Weekly

Print and document management is a potential blind spot for the public sector when it comes to compliance with the GDPR, a survey has revealed

Survey 226
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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What are the Best Colleges for IT in the World

IT Toolbox

If you are interested in what computer science and IT programs in the world provide the best education, make sure to check out this article.

Education 203
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The Forrester Sales Force Automation Wave Marks A New Era In Sales Technology

Forrester IT

The CRM market is mature and the subsection of that market focused on sales, sales force automation (SFA), is even more mature. This market has lumbered along for the past 20+ years, but the dynamics between buyers and sellers today has brought upon the need for a new evolution. We've included 10 vendors in the Forrester Wave: Sales Force Automation Solutions, Q2 2017 who have initiated and are driving the next evolution of sales via CRM.

B2B 272
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How to Change Executive Perceptions Around Digital Transformation

Data Center Knowledge

We’ve come to a point where almost every organization out there has become a digital entity. To the extent that they realize this will identify just how far along they are in their own digital transformation (DX) journey. Something I’ve learned over the past couple of years is that the… Read.

How To 172
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NCSC rolls out four measures to boost public sector cyber security

Computer Weekly

Active Cyber Defence measures will immediately help to improve basic cyber security across UK business and government departments, says NCSC

Security 213
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Keep your friends close and your enemies closer

IT Toolbox

As Windows machines fall prey to crytptolocker, and the talk is all about viruses, malware, and ransomware, mainframe users are often fairly smug about just how secure their mainframes are. How products like RACF, CA-ACF2, and CA-TopSecret keep data safe, and all the cyber security they need is already in place. But a survey from Compuware last month shows that might not quite be the case!

Malware 159
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Build Social Compliance Bridges, Not Blockades — For Your Own Sake

Forrester IT

Compliance pros, try to recall your last interaction with your marketing peers about social media: How did it go? Was it productive? Who initiated the conversation? If you're like many organizations today, your answers go something like this: "Not well," "no," and "not me.". Do you see a pattern? Now to be fair, marketers' responses end up looking pretty similar.

Social 241
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Tech Mega-Buyouts Edge Toward Comeback as BMC, CA Plot Deal

Data Center Knowledge

Software firms said to weigh deal to combine, take CA private; private equity firms have about $600 billion of dry powder Read More.

Software 189
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News UK dumps tape for backup with Zadara cloud storage

Computer Weekly

News publishing corporation saves up to 40% on hardware and software costs by switching in-house hardware for a cloud-first policy, using Zadara cloud storage as a backup target

Backup 174
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Social Media Integration: The Forgotten World of Google+

IT Toolbox

So when you?re putting a social media integration plan and strategy together, be sure to include automation and integration of Google+. As with other social media apps, you should begin with the API.

Media 147
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Ukraine is a test bed for global cyberattacks that will target major infrastructure

Tech Republic Security

On the ground in Kiev, TechRepublic got a first-hand look at the frontline of a cyberwar that involves alleged Russian state-sponsored hackers, organized crime, and lone-wolf attackers.

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New Cyberattack Goes Global, Hits WPP, Rosneft, Maersk

Data Center Knowledge

More than 80 companies in Russia and Ukraine were initially affected by the Petya virus that disabled computers Tuesday. Read More.

Company 190
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Stronger cyber resilience culture needed to combat threats

Computer Weekly

Closer collaboration between departments such as business continuity and information security could help raise staff awareness to counter the cyber threat, according to industry experts

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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CRM developers race over Big Data in auto sales

IT Toolbox

The American automotive industry has been among the most proactive adopters of CRM technology in recent years, recognizing the advantages to be had. In fact, much of the current growth in CRM use has been driven by developers meeting the needs of car dealerships across the country. But now, the big manufacturers are getting in on the act.

Big Data 147
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The next generation of cybersecurity professionals is being created by the Girl Scouts

Tech Republic Security

Girl Scouts of the USA is rolling out a set of 18 new cybersecurity badges next year, to teach young women in grades K-12 programming, ethical hacking, and identity theft prevention.

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Top Five Data Center Stories – Week of June 19

Data Center Knowledge

Here are the most popular stories that appeared on Data Center Knowledge this week: Vapor IO to Sell Data Center Colocation Services at Cell Towers – Expecting development of the Internet of Things to drive demand for edge data centers that aggregate device data close to the devices.

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UK needs urgent response to online fraud, says NAO

Computer Weekly

Online fraud is the most commonly experienced crime in England and Wales and demands urgent response, a report by Parliament’s independent public spending watchdog has concluded

Report 168
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.