Sat.May 28, 2016 - Fri.Jun 03, 2016

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Customer-Obsessed Businesses Driving Infrastructure Transformation

Forrester IT

Customers today are hyper-connected and their connectivity is rewriting the rules of business. Access to mobility, social networks, wearable devices, connected cars and hotels managed by robots are rapidly changing the behaviors of how customers engage and purchase. Think how you watch a film, shop or order a taxi. The disruptive power in the hands of newly tech-savvy customers is forcing every business to evolve into a digital business or perish.

Hotels 235
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How Google Fiber Could Upset The Entire Broadband Industry

CTOvision

Amy Medeiros. Google Fiber seemingly started as an experiment - but it’s become clear it’s not going anywhere. Move over, Comcast and Time Warner. Google’s here to stay. It’s really no secret that the two biggest ISPs in the United States aren’t exactly well-liked by their customers. Comcast has repeatedly been labeled the most hated organization in the country , and Time Warner Cable gets just about as much flak.

Google 185
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How VoIP Transforms Small Businesses into Big Players

IT Toolbox

In a highly competitive market, small businesses need any leg-up they can find. It's not enough to offer a unique product or better customer service - sometimes it all comes down to dollars. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach and have a greater impact on their market.

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My first IoT project: A guide for businesses

Computer Weekly

We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project?

Internet 152
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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It’s Risky Doing Digital Half-way

Forrester IT

I attended a software-related conference recently; I'm not going to say which one as this is about something I observed at the conference, not about the conference itself. Being a software conference, the conference organizers did a lot of the expected digital stuff: registration, reminder emails and conference check-in. Up to the end of the registration process, everything I did with respect to the conference was handled electronically.

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Examine The Aviation Industry And Cybersecurity at the Global Connected Aircraft Summit 6-8 June in LA

CTOvision

Bob Gourley. The Global Connected Aircraft Summit will be held 6-8 June 2016 in Hollywood California. The mission of this summit is to provide airlines, operators, integrators and technology vendors with a means to continuously enhance the benefits of connected solutions, from ground to air and from nose to tail. The event works a wide range of topics including operations, communications, design and optimization.

Airlines 161

More Trending

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Blockchain and the CIO: a new model for IT

Computer Weekly

The most important emerging technology for the enterprise – and therefore the CIO – is not big data, the social web, artificial intelligence, robotics or the cloud – it’s blockchain

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Digital Transformation Mumbai 2016 - Guest Q&A with Paul Cobban, DBS Bank

Forrester IT

In my earlier blog post , I talked about why you should attend this year's Digital Transformation Mumbai 2016 Forum. With the event just around the corner, I'm very much looking forward to the various sessions that we have in store that will help India's most senior business leaders understand Forrester's research on the customer-obsessed operating model , which will provide a blueprint for organizations on their digital transformation journey.

Banking 195
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Eight Ways Consumers can Protect Their Home Networks

CTOvision

Cesare Garlati. Consumers need to understand that security problems don’t end with their laptops and phones, the same concerns are valid for any connected device in the home and the same security rationale must be applied, especially for routers where it is the first, last and only line of defense to every device in the home. Not attending to wireless network security is like leaving a door unlocked to your house, inviting cybercriminals in to access information on your life, family and finance

Network 159
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Will Big Data make traditional ETL tools obsolete?

IT Toolbox

In his article Big data analytics architecture requires integration push , Ed Burns writes “For most businesses that have embraced big data analytics, the IT world in which the enterprise data warehouse was the

Big Data 140
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Big data and open-source cloud technology help Gulf Air pin down customer sentiment

Computer Weekly

Big data engine that performs sentiment analysis on both Arabic and English textual data helps airline to understand and react rapidly to customer preferences

Big Data 156
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{Salesforce + Demandware}: DX Reactions and Predictions

Forrester IT

Salesforce made its largest acquisition ever yesterday, acquiring Demandware for $2.8B. Reaction: At first glance these two software vendors compliment each other well because there is so little redundancy -- Demandware filling a commerce gap in the Salesforce portfolio. However, it's more complicated than that. From the DX platform angle, Salesforce is acquiring a competitor.

B2C 163
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Consider This Use Case For Supply Chain and Logistics: Enterprise data preparation with Tamr and Toyota Motor Europe.

CTOvision

Michael Johnson. The video here examines how Toyota Motor Europe is using Tamr for enterprise data preparation. It is a fantastic use case for any firm or government agency that needs to optimize their supply chain. It is especially worth considering for those in the military logistics and transportation area.

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A confounding saga in Canadian corporate history

IT Toolbox

Target Canada had trouble moving products onto store shelves leaving Target outlets poorly stocked. The checkout system was glitchy and didn?t process transactions properly. The Inventory and sales systems were new and few seemed to fully understand how it all worked.

System 138
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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Skype for Business: One year on, so what are the results?

Computer Weekly

It’s now a year since Microsoft transitioned the Lync unified communications suite into Skype for Business, but has the enterprise embraced or shunned it?

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It's About Time That Salesforce Fixed Its Gaping Commerce Hole

Forrester IT

Salesforce announced today their intent to acquire Demandware for $2.8 billion - its largest acquisition to date. This move adds a commerce to its CRM portfolio. It's an acquisition long due, with the question of why it took Salesforce so long to fill their gaping hole in CRM functionality - commerce functionality that its formidable competitors such as Oracle and SAP already have.

SAP 163
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Richard Stiennon interviews eSentire CEO J. Paul Haynes

CTOvision

Michael Johnson. The video below features two of the most highly regarded people in the Cybersecurity community, Richard Stiennon and J Paul Haynes. Watch for good content on the approach of eSentire. Their approach leverages three of the most positive trends in the tech world to mitigate weaknesses in the cyber defense of most organizations. The positive trends leveraged are of cloud computing, the development of disciplined professionals in Cybersecurity and the new operational concept of hunt

Trends 155
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Proper LAN Testing Equipment Part 3

IT Toolbox

Given the digital transmission nature of baseband LANs, one might easily overlook the need for analog test equipment. Three devices are valuable additions to the tool kit: the volt-ohm-milliameter (VOM), the oscilloscope, and the transmission impairment measurement system (TIMS).

LAN 133
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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MPs’ private emails are routinely accessed by GCHQ

Computer Weekly

Computer Weekly investigation reveals the extent of interception of MPs’ and peers’ email communications and data

Data 163
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Established Chinese cloud providers hope to succeed in Europe's public cloud market

Forrester IT

When we think about the public cloud, the list of credible providers can sometimes seem rather short. (The Great Wall of China. Source: Paul Miller). In North America, Europe, and elsewhere, the same few names tend to dominate. But not in China. There, big local brands continue to command impressive market share. And now they're looking to expand into new territories, including Europe.

Cloud 163
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Top Technology News Ticker for 3 June 2016

CTOvision

Charles Hall. The following are some of the hot topics in the federal technology ecosystem (from FedTechTicker.com and TopTechTicker.com ): BMW revamps R&D for new era of self-driving cars. Colossal golf-course alligator gets brilliant 'Jurassic Park' remix - CNET. Hands-on: Samsung's $179 Gear Fit2 band and $199 Gear IconX wireless earbuds have heart-rate tracking, 4GB storage; Gear Fit2 has GPS and arrives June 10 (Timothy Torres/PC Magazine).

Hotels 152
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IT Innovators: Rethinking Assumptions About the Cloud

Data Center Knowledge

The emergence of cloud solutions is fraught with misconception. Here are some cloud-related considerations you should be thinking about instead. Read More.

Cloud 134
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Natural Resources Wales adopts Unit4 ERP in digital transformation drive

Computer Weekly

The Welsh government’s environmental protection body is using Unit4 enterprise resource planning, from Trustmarque, as part of a digital transformation programme

Resources 139
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It’s Elementary, My Dear Watson: Developers Will Build Cognitive Experiences Bit-By-Bit

Forrester IT

It seems like nearly everyone is ready (or at least willing) to add intelligence to their applications. Despite the enthusiasm, developers building cognitive applications have encountered some real growing pains. The way we're going about things, it's almost begun to feel like the promise of cognitive computing would collapse like the AI hype in the 1980s or the first robotics hype in the 1960s and 70s.

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Former CIA tech chiefs to drive cyber intelligence in Australia

CTOvision

Bob Gourley. Cognitio is featured in this piece from CIO Magazine: Former CIA tech chiefs to drive cyber intelligence in Australia. Australia's cyber security is only as good as its organisations', says former CIA tech chiefs and Cognitio founders. The overarching message to organisations from the federal government’s cyber security strategy is – “you’re on your own, we wish you the best luck.”.

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Why Colocation Data Centers Can’t Scale Biometrics Effectively

Data Center Knowledge

Unfortunately, the biometric systems previously deployed are not meeting the evolving demands placed on colocation data centers by their customers or their security teams. Read More.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Nordic CIO interview: Claes-Håkan Johansson, Preem

Computer Weekly

CIO of Swedish fuel company tells Computer Weekly about the firm’s digital journey and how IT has made sure it is part of the business

Company 150
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New tool links customer records between social and CRM platforms

IT Toolbox

San Francisco-based customer engagement specialist Sparkcentral has released an Open CRM API designed to connect and synchronize customer records between social platforms and existing CRM systems. Sparkcentral specializes in unifying social, mobile, cloud and contextual data to improve and personalize customer engagement.

Social 126
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An Update on the Megatrend of Mobility

CTOvision

Bob Gourley. There are seven key megatrends driving the future of enterprise IT. You can remember them all with the helpful mnemonic acronym CAMBRIC, which stands for C loud Computing, A rtificial Intelligence, M obility, B ig Data, R obotics, I nternet of Things, C yberSecurity. In this post we dive deeper into the trend of Mobility. This is the greatest leap in humanity's ability to stay connected since the advent of spoken word.

Mobile 152
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Dell Designs Custom Liquid Cooling System for eBay Data Centers

Data Center Knowledge

Triton system developed specifically for customized high-power Intel chips Read More.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.