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SAP 2024 outlook: 5 predictions for customers

CIO Business Intelligence

SAP customers have a lot to navigate in 2024. Here are five predictions about what will play out for SAP customers as the year goes on, along with follow-on effects and questions SAP customers will have to address in their wake.

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SAP offers faster updates, longer maintenance for S/4HANA in private clouds

CIO Business Intelligence

SAP is doubling the time between major releases of S/4HANA Cloud private edition from one year to two — at the same time promising to release new feature packs every six months or so to keep up the pace of innovation. That’s just as well, as SAP is only promising mainstream support ECC through the end of 2027.

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SAP faces breakdown in trust over innovation plans

CIO Business Intelligence

Ever since SAP CEO Christian Klein (pictured) told financial analysts in July that the company would only offer its latest AI and “green ledger” innovations to customers running its flagship S/4HANA ERP platform through its subscription-only, cloud-based Rise with SAP offering, the company has been on the back foot.

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SAP to buy LeanIX to advance process optimization with AI

CIO Business Intelligence

SAP has agreed to buy German enterprise architecture management specialist LeanIX, hoping its early adoption of AI will help with the massive task of migrating customers still using SAP’s legacy software on premises to the more modern S/4HANA in the cloud. Christ also said generative AI is key to the company’s growth.

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Innovative integration drives automotive group to SAP awards

CIO Business Intelligence

CGA also has its own SAP enterprise resource planning (ERP) system for day-to-day activities, including accounting and project management. Time for cruise control with SAP CGA turned to SAP Build Process Automation to accelerate and streamline the integration. So, 32 brands mean 32 different DMS systems to handle.

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SAP prepares to add Joule generative AI copilot across its apps

CIO Business Intelligence

By year-end, users of a couple of SAP applications should have the option to ask generative AI copilot, Joule, to help with their work — and the company plans to roll the feature out across all its applications one by one in the years to come. One of the unique aspects of SAP is it has a vast portfolio of applications,” Sandhu said. “We

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NASA overspent $15 million on unused Oracle licenses as it failed to track usage

CIO Business Intelligence

The report attributes the huge over-expenditure to vendor lock-in and NASA’s unwillingness to risk a license audit by Oracle because of its lack of visibility into software management. These challenges expose the agency to increased costs because of penalties for violations of software licensing agreements, the report showed.

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